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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeDelawareComplete Care at Silver Lake LLC

Complete Care at Silver Lake LLC

1080 Silver Lake Blvd, Dover, DE 199043027345990
4/5Above Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
3/5
Staffing
4/5
Quality
5/5
Beds
120
certified
1 fine(s) totaling $47,541

Key Findings

• CMS rates this facility 4/5 stars (above average)

• Has 120 certified beds with an average of 115.9 residents per day (97% occupancy)

• Last health inspection found 12 deficiencies (inspected Jan 23, 2025)

• Has been fined a total of $47,541 across 1 fine(s)

• Total nursing staff: 4.05 hours per resident per day

• Staff turnover rate: 35.7%

• Part of the Complete Care chain (85 facilities)

Complete Care at Silver Lake LLC is a 4-star Medicare and Medicaid certified nursing home in Dover, Delaware with 120 certified beds. It has been operating since 1984. The facility scored above average compared to Delaware facilities.

Beds
120
Avg Residents/Day
115.9
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
May 10, 1984
Sprinklers
Yes
Council
Both
County
Kent
Last Inspection
Jan 23, 2025
Deficiencies (Cycle 1)
12
Weighted Score
76.0
Infection Citations
0

Deficiency Citations (29)

F0552Potential for Harm

Ensure that residents are fully informed and understand their health status, care and treatments.

Survey: Jan 23, 2025Corrected: NoCycle: 1
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Jan 23, 2025Corrected: NoCycle: 1
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Jan 23, 2025Corrected: NoCycle: 1
F0623Potential for Harm

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Survey: Jan 23, 2025Corrected: NoCycle: 1
F0625Potential for Harm

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Survey: Jan 23, 2025Corrected: NoCycle: 1
F0660Potential for Harm

Plan the resident's discharge to meet the resident's goals and needs.

Survey: Jan 23, 2025Corrected: NoCycle: 1
F0689Actual Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jan 23, 2025Corrected: NoCycle: 1
F0742Potential for Harm

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

Survey: Jan 23, 2025Corrected: NoCycle: 1
F0804Potential for Harm

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Survey: Jan 23, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Jan 23, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jan 23, 2025Corrected: NoCycle: 1
F0881Potential for Harm

Implement a program that monitors antibiotic use.

Survey: Jan 23, 2025Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Feb 12, 2024Corrected: NoCycle: 2
F0644Potential for Harm

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Survey: Feb 12, 2024Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Feb 12, 2024Corrected: NoCycle: 2
F0688Potential for Harm

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Survey: Feb 12, 2024Corrected: NoCycle: 2
F0791Potential for Harm

Provide or obtain dental services for each resident.

Survey: Feb 12, 2024Corrected: NoCycle: 2
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Feb 12, 2024Corrected: NoCycle: 2
F0756Minimal Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: Feb 12, 2024Corrected: NoCycle: 2
F0637Potential for Harm

Assess the resident when there is a significant change in condition

Survey: Dec 9, 2022Corrected: NoCycle: 3
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Dec 9, 2022Corrected: NoCycle: 3
F0684Actual Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Dec 9, 2022Corrected: NoCycle: 3
F0688Potential for Harm

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Survey: Dec 9, 2022Corrected: NoCycle: 3
F0693Potential for Harm

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Survey: Dec 9, 2022Corrected: NoCycle: 3
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Dec 9, 2022Corrected: NoCycle: 3
F0803Potential for Harm

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Survey: Dec 9, 2022Corrected: NoCycle: 3
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Dec 9, 2022Corrected: NoCycle: 3
F0908Potential for Harm

Keep all essential equipment working safely.

Survey: Dec 9, 2022Corrected: NoCycle: 3
F0943Potential for Harm

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

Survey: Dec 9, 2022Corrected: NoCycle: 3
Total Fines
$47,541
Number of Fines
1
Payment Denials
0
Total Penalties
1

Penalty History

FineJan 23, 2025
$47,541

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.37 hrs
National avg: 2.35 hrs
LPN0.71 hrs
National avg: 0.86 hrs
RN0.96 hrs
National avg: 0.68 hrs
Total Nursing4.05 hrs
National avg: 3.89 hrs
Weekend Total3.67 hrs
National avg: 0.00 hrs
Physical Therapist0.03 hrs
National avg: 0.07 hrs
Total Turnover
35.7%
RN Turnover
44.1%
Administrators Left
1

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (11)

NameRoleTypeOwnership %Since
PC DE OPCOS LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Jun 1, 2021
PC WTA OPCO HOLDCO LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJun 1, 2021
PEACE CAPITAL HOLDINGS LLC (DE)5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJun 1, 2021
SMS 2021 TRUST5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJun 1, 2021
COX, VICKIEOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 1, 2021
MANSFIELD, MELISSAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 1, 2021
RASTOGI, RITUOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 1, 2021
SILVERBERG, NISANELOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 1, 2021
SMITH, STEVENOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 29, 2022
STEIN, SHALOMCORPORATE OFFICERIndividualN/AJun 1, 2021
WELLTOWER OP LLC5% OR GREATER SECURITY INTERESTOrganizationN/AJul 30, 2021

Nearby Nursing Homes

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Bay Terrace Rehabilitation and Health Center

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Frequently Asked Questions

What is the CMS rating for Complete Care at Silver Lake LLC?▾
Complete Care at Silver Lake LLC has an overall CMS rating of 4 out of 5 stars, with a health inspection rating of 3/5, staffing rating of 4/5, and quality measures rating of 5/5. This facility is rated above average.
Has Complete Care at Silver Lake LLC had any health inspection violations?▾
Complete Care at Silver Lake LLC had 12 deficiency citations in its most recent health inspection (Jan 23, 2025). The facility has been fined a total of $47,541 across 1 fine(s).
What are the staffing levels at Complete Care at Silver Lake LLC?▾
Complete Care at Silver Lake LLC provides 4.05 total nursing staff hours per resident per day, including 0.96 RN hours, 0.71 LPN hours, and 2.37 nurse aide hours. The total staff turnover rate is 35.7%.
How many beds does Complete Care at Silver Lake LLC have?▾
Complete Care at Silver Lake LLC has 120 certified beds with an average of 115.9 residents per day, resulting in approximately 97% occupancy. The facility is For profit - Limited Liability company owned and is part of the Complete Care chain.
Are there other nursing homes near Complete Care at Silver Lake LLC?▾
Yes, there are 4 other nursing homes in Dover, Delaware with an average rating of 3.8/5. You can compare all facilities on the Dover nursing homes page.

Part of Complete Care

This chain operates 85 facilities. View all →