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HomeWest VirginiaCare Haven Center

Care Haven Center

2720 Charles Town Road, Martinsburg, WV 254013042630933
5/5Much Above Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
4/5
Staffing
2/5
Quality
5/5
Beds
68
certified

How Care Haven Center Compares in West Virginia

Facility results compared with averages for CMS-certified nursing homes in West Virginia. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
5/5
WV average
3.0/5
Above state average
Health inspection rating
4/5
WV average
2.9/5
Above state average
Staffing rating
2/5
WV average
2.6/5
Below state average
Nursing hours per resident
3.07 hrs/day
WV average
3.66 hrs/day
Below state average
RN hours per resident
0.80 hrs/day
WV average
0.73 hrs/day
Close to state average
Staff turnover
42.9%
WV average
44.1%
Close to state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 5/5 overall CMS rating is above the West Virginia average of 3.0/5.
Its 4/5 health inspection rating is above the West Virginia average of 2.9/5.
Reported nursing time is 3.07 hours per resident per day, below the state average of 3.66.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
12
deficiency citations
Inspected Sep 6, 2024
Most recent cycle
6
deficiency citations
Inspected Jan 21, 2026
The most recent cycle recorded 6 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$10,220/mo
West Virginia median
Private Room
$11,628/mo
West Virginia median
Berkeley County 65+
18,452
15.0% of county
County Population
123,283
Berkeley County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Care Haven Center is a 5-star Medicare and Medicaid certified nursing home in Martinsburg, West Virginia with 68 certified beds. It has been operating since 2002. Its overall CMS rating is 5 out of 5.

Beds
68
Avg Residents/Day
66.8
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jun 1, 2002
Sprinklers
Yes
Council
Resident
County
Berkeley
Last Inspection
Jan 21, 2026
Deficiencies (Cycle 1)
6
Weighted Score
44.0
Infection Citations
0

Deficiency Citations (28)

F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Jan 21, 2026Corrected: NoCycle: 1
F0804Potential for Harm

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Survey: Jan 21, 2026Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Jan 21, 2026Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Jan 21, 2026Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Jan 21, 2026Corrected: NoCycle: 1
F0808Potential for Harm

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

Survey: Jan 21, 2026Corrected: NoCycle: 1
F0809Potential for Harm

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Survey: Sep 6, 2024Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Sep 6, 2024Corrected: NoCycle: 2
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Sep 6, 2024Corrected: NoCycle: 2
F0582Potential for Harm

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Survey: Sep 6, 2024Corrected: NoCycle: 2
F0583Potential for Harm

Keep residents' personal and medical records private and confidential.

Survey: Sep 6, 2024Corrected: NoCycle: 2
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Sep 6, 2024Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Sep 6, 2024Corrected: NoCycle: 2
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Sep 6, 2024Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Sep 6, 2024Corrected: NoCycle: 2
F0692Potential for Harm

Provide enough food/fluids to maintain a resident's health.

Survey: Sep 6, 2024Corrected: NoCycle: 2
F0805Potential for Harm

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Survey: Sep 6, 2024Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Sep 6, 2024Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Mar 1, 2023Corrected: NoCycle: 3
F0697Potential for Harm

Provide safe, appropriate pain management for a resident who requires such services.

Survey: Mar 1, 2023Corrected: NoCycle: 3
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Mar 1, 2023Corrected: NoCycle: 3
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Mar 1, 2023Corrected: NoCycle: 3
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Mar 1, 2023Corrected: NoCycle: 3
F0552Potential for Harm

Ensure that residents are fully informed and understand their health status, care and treatments.

Survey: Mar 1, 2023Corrected: NoCycle: 3
F0583Potential for Harm

Keep residents' personal and medical records private and confidential.

Survey: Mar 1, 2023Corrected: NoCycle: 3
F0585Potential for Harm

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Survey: Mar 1, 2023Corrected: NoCycle: 3
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Mar 1, 2023Corrected: NoCycle: 3
F0791Potential for Harm

Provide or obtain dental services for each resident.

