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HomeMissouriCitizens Memorial Healthcare Facility

Citizens Memorial Healthcare Facility

1218 West Locust, Bolivar, MO 656134173267648WebsiteGoogle Maps
3.3on Google(32 reviews)
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
3/5
Staffing
3/5
Quality
1/5
Beds
111
certified

How Citizens Memorial Healthcare Facility Compares in Missouri

Facility results compared with averages for CMS-certified nursing homes in Missouri. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
2/5
MO average
2.5/5
Below state average
Health inspection rating
3/5
MO average
2.8/5
Close to state average
Staffing rating
3/5
MO average
2.2/5
Above state average
Nursing hours per resident
3.16 hrs/day
MO average
3.43 hrs/day
Below state average
RN hours per resident
0.59 hrs/day
MO average
0.46 hrs/day
Above state average
Staff turnover
42.5%
MO average
56.1%
Lower than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 2/5 overall CMS rating is below the Missouri average of 2.5/5.
Reported nursing time is 3.16 hours per resident per day, below the state average of 3.43.
Reported RN time is 0.59 hours per resident per day, above the state average of 0.46.
Staff turnover is 42.5%, lower than the Missouri average of 56.1%.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
8
deficiency citations
Inspected Dec 8, 2023
Most recent cycle
13
deficiency citations
Inspected Dec 22, 2025
The most recent cycle recorded 5 more deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$5,540/mo
Missouri median
Private Room
$6,236/mo
Missouri median
Polk County 65+
5,769
18.1% of county
County Population
31,877
Polk County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Citizens Memorial Healthcare Facility is a 2-star Medicare and Medicaid certified nursing home in Bolivar, Missouri with 111 certified beds. It has been operating since 1993. Its overall CMS rating is 2 out of 5.

Beds
111
Avg Residents/Day
91.6
Ownership
Non profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Sep 27, 1993
Sprinklers
Yes
Council
Resident
County
Polk
Last Inspection
Dec 22, 2025
Deficiencies (Cycle 1)
13
Weighted Score
75.0
Infection Citations
0

Deficiency Citations (25)

F0557Potential for Harm

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Survey: Feb 10, 2026Corrected: NoCycle: 1
F0689Actual Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Dec 22, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Dec 22, 2025Corrected: NoCycle: 1
F0804Potential for Harm

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Survey: Dec 22, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Dec 22, 2025Corrected: NoCycle: 1
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Dec 22, 2025Corrected: NoCycle: 1
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Dec 22, 2025Corrected: NoCycle: 1
F0697Potential for Harm

Provide safe, appropriate pain management for a resident who requires such services.

Survey: Dec 22, 2025Corrected: NoCycle: 1
F0698Potential for Harm

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Survey: Dec 22, 2025Corrected: NoCycle: 1
F0759Potential for Harm

Ensure medication error rates are not 5 percent or greater.

Survey: Dec 22, 2025Corrected: NoCycle: 1
F0760Potential for Harm

Ensure that residents are free from significant medication errors.

Survey: Dec 22, 2025Corrected: NoCycle: 1
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Jul 7, 2025Corrected: NoCycle: 1
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Jul 7, 2025Corrected: NoCycle: 1
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Oct 24, 2024Corrected: NoCycle: 2
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Dec 8, 2023Corrected: NoCycle: 2
F0558Potential for Harm

Reasonably accommodate the needs and preferences of each resident.

Survey: Dec 8, 2023Corrected: NoCycle: 2
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Dec 8, 2023Corrected: NoCycle: 2
F0698Potential for Harm

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Survey: Dec 8, 2023Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Dec 8, 2023Corrected: NoCycle: 2
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Sep 26, 2023Corrected: NoCycle: 3
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Sep 26, 2023Corrected: NoCycle: 3
F0565Potential for Harm

Honor the resident's right to organize and participate in resident/family groups in the facility.

