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HomeDelawareComplete Care at Silver Lake LLC

Complete Care at Silver Lake LLC

1080 Silver Lake Blvd, Dover, DE 199043027345990WebsiteGoogle Maps
4.5on Google(178 reviews)
3/5Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
3/5
Staffing
4/5
Quality
4/5
Beds
120
certified
1 fine(s) totaling $47,541

How Complete Care at Silver Lake LLC Compares in Delaware

Facility results compared with averages for CMS-certified nursing homes in Delaware. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
3/5
DE average
3.2/5
Close to state average
Health inspection rating
3/5
DE average
2.7/5
Above state average
Staffing rating
4/5
DE average
4.0/5
Close to state average
Nursing hours per resident
3.75 hrs/day
DE average
4.35 hrs/day
Below state average
RN hours per resident
0.94 hrs/day
DE average
0.97 hrs/day
Close to state average
Staff turnover
34.5%
DE average
41.3%
Lower than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Reported nursing time is 3.75 hours per resident per day, below the state average of 4.35.
Staff turnover is 34.5%, lower than the Delaware average of 41.3%.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
15
deficiency citations
Inspected Jan 23, 2025
Most recent cycle
11
deficiency citations
Inspected Jan 23, 2026
The most recent cycle recorded 4 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$12,167/mo
Delaware median
Private Room
$13,567/mo
Delaware median
Kent County 65+
32,138
17.6% of county
County Population
182,400
Kent County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Complete Care at Silver Lake LLC is a 3-star Medicare and Medicaid certified nursing home in Dover, Delaware with 120 certified beds. It has been operating since 1984. Its overall CMS rating is 3 out of 5.

Beds
120
Avg Residents/Day
116.7
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
May 10, 1984
Sprinklers
Yes
Council
Both
County
Kent
Last Inspection
Jan 23, 2026
Deficiencies (Cycle 1)
11
Weighted Score
77.0
Infection Citations
0

Deficiency Citations (30)

F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Jan 23, 2026Corrected: NoCycle: 1
F0925Potential for Harm

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Survey: Jan 23, 2026Corrected: NoCycle: 1
F0558Potential for Harm

Reasonably accommodate the needs and preferences of each resident.

Survey: Jan 23, 2026Corrected: NoCycle: 1
F0605Potential for Harm

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Survey: Jan 23, 2026Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Jan 23, 2026Corrected: NoCycle: 1
F0676Potential for Harm

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Survey: Jan 23, 2026Corrected: NoCycle: 1
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Jan 23, 2026Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Jan 23, 2026Corrected: NoCycle: 1
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Jan 23, 2026Corrected: NoCycle: 1
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Jan 23, 2026Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jan 23, 2026Corrected: NoCycle: 1
F0689Actual Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jan 23, 2025Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Jan 23, 2025Corrected: NoCycle: 2
F0881Potential for Harm

Implement a program that monitors antibiotic use.

Survey: Jan 23, 2025Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jan 23, 2025Corrected: NoCycle: 2
F0552Potential for Harm

Ensure that residents are fully informed and understand their health status, care and treatments.

Survey: Jan 23, 2025Corrected: NoCycle: 2
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Jan 23, 2025Corrected: NoCycle: 2
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Jan 23, 2025Corrected: NoCycle: 2
F0623Potential for Harm

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Survey: Jan 23, 2025Corrected: NoCycle: 2
F0625Potential for Harm

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Survey: Jan 23, 2025Corrected: NoCycle: 2
F0660Potential for Harm

Plan the resident's discharge to meet the resident's goals and needs.

Survey: Jan 23, 2025Corrected: NoCycle: 2
F0742Potential for Harm

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

Survey: Jan 23, 2025Corrected: NoCycle: 2
F0804Potential for Harm

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Survey: Jan 23, 2025Corrected: NoCycle: 2
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Feb 12, 2024Corrected: NoCycle: 3
F0644Potential for Harm

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Survey: Feb 12, 2024Corrected: NoCycle: 3
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Feb 12, 2024Corrected: NoCycle: 3
F0688Potential for Harm

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Survey: Feb 12, 2024Corrected: NoCycle: 3
F0791Potential for Harm

Provide or obtain dental services for each resident.

