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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeWest VirginiaShenandoah Center

Shenandoah Center

50 Mulberry Tree Street, Charles Town, WV 254143047241101
1/5Much Below Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
1/5
Staffing
2/5
Quality
4/5
Beds
78
certified
This facility has been flagged for abuse.
4 fine(s) totaling $48,469

Key Findings

• CMS rates this facility 1/5 stars (below average)

• Has 78 certified beds with an average of 72.8 residents per day (93% occupancy)

• Last health inspection found 23 deficiencies (inspected Jul 26, 2024)

• Has been fined a total of $48,469 across 4 fine(s)

• Total nursing staff: 3.03 hours per resident per day

• Staff turnover rate: 46.3%

• Part of the Genesis Healthcare chain (195 facilities)

Shenandoah Center is a 1-star Medicare and Medicaid certified nursing home in Charles Town, West Virginia with 78 certified beds. It has been operating since 1998. The facility scored below average compared to West Virginia facilities.

Beds
78
Avg Residents/Day
72.8
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Apr 16, 1998
Sprinklers
Yes
Council
Resident
County
Jefferson
Last Inspection
Jul 26, 2024
Deficiencies (Cycle 1)
23
Weighted Score
322.0
Infection Citations
0

Deficiency Citations (61)

F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Nov 6, 2025Corrected: NoCycle: 1
F0561Potential for Harm

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Survey: Jul 26, 2024Corrected: NoCycle: 1
F0583Potential for Harm

Keep residents' personal and medical records private and confidential.

Survey: Jul 26, 2024Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Jul 26, 2024Corrected: NoCycle: 1
F0623Potential for Harm

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Survey: Jul 26, 2024Corrected: NoCycle: 1
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Jul 26, 2024Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Jul 26, 2024Corrected: NoCycle: 1
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Jul 26, 2024Corrected: NoCycle: 1
F0677Actual Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Jul 26, 2024Corrected: NoCycle: 1
F0679Potential for Harm

Provide activities to meet all resident's needs.

Survey: Jul 26, 2024Corrected: NoCycle: 1
F0688Potential for Harm

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Survey: Jul 26, 2024Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jul 26, 2024Corrected: NoCycle: 1
F0698Immediate Jeopardy

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Survey: Jul 26, 2024Corrected: NoCycle: 1
F0725Potential for Harm

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Survey: Jul 26, 2024Corrected: NoCycle: 1
F0730Potential for Harm

Observe each nurse aide's job performance and give regular training.

Survey: Jul 26, 2024Corrected: NoCycle: 1
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: Jul 26, 2024Corrected: NoCycle: 1
F0760Immediate Jeopardy

Ensure that residents are free from significant medication errors.

Survey: Jul 26, 2024Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Jul 26, 2024Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Jul 26, 2024Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Jul 26, 2024Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jul 26, 2024Corrected: NoCycle: 1
F0919Potential for Harm

Make sure that a working call system is available in each resident's bathroom and bathing area.

Survey: Jul 26, 2024Corrected: NoCycle: 1
F0600Immediate Jeopardy

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Jul 26, 2024Corrected: NoCycle: 1
F0561Potential for Harm

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Survey: Sep 30, 2022Corrected: NoCycle: 2
F0607Potential for Harm

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: Sep 30, 2022Corrected: NoCycle: 2
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Sep 30, 2022Corrected: NoCycle: 2
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Sep 30, 2022Corrected: NoCycle: 2
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Sep 30, 2022Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Sep 30, 2022Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Sep 30, 2022Corrected: NoCycle: 2

+ 31 more deficiencies

Total Fines
$48,469
Number of Fines
4
Payment Denials
0
Total Penalties
4

Penalty History

FineJul 26, 2024
$8,018
FineJul 26, 2024
$10,023
FineJul 26, 2024
$13,627
FineJul 26, 2024
$16,801

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.75 hrs
National avg: 2.35 hrs
LPN0.40 hrs
National avg: 0.86 hrs
RN0.87 hrs
National avg: 0.68 hrs
Total Nursing3.03 hrs
National avg: 3.89 hrs
Weekend Total2.67 hrs
National avg: 0.00 hrs
Physical Therapist0.07 hrs
National avg: 0.07 hrs
Total Turnover
46.3%
RN Turnover
40.0%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (21)

NameRoleTypeOwnership %Since
GENESIS WV HOLDINGS LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Apr 1, 2011
FC-GEN OPERATIONS INVESTMENT LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AFeb 2, 2015
GEN OPERATIONS I LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AFeb 2, 2015
GEN OPERATIONS II LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AFeb 2, 2015
GENESIS HEALTHCARE INC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AFeb 2, 2015
GENESIS HEALTHCARE LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AFeb 2, 2015
GENESIS HOLDINGS LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AFeb 2, 2015
GENESIS OPERATIONS LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AFeb 2, 2015
GHC HOLDINGS LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AFeb 2, 2015
HCCF MANAGEMENT GROUP XI LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AFeb 2, 2015
SUN HEALTHCARE GROUP INC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AFeb 2, 2015
SUNDANCE REHABILITATION HOLDCO INC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJan 1, 2016
WELLTOWER OP LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AMar 1, 2024
ZAC PROPERTIES XI LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AFeb 2, 2015
FISHMAN, STEVEN5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividualN/AFeb 2, 2015
WHITMAN, ARNOLD5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividualN/AFeb 2, 2015
ALBAUGH, MIRANDAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 1, 2020
BURNER, EILISHOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 11, 2020
BERG, MICHAELCORPORATE OFFICERIndividualN/ADec 1, 2012
BRIDGEFORD, LAURACORPORATE OFFICERIndividualN/AJun 1, 2024
MENDELSON, AVICORPORATE OFFICERIndividualN/AJun 1, 2024

Nearby Nursing Homes

All West Virginia facilities

Willow Tree Healthcare Center

Charles Town, WV · 104 beds

For profit$8,018 in finesAbuse
Health
Staffing
Quality
1.0 mi

Frequently Asked Questions

What is the CMS rating for Shenandoah Center?▾
Shenandoah Center has an overall CMS rating of 1 out of 5 stars, with a health inspection rating of 1/5, staffing rating of 2/5, and quality measures rating of 4/5. This facility is rated below average.
Has Shenandoah Center had any health inspection violations?▾
Shenandoah Center had 23 deficiency citations in its most recent health inspection (Jul 26, 2024). The facility has been fined a total of $48,469 across 4 fine(s).
What are the staffing levels at Shenandoah Center?▾
Shenandoah Center provides 3.03 total nursing staff hours per resident per day, including 0.87 RN hours, 0.40 LPN hours, and 1.75 nurse aide hours. The total staff turnover rate is 46.3%.
How many beds does Shenandoah Center have?▾
Shenandoah Center has 78 certified beds with an average of 72.8 residents per day, resulting in approximately 93% occupancy. The facility is For profit - Corporation owned and is part of the Genesis Healthcare chain.
Are there other nursing homes near Shenandoah Center?▾
Yes, there are 1 other nursing home in Charles Town, West Virginia with an average rating of 1.5/5. You can compare all facilities on the Charles Town nursing homes page.

Part of Genesis Healthcare

This chain operates 195 facilities. View all →