• CMS rates this facility 2/5 stars (below average)
• Has 135 certified beds with an average of 118.8 residents per day (88% occupancy)
• Last health inspection found 9 deficiencies (inspected May 20, 2025)
• No fines on record
• Total nursing staff: 3.57 hours per resident per day
• Part of the Bear Mountain Healthcare chain (9 facilities)
Chestnut Hill Health and Rehabilitation Center LLC is a 2-star Medicare and Medicaid certified nursing home in East Longmeadow, Massachusetts with 135 certified beds. It has been operating since 1987. The facility scored below average compared to Massachusetts facilities.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Assess the resident when there is a significant change in condition
Ensure each resident receives an accurate assessment.
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Ensure medication error rates are not 5 percent or greater.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Ensure each resident receives an accurate assessment.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Ensure medication error rates are not 5 percent or greater.
Ensure that residents are free from significant medication errors.
Provide routine and 24-hour emergency dental care for each resident.
Provide and implement an infection prevention and control program.
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Assess the resident when there is a significant change in condition
Assure that each resident’s assessment is updated at least once every 3 months.
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Provide and implement an infection prevention and control program.
Have policies on smoking.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| BEAR MOUNTAIN HEALTHCARE LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Nov 21, 2019 |
| DOYLE, THOMAS | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 33% | Nov 21, 2019 |
| WYNNE, JOHN | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 33% | Jun 1, 2021 |
| ZISKIN, SCOTT | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 33% | Jun 1, 2021 |
| DOYLE, THOMAS | CORPORATE OFFICER | Individual | N/A | Nov 21, 2019 |
| WYNNE, JOHN | CORPORATE OFFICER | Individual | N/A | Jun 1, 2021 |
| ZISKIN, SCOTT | CORPORATE OFFICER | Individual | N/A | Jun 1, 2021 |
| SLONE, HILARY | W-2 MANAGING EMPLOYEE | Individual | N/A | Jan 3, 2022 |
This chain operates 9 facilities. View all →