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HomeIowaNorth Crest Living Center

North Crest Living Center

34 Northcrest Drive, Council Bluffs, IA 515037123282333WebsiteGoogle Maps
4.1on Google(24 reviews)
1/5Much Below Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
1/5
Staffing
4/5
Quality
3/5
Beds
62
certified

How North Crest Living Center Compares in Iowa

Facility results compared with averages for CMS-certified nursing homes in Iowa. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
1/5
IA average
3.1/5
Below state average
Health inspection rating
1/5
IA average
2.8/5
Below state average
Staffing rating
4/5
IA average
3.6/5
Above state average
Nursing hours per resident
3.91 hrs/day
IA average
3.81 hrs/day
Close to state average
RN hours per resident
0.45 hrs/day
IA average
0.74 hrs/day
Below state average
Staff turnover
54.5%
IA average
44.1%
Higher than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 1/5 overall CMS rating is below the Iowa average of 3.1/5.
Its 1/5 health inspection rating is below the Iowa average of 2.8/5.
Reported RN time is 0.45 hours per resident per day, below the state average of 0.74.
Staff turnover is 54.5%, higher than the Iowa average of 44.1%.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
15
deficiency citations
Inspected Sep 19, 2024
Most recent cycle
17
deficiency citations
Inspected Jul 24, 2025
The most recent cycle recorded 2 more deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$7,148/mo
Iowa median
Private Room
$8,091/mo
Iowa median
Pottawattamie County 65+
16,842
18.0% of county
County Population
93,543
Pottawattamie County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

North Crest Living Center is a 1-star Medicare and Medicaid certified nursing home in Council Bluffs, Iowa with 62 certified beds. It has been operating since 1996. Its overall CMS rating is 1 out of 5.

Beds
62
Avg Residents/Day
57.2
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Aug 1, 1996
Sprinklers
Yes
Council
Resident
County
Pottawattamie
Last Inspection
Jul 24, 2025
Deficiencies (Cycle 1)
17
Weighted Score
100.0
Infection Citations
0

Deficiency Citations (34)

F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Aug 26, 2025Corrected: NoCycle: 1
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Aug 26, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Aug 26, 2025Corrected: NoCycle: 1
F0865Potential for Harm

Have a plan that describes the process for conducting QAPI and QAA activities.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0804Potential for Harm

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0881Potential for Harm

Implement a program that monitors antibiotic use.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0582Potential for Harm

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0605Potential for Harm

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0628Potential for Harm

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0744Potential for Harm

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0883Potential for Harm

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0887Potential for Harm

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0725Potential for Harm

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Survey: Sep 19, 2024Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Sep 19, 2024Corrected: NoCycle: 2
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Sep 19, 2024Corrected: NoCycle: 2
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Sep 19, 2024Corrected: NoCycle: 2
F0582Potential for Harm

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Survey: Sep 19, 2024Corrected: NoCycle: 2
F0625Potential for Harm

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Survey: Sep 19, 2024Corrected: NoCycle: 2
F0640Potential for Harm

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Survey: Sep 19, 2024Corrected: NoCycle: 2
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Sep 19, 2024Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Sep 19, 2024Corrected: NoCycle: 2
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Sep 19, 2024Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Aug 2, 2024Corrected: NoCycle: 2
F0725Potential for Harm

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Survey: Aug 2, 2024Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Aug 2, 2024Corrected: NoCycle: 2

+ 4 more deficiencies

Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.95 hrs
National avg: 2.32 hrs
LPN0.50 hrs
National avg: 0.86 hrs
RN0.45 hrs
National avg: 0.69 hrs
Total Nursing3.91 hrs
National avg: 3.86 hrs
Weekend Total3.20 hrs
National avg: 0.00 hrs
Physical Therapist0.02 hrs
National avg: 0.07 hrs
Total Turnover
54.5%
RN Turnover
50.0%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (10)