Survey: Feb 12, 2024Corrected: NoCycle: 3
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Feb 12, 2024Corrected: NoCycle: 3
F0756Minimal Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: Feb 12, 2024Corrected: NoCycle: 3
Total Fines
$47,541
Number of Fines
1
Payment Denials
0
Total Penalties
1

Penalty History

FineJan 23, 2025
$47,541

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.98 hrs
National avg: 2.32 hrs
LPN0.83 hrs
National avg: 0.86 hrs
RN0.94 hrs
National avg: 0.69 hrs
Total Nursing3.75 hrs
National avg: 3.86 hrs
Weekend Total3.35 hrs
National avg: 0.00 hrs
Physical Therapist0.03 hrs
National avg: 0.07 hrs
Total Turnover
34.5%
RN Turnover
41.9%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (33)

NameRoleTypeOwnership %Since
PC DE OPCOS LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Jun 1, 2021
PC WTA OPCO HOLDCO LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJun 1, 2021
SMS 2021 TRUST5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJun 1, 2021
STEIN, SHALOMINDIRECT OWNERSHIP INTERESTIndividualN/AJun 1, 2021
WELLTOWER INC5% OR GREATER SECURITY INTERESTOrganizationN/AJul 30, 2021
STEIN, SHALOMMANAGING CONTROL - GOVERNING BODYIndividualN/AJun 1, 2021
STEIN, SHALOMCORPORATE OFFICERIndividualN/AJun 1, 2021
COX, VICKIEOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 1, 2021
MANSFIELD, MELISSAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 1, 2021
RASTOGI, RITUOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 1, 2021
SILVERBERG, NISANELOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 1, 2021
SMITH, STEVENOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 29, 2022
STEIN, SHALOMTRUSTEE OF THE SNFIndividualN/AJun 1, 2021
AURORA GUARDIAN HOLDCO II CO-BORROWER, LLCADP OF THE SNFOrganizationN/AJul 30, 2021
AURORA GUARDIAN HOLDCO II, LLCADP OF THE SNFOrganizationN/AJul 30, 2021
AURORA GUARDIAN II REALTY, LLCADP OF THE SNFOrganizationN/AJul 30, 2021
AURORA GUARDIAN PARTNERS II LLCADP OF THE SNFOrganizationN/AJul 30, 2021
HILLSIDE CENTER REALTY, LLCADP OF THE SNFOrganizationN/AJul 30, 2021
J & R FAMILY INVESTMENTS, LLCADP OF THE SNFOrganizationN/AJul 30, 2021
L FRIEDMAN 2018 FAMILY TRUSTADP OF THE SNFOrganizationN/AJul 30, 2021
L FRIEDMAN FAMILY HOLDINGS LLCADP OF THE SNFOrganizationN/AJul 30, 2021
LANDAU FAMILY INVESTMENT TRUSTADP OF THE SNFOrganizationN/AJul 30, 2021
M FRIEDMAN 2018 FAMILY TRUSTADP OF THE SNFOrganizationN/AJul 30, 2021
PC WTA ACQUISITION LLCADP OF THE SNFOrganizationN/AJun 1, 2021
PC WTA MULTI-STATE LLCADP OF THE SNFOrganizationN/AJun 1, 2021
PEACE CAPITAL HOLDINGS LLC (DE)ADP OF THE SNFOrganizationN/AJun 1, 2021
R&J FAMILY INVESTMENTS LLCADP OF THE SNFOrganizationN/AJul 30, 2021
SMS 2021 TRUSTADP OF THE SNFOrganizationN/AJun 1, 2021
WELLTOWER INCADP OF THE SNFOrganizationN/AJul 30, 2021
BURNS, DONNAADP OF THE SNFIndividualN/AApr 18, 2024
MANSFIELD, MELISSAADP OF THE SNFIndividualN/AJun 1, 2021
RASTOGI, RITUADP OF THE SNFIndividualN/AJun 1, 2021
SMITH, STEVENADP OF THE SNFIndividualN/AMay 29, 2022

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Complete Care at Silver Lake LLC and nearby alternatives.

