NursingHomes.us
StatesRankingsCompare
NursingHomes.us

Independent nursing-home comparison using official CMS data. Not affiliated with the U.S. government.

Browse

  • All States
  • Rankings
  • Compare
  • Guides

Data

  • Nursing Home Chains
  • Inspection Codes
  • Data Sources

About

  • About Us
  • Contact
  • Privacy Policy
  • Terms of Use
© 2026 NursingHomes.us. All data from CMS.gov.
HomeMarylandCitizens Care Center

Citizens Care Center

415 South Market Street, Havre De Grace, MD 210784109395500WebsiteGoogle Maps
4.0on Google(64 reviews)
5/5Much Above Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
4/5
Staffing
5/5
Quality
2/5
Beds
184
certified

How Citizens Care Center Compares in Maryland

Facility results compared with averages for CMS-certified nursing homes in Maryland. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
5/5
MD average
3.1/5
Above state average
Health inspection rating
4/5
MD average
2.8/5
Above state average
Staffing rating
5/5
MD average
3.2/5
Above state average
Nursing hours per resident
4.02 hrs/day
MD average
3.88 hrs/day
Close to state average
RN hours per resident
0.81 hrs/day
MD average
0.85 hrs/day
Close to state average
Staff turnover
28.2%
MD average
40.2%
Lower than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 5/5 overall CMS rating is above the Maryland average of 3.1/5.
Its 4/5 health inspection rating is above the Maryland average of 2.8/5.
Staff turnover is 28.2%, lower than the Maryland average of 40.2%.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
12
deficiency citations
Inspected May 7, 2024
Most recent cycle
14
deficiency citations
Inspected Jan 29, 2026
The most recent cycle recorded 2 more deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$11,019/mo
Maryland median
Private Room
$12,419/mo
Maryland median
Harford County 65+
43,523
16.7% of county
County Population
261,059
Harford County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Citizens Care Center is a 5-star Medicare and Medicaid certified nursing home in Havre De Grace, Maryland with 184 certified beds. It has been operating since 1967. Its overall CMS rating is 5 out of 5.

Beds
184
Avg Residents/Day
124.5
Ownership
Non profit - Other
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jan 3, 1967
Sprinklers
Yes
Council
Resident
County
Harford
Last Inspection
Jan 29, 2026
Deficiencies (Cycle 1)
14
Weighted Score
62.0
Infection Citations
0

Deficiency Citations (38)

F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Jan 29, 2026Corrected: NoCycle: 1
F0700Potential for Harm

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Survey: Jan 29, 2026Corrected: NoCycle: 1
F0604Potential for Harm

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Survey: Jan 29, 2026Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Jan 29, 2026Corrected: NoCycle: 1
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Jan 29, 2026Corrected: NoCycle: 1
F0679Potential for Harm

Provide activities to meet all resident's needs.

Survey: Jan 29, 2026Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Jan 29, 2026Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Jan 29, 2026Corrected: NoCycle: 1
F0697Potential for Harm

Provide safe, appropriate pain management for a resident who requires such services.

Survey: Jan 29, 2026Corrected: NoCycle: 1
F0757Potential for Harm

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Survey: Jan 29, 2026Corrected: NoCycle: 1
F0791Potential for Harm

Provide or obtain dental services for each resident.

Survey: Jan 29, 2026Corrected: NoCycle: 1
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Nov 7, 2025Corrected: NoCycle: 1
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Nov 7, 2025Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Nov 7, 2025Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: May 7, 2024Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: May 7, 2024Corrected: NoCycle: 2
F0557Potential for Harm

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Survey: May 7, 2024Corrected: NoCycle: 2
F0625Potential for Harm

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Survey: May 7, 2024Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: May 7, 2024Corrected: NoCycle: 2
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: May 7, 2024Corrected: NoCycle: 2
F0730Potential for Harm

Observe each nurse aide's job performance and give regular training.

Survey: May 7, 2024Corrected: NoCycle: 2
F0756Potential for Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: May 7, 2024Corrected: NoCycle: 2
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: May 7, 2024Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: May 7, 2024Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: May 7, 2024Corrected: NoCycle: 2
F0947Potential for Harm

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Survey: May 7, 2024Corrected: NoCycle: 2
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: May 2, 2019Corrected: NoCycle: 3
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: May 2, 2019Corrected: NoCycle: 3
F0730Potential for Harm

Observe each nurse aide's job performance and give regular training.