NameRoleTypeOwnership %Since
GORACKE, DOUGLAS5% OR GREATER DIRECT OWNERSHIP INTERESTIndividual20%Oct 1, 2009
LARISON, AUDRA5% OR GREATER DIRECT OWNERSHIP INTERESTIndividual20%Mar 3, 2022
BANK IOWA5% OR GREATER MORTGAGE INTERESTOrganizationN/AApr 5, 2010
CHAMLEY, STEVENW-2 MANAGING EMPLOYEEIndividualN/AOct 1, 2009
GOODMAN, JENNYW-2 MANAGING EMPLOYEEIndividualN/AJul 29, 2019
HUNT, BRENDAW-2 MANAGING EMPLOYEEIndividualN/AAug 7, 2019
CHAMLEY, STEVENCORPORATE DIRECTORIndividualN/AOct 1, 2009
GORACKE, DOUGLASCORPORATE DIRECTORIndividualN/AOct 1, 2009
CHAMLEY, STEVENCORPORATE OFFICERIndividualN/AOct 1, 2009
LARISON, AUDRAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AFeb 1, 2019

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for North Crest Living Center and nearby alternatives.

All Iowa facilities
North Crest Living Center
Council Bluffs, IACurrent facility
CMS
1/5
Health
1/5
Staffing
4/5
Recorded fines: None
Midlands Living Center L L C
Council Bluffs, IA4,224 ft
CMS
4/5
Health
3/5
Staffing
4/5
Recorded fines: None
Bethany Lutheran Home
Council Bluffs, IA4,224 ft
CMS
1/5
Health
1/5
Staffing
4/5
Recorded fines: $46,914
Prairie Gate
Council Bluffs, IA1.6 mi
CMS
2/5
Health
2/5
Staffing
4/5
Recorded fines: $27,630
Chapters Living of Council Bluffs
Council Bluffs, IA3.2 mi
CMS
1/5
Health
1/5
Staffing
4/5
Recorded fines: $163,800
Glen Haven Village
Glenwood, IA16.8 mi
CMS
3/5
Health
2/5
Staffing
5/5
Recorded fines: $35,913
Azria Health Longview
Missouri Valley, IA20.6 mi
CMS
1/5
Health
1/5
Staffing
3/5
Recorded fines: None
FacilityDistanceCMSHealthStaffingRecorded fines
North Crest Living Center
Council Bluffs, IA · Current facility
—1/51/54/5None recorded
Midlands Living Center L L C
Council Bluffs, IA
4,224 ft4/53/54/5None recorded
Bethany Lutheran Home
Council Bluffs, IA
4,224 ft1/51/54/5$46,914
Prairie Gate
Council Bluffs, IA
1.6 mi2/52/54/5$27,630
Chapters Living of Council Bluffs
Council Bluffs, IA
3.2 mi1/51/54/5$163,800
Glen Haven Village
Glenwood, IA
16.8 mi3/52/55/5$35,913
Azria Health Longview
Missouri Valley, IA
20.6 mi1/51/53/5None recorded

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for North Crest Living Center?▾
North Crest Living Center has an overall CMS rating of 1 out of 5 stars, with a health inspection rating of 1/5, staffing rating of 4/5, and quality measures rating of 3/5. This facility is rated below average.
How much does North Crest Living Center cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Iowa is $7,148/month for a semi-private room and $8,091/month for a private room (Genworth/CareScout 2024). North Crest Living Center participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has North Crest Living Center had any health inspection violations?▾
North Crest Living Center had 17 deficiency citations in its most recent health inspection (Jul 24, 2025). The current CMS dataset records no fines for this facility.
What are the staffing levels at North Crest Living Center?▾
North Crest Living Center provides 3.91 total nursing staff hours per resident per day, including 0.45 RN hours, 0.50 LPN hours, and 2.95 nurse aide hours. The total staff turnover rate is 54.5%.
How many beds does North Crest Living Center have?▾
North Crest Living Center has 62 certified beds with an average of 57.2 residents per day, resulting in approximately 92% occupancy. The facility is For profit - Limited Liability company owned.
Are there other nursing homes near North Crest Living Center?▾
Yes. This page lists 6 nearby nursing homes in Iowa, including 4 in Council Bluffs. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about North Crest Living Center?▾
On Google Maps, North Crest Living Center has a rating of 4.1 out of 5 based on 24 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 1/5.