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HomeWest VirginiaWillow Tree Healthcare Center

Willow Tree Healthcare Center

1263 South George Street, Charles Town, WV 254143047256575WebsiteGoogle Maps
2.6on Google(34 reviews)
3/5Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
3/5
Staffing
2/5
Quality
4/5
Beds
104
certified
1 fine(s) totaling $8,018

How Willow Tree Healthcare Center Compares in West Virginia

Facility results compared with averages for CMS-certified nursing homes in West Virginia. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
3/5
WV average
3.0/5
Close to state average
Health inspection rating
3/5
WV average
2.9/5
Close to state average
Staffing rating
2/5
WV average
2.6/5
Below state average
Nursing hours per resident
3.63 hrs/day
WV average
3.66 hrs/day
Close to state average
RN hours per resident
0.63 hrs/day
WV average
0.73 hrs/day
Below state average
Staff turnover
39.6%
WV average
44.1%
Lower than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Reported RN time is 0.63 hours per resident per day, below the state average of 0.73.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
30
deficiency citations
Inspected May 3, 2023
Most recent cycle
12
deficiency citations
Inspected Jul 24, 2025
The most recent cycle recorded 18 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$10,220/mo
West Virginia median
Private Room
$11,628/mo
West Virginia median
Jefferson County 65+
9,673
16.7% of county
County Population
58,043
Jefferson County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Willow Tree Healthcare Center is a 3-star Medicare and Medicaid certified nursing home in Charles Town, West Virginia with 104 certified beds. It has been operating since 1997. Its overall CMS rating is 3 out of 5.

Beds
104
Avg Residents/Day
101.2
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Oct 10, 1997
Sprinklers
Yes
Council
Resident
County
Jefferson
Last Inspection
Jul 24, 2025
Deficiencies (Cycle 1)
12
Weighted Score
92.0
Infection Citations
0

Deficiency Citations (54)

F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Oct 30, 2025Corrected: NoCycle: 1
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Oct 30, 2025Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Oct 30, 2025Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0558Potential for Harm

Reasonably accommodate the needs and preferences of each resident.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0561Potential for Harm

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: May 7, 2025Corrected: NoCycle: 2
F0624Potential for Harm

Prepare residents for a safe transfer or discharge from the nursing home.

Survey: Jul 25, 2024Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jul 25, 2024Corrected: NoCycle: 2
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: May 3, 2023Corrected: NoCycle: 2
F0679Potential for Harm

Provide activities to meet all resident's needs.

Survey: May 3, 2023Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: May 3, 2023Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: May 3, 2023Corrected: NoCycle: 2
F0726Potential for Harm

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Survey: May 3, 2023Corrected: NoCycle: 2
F0730Potential for Harm

Observe each nurse aide's job performance and give regular training.

Survey: May 3, 2023Corrected: NoCycle: 2
F0804Potential for Harm

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Survey: May 3, 2023Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: May 3, 2023Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: May 3, 2023Corrected: NoCycle: 2
F0919Potential for Harm

Make sure that a working call system is available in each resident's bathroom and bathing area.

Survey: May 3, 2023Corrected: NoCycle: 2
F0924Potential for Harm

Put firmly secured handrails on each side of hallways.

Survey: May 3, 2023Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: May 3, 2023Corrected: NoCycle: 2
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: May 3, 2023Corrected: NoCycle: 2
F0697Potential for Harm

Provide safe, appropriate pain management for a resident who requires such services.

Survey: May 3, 2023Corrected: NoCycle: 2
F0600Actual Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: May 22, 2024Corrected: NoCycle: 3

+ 24 more deficiencies

Total Fines
$8,018
Number of Fines
1
Payment Denials
0
Total Penalties
1

Penalty History

FineMay 22, 2024
$8,018

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.90 hrs
National avg: 2.32 hrs
LPN1.11 hrs
National avg: 0.86 hrs
RN0.63 hrs
National avg: 0.69 hrs
Total Nursing3.63 hrs
National avg: 3.86 hrs
Weekend Total3.12 hrs
National avg: 0.00 hrs
Physical Therapist0.04 hrs
National avg: 0.07 hrs
Total Turnover
39.6%
RN Turnover
40.0%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (23)

