CMS data snapshot: July 2026
Facility results compared with averages for CMS-certified nursing homes in Missouri. Ratings, staffing and turnover measure different parts of care and should be reviewed together.
Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.
A side-by-side view of the two CMS inspection cycles included in the current dataset.
Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.
Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).
Swipe tabs for staffing, quality and ownership.
Citizens Memorial Healthcare Facility is a 2-star Medicare and Medicaid certified nursing home in Bolivar, Missouri with 111 certified beds. It has been operating since 1993. Its overall CMS rating is 2 out of 5.
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Provide safe, appropriate pain management for a resident who requires such services.
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Honor the resident's right to organize and participate in resident/family groups in the facility.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| CALHOUN, MICHAEL | W-2 MANAGING EMPLOYEE | Individual | N/A | Jan 1, 2022 |
| DERRICKSON, BEVERLY | W-2 MANAGING EMPLOYEE | Individual | N/A | Jan 27, 2020 |
| FINNELL, HEATHER | W-2 MANAGING EMPLOYEE | Individual | N/A | Jan 1, 2022 |
| FRANCKA, TIM | W-2 MANAGING EMPLOYEE | Individual | N/A | Aug 16, 1998 |
| MEYER, RENEE | W-2 MANAGING EMPLOYEE | Individual | N/A | Jul 1, 1997 |
| ASHWORTH, JAMES | CORPORATE DIRECTOR | Individual | N/A | Jun 17, 2021 |
| BABB, DONALD | CORPORATE DIRECTOR | Individual | N/A | Dec 19, 2019 |
| DERRICKSON, BEVERLY | CORPORATE DIRECTOR | Individual | N/A | Nov 21, 2016 |
| DONNELL, WILLIAM | CORPORATE DIRECTOR | Individual | N/A | Mar 14, 2012 |
| HANCOCK, JANIECA | CORPORATE DIRECTOR | Individual | N/A | Mar 15, 2018 |
| JOHNSON, BRAD | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2022 |
| KALLENBACH, JOHN | CORPORATE DIRECTOR | Individual | N/A | Jun 20, 2019 |
| MEENTS, DANA | CORPORATE DIRECTOR | Individual | N/A | Oct 14, 2010 |
| CALHOUN, MICHAEL | CORPORATE OFFICER | Individual | N/A | Jan 1, 2022 |
| DERRICKSON, BEVERLY | CORPORATE OFFICER | Individual | N/A | Jan 27, 2020 |
| HANCOCK, JANIECA | CORPORATE OFFICER | Individual | N/A | Jan 1, 2022 |
| KALLENBACH, JOHN | CORPORATE OFFICER | Individual | N/A | Jan 1, 2022 |
| MEYER, RENEE | CORPORATE OFFICER | Individual | N/A | Jan 1, 2022 |
| MOLDER, CATHERINE | CORPORATE OFFICER | Individual | N/A | Mar 1, 2002 |
Compare CMS ratings and recorded fines for Citizens Memorial Healthcare Facility and nearby alternatives.
Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.
This chain operates 6 facilities. View all →