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HomeMassachusettsCare Village at West Roxbury

Care Village at West Roxbury

5060 Washington Street, West Roxbury, MA 021326173235440WebsiteGoogle Maps
3.2on Google(25 reviews)
3/5Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
3/5
Staffing
4/5
Quality
4/5
Beds
76
certified
1 fine(s) totaling $3,418

Key Findings

• CMS rates this facility 3/5 stars (average)

• Google users rate it 3.2/5 based on 25 reviews

• Has 76 certified beds with an average of 63.6 residents per day (84% occupancy)

• Last health inspection found 9 deficiencies (inspected Nov 14, 2025)

• Has been fined a total of $3,418 across 1 fine(s)

• Total nursing staff: 3.26 hours per resident per day

• Staff turnover rate: 14.9%

• Part of the Bear Mountain Healthcare chain (6 facilities)

Cost & Demographics

Semi-Private Room
$14,296/mo
Massachusetts median
Private Room
$15,189/mo
Massachusetts median
Suffolk County 65+
98,735
12.6% of county
County Population
785,443
Suffolk County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Care Village at West Roxbury is a 3-star Medicare and Medicaid certified nursing home in West Roxbury, Massachusetts with 76 certified beds. It has been operating since 1990. The facility scored at average compared to Massachusetts facilities.

Beds
76
Avg Residents/Day
63.6
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jul 1, 1990
Sprinklers
Yes
Council
Resident
County
Suffolk
Last Inspection
Nov 14, 2025
Deficiencies (Cycle 1)
9
Weighted Score
45.0
Infection Citations
0

Deficiency Citations (38)

F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Nov 14, 2025Corrected: NoCycle: 1
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Nov 14, 2025Corrected: NoCycle: 1
F0604Potential for Harm

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Survey: Nov 14, 2025Corrected: NoCycle: 1
F0605Potential for Harm

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Survey: Nov 14, 2025Corrected: NoCycle: 1
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Nov 14, 2025Corrected: NoCycle: 1
F0699Potential for Harm

Provide care or services that was trauma informed and/or culturally competent.

Survey: Nov 14, 2025Corrected: NoCycle: 1
F0740Potential for Harm

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Survey: Nov 14, 2025Corrected: NoCycle: 1
F0756Potential for Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: Nov 14, 2025Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Nov 14, 2025Corrected: NoCycle: 1
F0554Potential for Harm

Allow residents to self-administer drugs if determined clinically appropriate.

Survey: Oct 31, 2024Corrected: NoCycle: 2
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Oct 31, 2024Corrected: NoCycle: 2
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Oct 31, 2024Corrected: NoCycle: 2
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Oct 31, 2024Corrected: NoCycle: 2
F0699Potential for Harm

Provide care or services that was trauma informed and/or culturally competent.

Survey: Oct 31, 2024Corrected: NoCycle: 2
F0700Potential for Harm

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Survey: Oct 31, 2024Corrected: NoCycle: 2
F0756Potential for Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: Oct 31, 2024Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Oct 31, 2024Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Oct 31, 2024Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Oct 31, 2024Corrected: NoCycle: 2
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Aug 27, 2024Corrected: NoCycle: 2
F0561Potential for Harm

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Survey: Jun 10, 2024Corrected: NoCycle: 3
F0604Potential for Harm

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Survey: Jun 10, 2024Corrected: NoCycle: 3
F0607Potential for Harm

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: Jun 10, 2024Corrected: NoCycle: 3
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: May 21, 2024Corrected: NoCycle: 3
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Nov 7, 2023Corrected: NoCycle: 3
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Nov 7, 2023Corrected: NoCycle: 3
F0699Potential for Harm

Provide care or services that was trauma informed and/or culturally competent.

Survey: Nov 7, 2023Corrected: NoCycle: 3
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Nov 7, 2023Corrected: NoCycle: 3
F0554Potential for Harm

Allow residents to self-administer drugs if determined clinically appropriate.

Survey: Nov 7, 2023Corrected: NoCycle: 3
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Nov 7, 2023Corrected: NoCycle: 3

+ 8 more deficiencies

Total Fines
$3,418
Number of Fines
1
Payment Denials
0
Total Penalties
1

Penalty History

FineFeb 6, 2024
$3,418

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.80 hrs
National avg: 2.32 hrs
LPN0.54 hrs
National avg: 0.86 hrs
RN0.92 hrs
National avg: 0.69 hrs
Total Nursing3.26 hrs
National avg: 3.86 hrs
Weekend Total3.03 hrs
National avg: 0.00 hrs
Physical Therapist0.02 hrs
National avg: 0.07 hrs
Total Turnover
14.9%
RN Turnover
0.0%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (1)

NameRoleTypeOwnership %Since
Ownership Data Not AvailableN/AN/A

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Frequently Asked Questions

What is the CMS rating for Care Village at West Roxbury?▾
Care Village at West Roxbury has an overall CMS rating of 3 out of 5 stars, with a health inspection rating of 3/5, staffing rating of 4/5, and quality measures rating of 4/5. This facility is rated average.
How much does Care Village at West Roxbury cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Massachusetts is $14,296/month for a semi-private room and $15,189/month for a private room (Genworth/CareScout 2024). Care Village at West Roxbury participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Care Village at West Roxbury had any health inspection violations?▾
Care Village at West Roxbury had 9 deficiency citations in its most recent health inspection (Nov 14, 2025). The current CMS dataset records 1 fine(s) totaling $3,418.
What are the staffing levels at Care Village at West Roxbury?▾
Care Village at West Roxbury provides 3.26 total nursing staff hours per resident per day, including 0.92 RN hours, 0.54 LPN hours, and 1.80 nurse aide hours. The total staff turnover rate is 14.9%.
How many beds does Care Village at West Roxbury have?▾
Care Village at West Roxbury has 76 certified beds with an average of 63.6 residents per day, resulting in approximately 84% occupancy. The facility is For profit - Corporation owned and is part of the Bear Mountain Healthcare chain.
Are there other nursing homes near Care Village at West Roxbury?▾
Yes. This page lists 6 nearby nursing homes in Massachusetts. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Care Village at West Roxbury?▾
On Google Maps, Care Village at West Roxbury has a rating of 3.2 out of 5 based on 25 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 3/5.

Part of Bear Mountain Healthcare

This chain operates 6 facilities. View all →