All Delaware facilities
Complete Care at Silver Lake LLC
Dover, DECurrent facility
CMS
3/5
Health
3/5
Staffing
4/5
Recorded fines: $47,541
Westminster Village Health
Dover, DE4,224 ft
CMS
4/5
Health
3/5
Staffing
5/5
Recorded fines: $30,494
Cadia Rehabilitation Capitol
Dover, DE1.1 mi
CMS
3/5
Health
3/5
Staffing
4/5
Recorded fines: $8,018
Center at Eden Hill, LLC
Dover, DE1.7 mi
CMS
5/5
Health
4/5
Staffing
5/5
Recorded fines: None
Bay Terrace Rehabilitation and Health Center
Dover, DE2.5 mi
CMS
3/5
Health
3/5
Staffing
4/5
Recorded fines: $42,862
Evergreen Post Acute
Smyrna, DE6.3 mi
CMS
2/5
Health
1/5
Staffing
3/5
Recorded fines: $94,156
Delaware Hospital F/t Chronically ILL (dhci)
Smyrna, DE8.4 mi
CMS
2/5
Health
1/5
Staffing
5/5
Recorded fines: $59,947
FacilityDistanceCMSHealthStaffingRecorded fines
Complete Care at Silver Lake LLC
Dover, DE · Current facility
—3/53/54/5$47,541
Westminster Village Health
Dover, DE
4,224 ft4/53/55/5$30,494
Cadia Rehabilitation Capitol
Dover, DE
1.1 mi3/53/54/5$8,018
Center at Eden Hill, LLC
Dover, DE
1.7 mi5/54/55/5None recorded
Bay Terrace Rehabilitation and Health Center
Dover, DE
2.5 mi3/53/54/5$42,862
Evergreen Post Acute
Smyrna, DE
6.3 mi2/51/53/5$94,156
Delaware Hospital F/t Chronically ILL (dhci)
Smyrna, DE
8.4 mi2/51/55/5$59,947

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Complete Care at Silver Lake LLC?▾
Complete Care at Silver Lake LLC has an overall CMS rating of 3 out of 5 stars, with a health inspection rating of 3/5, staffing rating of 4/5, and quality measures rating of 4/5. This facility is rated average.
How much does Complete Care at Silver Lake LLC cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Delaware is $12,167/month for a semi-private room and $13,567/month for a private room (Genworth/CareScout 2024). Complete Care at Silver Lake LLC participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Complete Care at Silver Lake LLC had any health inspection violations?▾
Complete Care at Silver Lake LLC had 11 deficiency citations in its most recent health inspection (Jan 23, 2026). The current CMS dataset records 1 fine(s) totaling $47,541.
What are the staffing levels at Complete Care at Silver Lake LLC?▾
Complete Care at Silver Lake LLC provides 3.75 total nursing staff hours per resident per day, including 0.94 RN hours, 0.83 LPN hours, and 1.98 nurse aide hours. The total staff turnover rate is 34.5%.
How many beds does Complete Care at Silver Lake LLC have?▾
Complete Care at Silver Lake LLC has 120 certified beds with an average of 116.7 residents per day, resulting in approximately 97% occupancy. The facility is For profit - Limited Liability company owned and is part of the Complete Care chain.
Are there other nursing homes near Complete Care at Silver Lake LLC?▾
Yes. This page lists 6 nearby nursing homes in Delaware, including 4 in Dover. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Complete Care at Silver Lake LLC?▾
On Google Maps, Complete Care at Silver Lake LLC has a rating of 4.5 out of 5 based on 178 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 3/5.

Part of Complete Care

This chain operates 85 facilities. View all →