• CMS rates this facility 5/5 stars (above average)
• Has 80 certified beds with an average of 71.9 residents per day (90% occupancy)
• Last health inspection found 8 deficiencies (inspected Jun 13, 2024)
• No fines on record
• Total nursing staff: 5.22 hours per resident per day
• Staff turnover rate: 34.3%
• Part of the Veritas Management Group chain (15 facilities)
Center at Eden Hill, LLC is a 5-star Medicare certified nursing home in Dover, Delaware with 80 certified beds. It has been operating since 2018. The facility scored above average compared to Delaware facilities.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide safe and appropriate respiratory care for a resident when needed.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Provide routine and 24-hour emergency dental care for each resident.
The resident has the right to receive notices in a format and a language he or she understands.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Provide and implement an infection prevention and control program.
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| VERITAS MANAGEMENT GROUP LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jul 19, 2016 |
| KELLY, JULIE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 19, 2016 |
| MURDOCK, MONTE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 19, 2016 |
| ESMAS, BARTOLOME | CORPORATE DIRECTOR | Individual | N/A | Jul 19, 2016 |
This chain operates 15 facilities. View all →