• CMS rates this facility 1/5 stars (below average)
• Has 102 certified beds with an average of 22.4 residents per day (22% occupancy)
• Last health inspection found 21 deficiencies (inspected Jan 9, 2025)
• No fines on record
• Total nursing staff: 0.00 hours per resident per day
Chapters Living of Council Bluffs is a 1-star Medicare and Medicaid certified nursing home in Council Bluffs, Iowa with 102 certified beds. It has been operating since 2002. The facility scored below average compared to Iowa facilities.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Provide and implement an infection prevention and control program.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Respond appropriately to all alleged violations.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Ensure each resident receives an accurate assessment.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Ensure services provided by the nursing facility meet professional standards of quality.
Plan the resident's discharge to meet the resident's goals and needs.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide and implement an infection prevention and control program.
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Respond appropriately to all alleged violations.
Reasonably accommodate the needs and preferences of each resident.
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
+ 7 more deficiencies
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| MIDWEST CHRISTIAN VILLAGES INC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | May 2, 2007 |
| MIDWEST CHRISTIAN VILLAGES INC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | May 2, 2007 |
| BURNETT, ALLEN | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2022 |
| BURRELL, TIMOTHY | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2014 |
| CARTER, BILLY | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2007 |
| DUNAWAY, JEAN | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2021 |
| EDEN, BRENDA | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2019 |
| FILING, NICHOLAS | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2011 |
| FITZGERALD, DONALD | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2014 |
| GNUSE, STEVE | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2015 |
| GOODNER, TERRY | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2002 |
| KERINS, TOM | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2015 |
| KLEIN, SUSAN | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2018 |
| MORBECK, MICHAEL | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2022 |
| SANDEFUR, DAVID | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2019 |
| THOMAS, MARCUS | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2019 |
| WILEY, DOUG | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2017 |
| WILLIAMS, VICTOR | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2012 |
| BERTRAM, KATHLEEN | CORPORATE OFFICER | Individual | N/A | Jul 8, 2024 |
| CARTER, BILLY | CORPORATE OFFICER | Individual | N/A | Jan 1, 2009 |
| GOODNER, TERRY | CORPORATE OFFICER | Individual | N/A | Jun 1, 2012 |
| SCHMITZ, CHUCK | CORPORATE OFFICER | Individual | N/A | Oct 5, 2016 |
| CLOTT, BARBARA | W-2 MANAGING EMPLOYEE | Individual | N/A | Mar 1, 2003 |
| HUDSON, KENNA | W-2 MANAGING EMPLOYEE | Individual | N/A | Apr 2, 2012 |
| SCHMITZ, CHUCK | W-2 MANAGING EMPLOYEE | Individual | N/A | Oct 5, 2016 |