Survey: Mar 1, 2023Corrected: NoCycle: 3
Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.78 hrs
National avg: 2.32 hrs
LPN0.49 hrs
National avg: 0.86 hrs
RN0.80 hrs
National avg: 0.69 hrs
Total Nursing3.07 hrs
National avg: 3.86 hrs
Weekend Total2.73 hrs
National avg: 0.00 hrs
Physical Therapist0.03 hrs
National avg: 0.07 hrs
Total Turnover
42.9%
RN Turnover
41.7%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (18)

NameRoleTypeOwnership %Since
GENESIS WV HOLDINGS LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Apr 1, 2011
FC GEN OPERATIONS INVESTMENT LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AFeb 2, 2015
GEN OPERATIONS I LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AFeb 2, 2015
GEN OPERATIONS II LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AFeb 2, 2015
GENESIS HEALTHCARE INC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AFeb 2, 2015
GENESIS HEALTHCARE LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AFeb 2, 2015
GENESIS HOLDINGS LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AFeb 2, 2015
GENESIS OPERATIONS LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AFeb 2, 2015
SUN HEALTHCARE GROUP INC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AFeb 2, 2015
WHITMAN, ARNOLD5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividualN/AFeb 2, 2015
BERG, MICHAELCORPORATE OFFICERIndividualN/AMar 2, 2015
BRIDGEFORD, LAURACORPORATE OFFICERIndividualN/AJun 1, 2024
MENDELSON, AVICORPORATE OFFICERIndividualN/AJun 1, 2024
ALBAUGH, MIRANDAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 1, 2024
HEFFNER, MEGANOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 1, 2024
MORRIS, DIANEOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 1, 2021
ALBAUGH, MIRANDAADP OF THE SNFIndividualN/AFeb 27, 2025
HEFFNER, MEGANADP OF THE SNFIndividualN/AFeb 27, 2025

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Care Haven Center and nearby alternatives.

All West Virginia facilities
Care Haven Center
Martinsburg, WVCurrent facility
CMS
5/5
Health
4/5
Staffing
2/5
Recorded fines: None
Martinsburg Healthcare Center
Martinsburg, WV3.9 mi
CMS
4/5
Health
3/5
Staffing
3/5
Recorded fines: None
Canterbury Center
Shepherdstown, WV6.5 mi
CMS
2/5
Health
2/5
Staffing
2/5
Recorded fines: None
Shenandoah Center
Charles Town, WV10.6 mi
CMS
2/5
Health
2/5
Staffing
2/5
Recorded fines: $48,469
Willow Tree Healthcare Center
Charles Town, WV11.4 mi
CMS
3/5
Health
3/5
Staffing
2/5
Recorded fines: $8,018
War Memorial Hospital
Berkeley Springs, WV15.8 mi
CMS
5/5
Health
5/5
Staffing
5/5
Recorded fines: None
Berkeley Springs Healthcare Center
Berkeley Springs, WV18.2 mi
CMS
2/5
Health
2/5
Staffing
3/5
Recorded fines: None
FacilityDistanceCMSHealthStaffingRecorded fines
Care Haven Center
Martinsburg, WV · Current facility
—5/54/52/5None recorded
Martinsburg Healthcare Center
Martinsburg, WV
3.9 mi4/53/53/5None recorded
Canterbury Center
Shepherdstown, WV
6.5 mi2/52/52/5None recorded
Shenandoah Center
Charles Town, WV
10.6 mi2/52/52/5$48,469
Willow Tree Healthcare Center
Charles Town, WV
11.4 mi3/53/52/5$8,018
War Memorial Hospital
Berkeley Springs, WV
15.8 mi5/55/55/5None recorded
Berkeley Springs Healthcare Center
Berkeley Springs, WV
18.2 mi2/52/53/5None recorded

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Care Haven Center?▾
Care Haven Center has an overall CMS rating of 5 out of 5 stars, with a health inspection rating of 4/5, staffing rating of 2/5, and quality measures rating of 5/5. This facility is rated above average.
How much does Care Haven Center cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in West Virginia is $10,220/month for a semi-private room and $11,628/month for a private room (Genworth/CareScout 2024). Care Haven Center participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Care Haven Center had any health inspection violations?▾
Care Haven Center had 6 deficiency citations in its most recent health inspection (Jan 21, 2026). The current CMS dataset records no fines for this facility.
What are the staffing levels at Care Haven Center?▾
Care Haven Center provides 3.07 total nursing staff hours per resident per day, including 0.80 RN hours, 0.49 LPN hours, and 1.78 nurse aide hours. The total staff turnover rate is 42.9%.
How many beds does Care Haven Center have?▾
Care Haven Center has 68 certified beds with an average of 66.8 residents per day, resulting in approximately 98% occupancy. The facility is For profit - Corporation owned and is part of the Genesis Healthcare chain.
Are there other nursing homes near Care Haven Center?▾
Yes. This page lists 6 nearby nursing homes in West Virginia, including 1 in Martinsburg. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.

Part of Genesis Healthcare

This chain operates 185 facilities. View all →