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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeWest VirginiaWillow Tree Healthcare Center

Willow Tree Healthcare Center

1263 South George Street, Charles Town, WV 254143047256575
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
2/5
Staffing
2/5
Quality
4/5
Beds
104
certified
This facility has been flagged for abuse.
1 fine(s) totaling $8,018

Key Findings

• CMS rates this facility 2/5 stars (below average)

• Has 104 certified beds with an average of 99.1 residents per day (95% occupancy)

• Last health inspection found 13 deficiencies (inspected Jul 24, 2025)

• Has been fined a total of $8,018 across 1 fine(s)

• Total nursing staff: 3.62 hours per resident per day

• Staff turnover rate: 38.3%

• Part of the Communicare Health chain (122 facilities)

Willow Tree Healthcare Center is a 2-star Medicare and Medicaid certified nursing home in Charles Town, West Virginia with 104 certified beds. It has been operating since 1997. The facility scored below average compared to West Virginia facilities.

Beds
104
Avg Residents/Day
99.1
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Oct 10, 1997
Sprinklers
Yes
Council
Resident
County
Jefferson
Last Inspection
Jul 24, 2025
Deficiencies (Cycle 1)
13
Weighted Score
95.0
Infection Citations
0

Deficiency Citations (55)

F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Oct 30, 2025Corrected: NoCycle: 1
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Oct 30, 2025Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Oct 30, 2025Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: May 7, 2025Corrected: NoCycle: 1
F0558Potential for Harm

Reasonably accommodate the needs and preferences of each resident.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0561Potential for Harm

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0624Potential for Harm

Prepare residents for a safe transfer or discharge from the nursing home.

Survey: Jul 25, 2024Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jul 25, 2024Corrected: NoCycle: 2
F0600Actual Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: May 22, 2024Corrected: NoCycle: 2
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: May 22, 2024Corrected: NoCycle: 2
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: May 22, 2024Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: May 3, 2023Corrected: NoCycle: 2
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: May 3, 2023Corrected: NoCycle: 2
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: May 3, 2023Corrected: NoCycle: 2
F0679Potential for Harm

Provide activities to meet all resident's needs.

Survey: May 3, 2023Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: May 3, 2023Corrected: NoCycle: 2
F0730Potential for Harm

Observe each nurse aide's job performance and give regular training.

Survey: May 3, 2023Corrected: NoCycle: 2
F0804Potential for Harm

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Survey: May 3, 2023Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: May 3, 2023Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: May 3, 2023Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: May 3, 2023Corrected: NoCycle: 2
F0697Potential for Harm

Provide safe, appropriate pain management for a resident who requires such services.

Survey: May 3, 2023Corrected: NoCycle: 2
F0726Potential for Harm

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Survey: May 3, 2023Corrected: NoCycle: 2

+ 25 more deficiencies

Total Fines
$8,018
Number of Fines
1
Payment Denials
0
Total Penalties
1

Penalty History

FineMay 22, 2024
$8,018

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.92 hrs
National avg: 2.35 hrs
LPN1.11 hrs
National avg: 0.86 hrs
RN0.59 hrs
National avg: 0.68 hrs
Total Nursing3.62 hrs
National avg: 3.89 hrs
Weekend Total3.07 hrs
National avg: 0.00 hrs
Physical Therapist0.03 hrs
National avg: 0.07 hrs
Total Turnover
38.3%
RN Turnover
55.6%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (15)

NameRoleTypeOwnership %Since
C.R. STOLTZ IRREVOCABLE TRUST5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJan 1, 2016
HEALTH CARE HOLDINGS, LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJan 1, 2016
I. ROSEDALE FAMILY INVESTMENT COMPANY INC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJan 1, 2016
I. ROSEDALE IRREVOCABLE TRUST5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJan 1, 2016
RONALD S WILHEIM 2012 SPOUSAL TRUST5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJan 1, 2016
ROSEDALE FAMILY INVESTMENT COMPANY, INC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJan 1, 2016
RRW, LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJan 1, 2016
S.L. ROSEDALE IRREVOCABLE TRUST5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJan 1, 2016
WILHEIM FAMILY INVESTMENT COMPANY, INC.5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJan 1, 2016
SO GEORGE MGT, LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AJan 1, 2016
DATTA, VASANTOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 1, 2021
GROVES, DONNAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AApr 14, 2023
HELMAN, JACOBOPERATIONAL/MANAGERIAL CONTROLIndividualN/AApr 8, 2019
ROMEO, DOMINICOPERATIONAL/MANAGERIAL CONTROLIndividualN/AApr 1, 2023
STOLTZ, CHARLESOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2016

Nearby Nursing Homes

All West Virginia facilities

Shenandoah Center

Charles Town, WV · 78 beds

For profit$48,469 in finesAbuse
Health
Staffing
Quality
1.0 mi

Frequently Asked Questions

What is the CMS rating for Willow Tree Healthcare Center?▾
Willow Tree Healthcare Center has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 2/5, and quality measures rating of 4/5. This facility is rated below average.
Has Willow Tree Healthcare Center had any health inspection violations?▾
Willow Tree Healthcare Center had 13 deficiency citations in its most recent health inspection (Jul 24, 2025). The facility has been fined a total of $8,018 across 1 fine(s).
What are the staffing levels at Willow Tree Healthcare Center?▾
Willow Tree Healthcare Center provides 3.62 total nursing staff hours per resident per day, including 0.59 RN hours, 1.11 LPN hours, and 1.92 nurse aide hours. The total staff turnover rate is 38.3%.
How many beds does Willow Tree Healthcare Center have?▾
Willow Tree Healthcare Center has 104 certified beds with an average of 99.1 residents per day, resulting in approximately 95% occupancy. The facility is For profit - Corporation owned and is part of the Communicare Health chain.
Are there other nursing homes near Willow Tree Healthcare Center?▾
Yes, there are 1 other nursing home in Charles Town, West Virginia with an average rating of 1.5/5. You can compare all facilities on the Charles Town nursing homes page.

Part of Communicare Health

This chain operates 122 facilities. View all →