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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeIowaNorth Crest Living Center

North Crest Living Center

34 Northcrest Drive, Council Bluffs, IA 515037123282333
1/5Much Below Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
1/5
Staffing
3/5
Quality
2/5
Beds
62
certified

Key Findings

• CMS rates this facility 1/5 stars (below average)

• Has 62 certified beds with an average of 57.8 residents per day (93% occupancy)

• Last health inspection found 17 deficiencies (inspected Jul 24, 2025)

• No fines on record

• Total nursing staff: 3.77 hours per resident per day

• Staff turnover rate: 59.3% (high)

North Crest Living Center is a 1-star Medicare and Medicaid certified nursing home in Council Bluffs, Iowa with 62 certified beds. It has been operating since 1996. The facility scored below average compared to Iowa facilities.

Beds
62
Avg Residents/Day
57.8
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Aug 1, 1996
Sprinklers
Yes
Council
Resident
County
Pottawattamie
Last Inspection
Jul 24, 2025
Deficiencies (Cycle 1)
17
Weighted Score
102.0
Infection Citations
0

Deficiency Citations (34)

F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Aug 26, 2025Corrected: NoCycle: 1
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Aug 26, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Aug 26, 2025Corrected: NoCycle: 1
F0582Potential for Harm

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0605Potential for Harm

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0628Potential for Harm

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0744Potential for Harm

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0804Potential for Harm

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0865Potential for Harm

Have a plan that describes the process for conducting QAPI and QAA activities.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0881Potential for Harm

Implement a program that monitors antibiotic use.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0883Potential for Harm

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0887Potential for Harm

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Aug 2, 2024Corrected: NoCycle: 2
F0725Potential for Harm

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Survey: Aug 2, 2024Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Aug 2, 2024Corrected: NoCycle: 2
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Mar 28, 2024Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Mar 28, 2024Corrected: NoCycle: 2
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Sep 19, 2024Corrected: NoCycle: 2
F0582Potential for Harm

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Survey: Sep 19, 2024Corrected: NoCycle: 2
F0640Potential for Harm

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Survey: Sep 19, 2024Corrected: NoCycle: 2
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Sep 19, 2024Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Sep 19, 2024Corrected: NoCycle: 2
F0725Potential for Harm

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Survey: Sep 19, 2024Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Sep 19, 2024Corrected: NoCycle: 2
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Sep 19, 2024Corrected: NoCycle: 2

+ 4 more deficiencies

Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.79 hrs
National avg: 2.35 hrs
LPN0.38 hrs
National avg: 0.86 hrs
RN0.60 hrs
National avg: 0.68 hrs
Total Nursing3.77 hrs
National avg: 3.89 hrs
Weekend Total3.05 hrs
National avg: 0.00 hrs
Physical Therapist0.02 hrs
National avg: 0.07 hrs
Total Turnover
59.3%
RN Turnover
70.0%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (11)

NameRoleTypeOwnership %Since
CHAMLEY, STEVEN5% OR GREATER DIRECT OWNERSHIP INTERESTIndividual60%Oct 1, 2009
GORACKE, DOUGLAS5% OR GREATER DIRECT OWNERSHIP INTERESTIndividual20%Oct 1, 2009
LARISON, AUDRA5% OR GREATER DIRECT OWNERSHIP INTERESTIndividual20%Mar 3, 2022
LARISON, AUDRAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AFeb 1, 2019
CHAMLEY, STEVENCORPORATE DIRECTORIndividualN/AOct 1, 2009
GORACKE, DOUGLASCORPORATE DIRECTORIndividualN/AOct 1, 2009
CHAMLEY, STEVENCORPORATE OFFICERIndividualN/AOct 1, 2009
CHAMLEY, STEVENW-2 MANAGING EMPLOYEEIndividualN/AOct 1, 2009
GOODMAN, JENNYW-2 MANAGING EMPLOYEEIndividualN/AJul 29, 2019
HUNT, BRENDAW-2 MANAGING EMPLOYEEIndividualN/AAug 7, 2019
BANK IOWA5% OR GREATER MORTGAGE INTERESTOrganizationN/AApr 5, 2010

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Frequently Asked Questions

What is the CMS rating for North Crest Living Center?▾
North Crest Living Center has an overall CMS rating of 1 out of 5 stars, with a health inspection rating of 1/5, staffing rating of 3/5, and quality measures rating of 2/5. This facility is rated below average.
Has North Crest Living Center had any health inspection violations?▾
North Crest Living Center had 17 deficiency citations in its most recent health inspection (Jul 24, 2025). The facility has no fines on record.
What are the staffing levels at North Crest Living Center?▾
North Crest Living Center provides 3.77 total nursing staff hours per resident per day, including 0.60 RN hours, 0.38 LPN hours, and 2.79 nurse aide hours. The total staff turnover rate is 59.3%.
How many beds does North Crest Living Center have?▾
North Crest Living Center has 62 certified beds with an average of 57.8 residents per day, resulting in approximately 93% occupancy. The facility is For profit - Limited Liability company owned.
Are there other nursing homes near North Crest Living Center?▾
Yes, there are 4 other nursing homes in Council Bluffs, Iowa with an average rating of 1.8/5. You can compare all facilities on the Council Bluffs nursing homes page.