NameRoleTypeOwnership %Since
WO HOLDINGS LLCDIRECT OWNERSHIP INTERESTOrganizationN/AJan 1, 2016
C.R. STOLTZ FAMILY INVESTMENT COMPANY INCINDIRECT OWNERSHIP INTERESTOrganizationN/AJan 1, 2016
C.R. STOLTZ IRREVOCABLE TRUSTINDIRECT OWNERSHIP INTERESTOrganizationN/AJan 1, 2016
HEALTH CARE HOLDINGS, LLCINDIRECT OWNERSHIP INTERESTOrganizationN/AJan 1, 2016
I. ROSEDALE FAMILY INVESTMENT COMPANY INCINDIRECT OWNERSHIP INTERESTOrganizationN/AJan 1, 2016
I. ROSEDALE IRREVOCABLE TRUSTINDIRECT OWNERSHIP INTERESTOrganizationN/AJan 1, 2016
R.S. WILHEIM IRREVOCABLE TRUSTINDIRECT OWNERSHIP INTERESTOrganizationN/AJan 1, 2016
RONALD S WILHEIM 2012 SPOUSAL TRUSTINDIRECT OWNERSHIP INTERESTOrganizationN/AJan 1, 2016
ROSEDALE FAMILY INVESTMENT COMPANY, INCINDIRECT OWNERSHIP INTERESTOrganizationN/AJan 1, 2016
RRW, LLCINDIRECT OWNERSHIP INTERESTOrganizationN/AJan 1, 2016
S.L. ROSEDALE IRREVOCABLE TRUSTINDIRECT OWNERSHIP INTERESTOrganizationN/AJan 1, 2016
STOLTZ, CHARLESMANAGING CONTROL - GOVERNING BODYIndividualN/AJan 1, 2016
SO GEORGE MGT, LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AJan 1, 2016
DATTA, VASANTOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 1, 2021
GROVES, DONNAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AApr 14, 2023
HELMAN, JACOBOPERATIONAL/MANAGERIAL CONTROLIndividualN/AApr 8, 2019
ROMEO, DOMINICOPERATIONAL/MANAGERIAL CONTROLIndividualN/AApr 1, 2023
STOLTZ, CHARLESOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2016
ODENTHAL, RICHARDINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFIndividualN/AApr 22, 2025
WILHEIM, RONALDINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFIndividualN/AJul 11, 2025
SO GEORGE MGT, LLCADP OF THE SNFOrganizationN/AApr 22, 2025
DATTA, VASANTADP OF THE SNFIndividualN/AOct 1, 2021
HELMAN, JACOBADP OF THE SNFIndividualN/AApr 8, 2019

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Willow Tree Healthcare Center and nearby alternatives.

All West Virginia facilities
Willow Tree Healthcare Center
Charles Town, WVCurrent facility
CMS
3/5
Health
3/5
Staffing
2/5
Recorded fines: $8,018
Shenandoah Center
Charles Town, WV1.0 mi
CMS
2/5
Health
2/5
Staffing
2/5
Recorded fines: $48,469
Canterbury Center
Shepherdstown, WV11.2 mi
CMS
2/5
Health
2/5
Staffing
2/5
Recorded fines: None
Care Haven Center
Martinsburg, WV11.4 mi
CMS
5/5
Health
4/5
Staffing
2/5
Recorded fines: None
Martinsburg Healthcare Center
Martinsburg, WV15.2 mi
CMS
4/5
Health
3/5
Staffing
3/5
Recorded fines: None
War Memorial Hospital
Berkeley Springs, WV26.1 mi
CMS
5/5
Health
5/5
Staffing
5/5
Recorded fines: None
Berkeley Springs Healthcare Center
Berkeley Springs, WV28.5 mi
CMS
2/5
Health
2/5
Staffing
3/5
Recorded fines: None
FacilityDistanceCMSHealthStaffingRecorded fines
Willow Tree Healthcare Center
Charles Town, WV · Current facility
—3/53/52/5$8,018
Shenandoah Center
Charles Town, WV
1.0 mi2/52/52/5$48,469
Canterbury Center
Shepherdstown, WV
11.2 mi2/52/52/5None recorded
Care Haven Center
Martinsburg, WV
11.4 mi5/54/52/5None recorded
Martinsburg Healthcare Center
Martinsburg, WV
15.2 mi4/53/53/5None recorded
War Memorial Hospital
Berkeley Springs, WV
26.1 mi5/55/55/5None recorded
Berkeley Springs Healthcare Center
Berkeley Springs, WV
28.5 mi2/52/53/5None recorded

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Willow Tree Healthcare Center?▾
Willow Tree Healthcare Center has an overall CMS rating of 3 out of 5 stars, with a health inspection rating of 3/5, staffing rating of 2/5, and quality measures rating of 4/5. This facility is rated average.
How much does Willow Tree Healthcare Center cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in West Virginia is $10,220/month for a semi-private room and $11,628/month for a private room (Genworth/CareScout 2024). Willow Tree Healthcare Center participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Willow Tree Healthcare Center had any health inspection violations?▾
Willow Tree Healthcare Center had 12 deficiency citations in its most recent health inspection (Jul 24, 2025). The current CMS dataset records 1 fine(s) totaling $8,018.
What are the staffing levels at Willow Tree Healthcare Center?▾
Willow Tree Healthcare Center provides 3.63 total nursing staff hours per resident per day, including 0.63 RN hours, 1.11 LPN hours, and 1.90 nurse aide hours. The total staff turnover rate is 39.6%.
How many beds does Willow Tree Healthcare Center have?▾
Willow Tree Healthcare Center has 104 certified beds with an average of 101.2 residents per day, resulting in approximately 97% occupancy. The facility is For profit - Corporation owned and is part of the Communicare Health chain.
Are there other nursing homes near Willow Tree Healthcare Center?▾
Yes. This page lists 6 nearby nursing homes in West Virginia, including 1 in Charles Town. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Willow Tree Healthcare Center?▾
On Google Maps, Willow Tree Healthcare Center has a rating of 2.6 out of 5 based on 34 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 3/5.

Part of Communicare Health

This chain operates 120 facilities. View all →