Survey: May 2, 2019Corrected: NoCycle: 3
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: May 2, 2019Corrected: NoCycle: 3

+ 8 more deficiencies

Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.19 hrs
National avg: 2.32 hrs
LPN1.02 hrs
National avg: 0.86 hrs
RN0.81 hrs
National avg: 0.69 hrs
Total Nursing4.02 hrs
National avg: 3.86 hrs
Weekend Total3.72 hrs
National avg: 0.00 hrs
Physical Therapist0.11 hrs
National avg: 0.07 hrs
Total Turnover
28.2%
RN Turnover
30.0%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
Non profit - Other
Recent Change
No

Owners & Managers (10)

NameRoleTypeOwnership %Since
QUIMBY, CINDYW-2 MANAGING EMPLOYEEIndividualN/AJun 8, 2022
BADEKER, PATRICIACORPORATE DIRECTORIndividualN/AJan 23, 2020
BAXTER, WENDELLCORPORATE DIRECTORIndividualN/AOct 31, 2012
BEULAH, CURTISCORPORATE DIRECTORIndividualN/ADec 3, 2015
CORRERI, JOHNCORPORATE DIRECTORIndividualN/ADec 3, 2015
JORDAN, JOYCECORPORATE DIRECTORIndividualN/AOct 31, 1999
ROBERTS, ANNACORPORATE DIRECTORIndividualN/AOct 31, 2013
WELCH, JAMESCORPORATE DIRECTORIndividualN/AOct 31, 2016
ZAVROTNY, KIMBERLYCORPORATE DIRECTORIndividualN/AFeb 27, 2020
PANOS, PETEROPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 23, 1976

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Citizens Care Center and nearby alternatives.

All Maryland facilities
Citizens Care Center
Havre De Grace, MDCurrent facility
CMS
5/5
Health
4/5
Staffing
5/5
Recorded fines: None
Lorien Bulle Rock
Havre De Grace, MD4.3 mi
CMS
5/5
Health
5/5
Staffing
4/5
Recorded fines: None
Sterling Care Riverside
Belcamp, MD9.4 mi
CMS
5/5
Health
4/5
Staffing
2/5
Recorded fines: $4,194
Lorien Nsg & Rehab Ctr Belair
Bel Air, MD10.7 mi
CMS
4/5
Health
4/5
Staffing
4/5
Recorded fines: None
Autumn Lake Healthcare at Calvert Manor
Rising Sun, MD12.3 mi
CMS
3/5
Health
3/5
Staffing
2/5
Recorded fines: None
Laurelwood Healthcare Center
Elkton, MD14.2 mi
CMS
3/5
Health
2/5
Staffing
3/5
Recorded fines: $95,610
Sterling Care Bel Air
Bel Air, MD14.3 miAbuse flag
CMS
3/5
Health
2/5
Staffing
2/5
Recorded fines: None
FacilityDistanceCMSHealthStaffingRecorded fines
Citizens Care Center
Havre De Grace, MD · Current facility
—5/54/55/5None recorded
Lorien Bulle Rock
Havre De Grace, MD
4.3 mi5/55/54/5None recorded
Sterling Care Riverside
Belcamp, MD
9.4 mi5/54/52/5$4,194
Lorien Nsg & Rehab Ctr Belair
Bel Air, MD
10.7 mi4/54/54/5None recorded
Autumn Lake Healthcare at Calvert Manor
Rising Sun, MD
12.3 mi3/53/52/5None recorded
Laurelwood Healthcare Center
Elkton, MD
14.2 mi3/52/53/5$95,610
Sterling Care Bel Air
Bel Air, MD
14.3 mi3/52/52/5None recorded

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Citizens Care Center?▾
Citizens Care Center has an overall CMS rating of 5 out of 5 stars, with a health inspection rating of 4/5, staffing rating of 5/5, and quality measures rating of 2/5. This facility is rated above average.
How much does Citizens Care Center cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Maryland is $11,019/month for a semi-private room and $12,419/month for a private room (Genworth/CareScout 2024). Citizens Care Center participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Citizens Care Center had any health inspection violations?▾
Citizens Care Center had 14 deficiency citations in its most recent health inspection (Jan 29, 2026). The current CMS dataset records no fines for this facility.
What are the staffing levels at Citizens Care Center?▾
Citizens Care Center provides 4.02 total nursing staff hours per resident per day, including 0.81 RN hours, 1.02 LPN hours, and 2.19 nurse aide hours. The total staff turnover rate is 28.2%.
How many beds does Citizens Care Center have?▾
Citizens Care Center has 184 certified beds with an average of 124.5 residents per day, resulting in approximately 68% occupancy. The facility is Non profit - Other owned.
Are there other nursing homes near Citizens Care Center?▾
Yes. This page lists 6 nearby nursing homes in Maryland, including 1 in Havre De Grace. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Citizens Care Center?▾
On Google Maps, Citizens Care Center has a rating of 4.0 out of 5 based on 64 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 5/5.