Survey: Apr 16, 2021Corrected: NoCycle: 3
F0804Potential for Harm

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Survey: Apr 16, 2021Corrected: NoCycle: 3
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Apr 16, 2021Corrected: NoCycle: 3
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Apr 16, 2021Corrected: NoCycle: 3
Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.27 hrs
National avg: 2.32 hrs
LPN0.30 hrs
National avg: 0.86 hrs
RN0.59 hrs
National avg: 0.69 hrs
Total Nursing3.16 hrs
National avg: 3.86 hrs
Weekend Total2.58 hrs
National avg: 0.00 hrs
Physical Therapist0.05 hrs
National avg: 0.07 hrs
Total Turnover
42.5%
RN Turnover
38.5%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
Non profit - Corporation
Recent Change
No

Owners & Managers (19)

NameRoleTypeOwnership %Since
CALHOUN, MICHAELW-2 MANAGING EMPLOYEEIndividualN/AJan 1, 2022
DERRICKSON, BEVERLYW-2 MANAGING EMPLOYEEIndividualN/AJan 27, 2020
FINNELL, HEATHERW-2 MANAGING EMPLOYEEIndividualN/AJan 1, 2022
FRANCKA, TIMW-2 MANAGING EMPLOYEEIndividualN/AAug 16, 1998
MEYER, RENEEW-2 MANAGING EMPLOYEEIndividualN/AJul 1, 1997
ASHWORTH, JAMESCORPORATE DIRECTORIndividualN/AJun 17, 2021
BABB, DONALDCORPORATE DIRECTORIndividualN/ADec 19, 2019
DERRICKSON, BEVERLYCORPORATE DIRECTORIndividualN/ANov 21, 2016
DONNELL, WILLIAMCORPORATE DIRECTORIndividualN/AMar 14, 2012
HANCOCK, JANIECACORPORATE DIRECTORIndividualN/AMar 15, 2018
JOHNSON, BRADCORPORATE DIRECTORIndividualN/AJan 1, 2022
KALLENBACH, JOHNCORPORATE DIRECTORIndividualN/AJun 20, 2019
MEENTS, DANACORPORATE DIRECTORIndividualN/AOct 14, 2010
CALHOUN, MICHAELCORPORATE OFFICERIndividualN/AJan 1, 2022
DERRICKSON, BEVERLYCORPORATE OFFICERIndividualN/AJan 27, 2020
HANCOCK, JANIECACORPORATE OFFICERIndividualN/AJan 1, 2022
KALLENBACH, JOHNCORPORATE OFFICERIndividualN/AJan 1, 2022
MEYER, RENEECORPORATE OFFICERIndividualN/AJan 1, 2022
MOLDER, CATHERINECORPORATE OFFICERIndividualN/AMar 1, 2002

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Citizens Memorial Healthcare Facility and nearby alternatives.

All Missouri facilities
Citizens Memorial Healthcare Facility
Bolivar, MOCurrent facility
CMS
2/5
Health
3/5
Staffing
3/5
Recorded fines: None
Parkview Health Care Facility
Bolivar, MO3,696 ft
CMS
4/5
Health
4/5
Staffing
3/5
Recorded fines: None
Big Spring Care Center for Rehab and Healthcare
Humansville, MO14.7 mi
CMS
1/5
Health
1/5
Staffing
1/5
Recorded fines: None
Northwood Hills Care Center
Humansville, MO15.5 mi
CMS
3/5
Health
3/5
Staffing
3/5
Recorded fines: None
Colonial Springs Healthcare Center
Buffalo, MO17.9 mi
CMS
2/5
Health
3/5
Staffing
3/5
Recorded fines: None
Buffalo Prairie Center for Rehab and Healthcare
Buffalo, MO18.0 mi
CMS
1/5
Health
1/5
Staffing
1/5
Recorded fines: $92,080
Lake Stockton Healthcare Facility
Stockton, MO21.3 mi
CMS
5/5
Health
5/5
Staffing
3/5
Recorded fines: None
FacilityDistanceCMSHealthStaffingRecorded fines
Citizens Memorial Healthcare Facility
Bolivar, MO · Current facility
—2/53/53/5None recorded
Parkview Health Care Facility
Bolivar, MO
3,696 ft4/54/53/5None recorded
Big Spring Care Center for Rehab and Healthcare
Humansville, MO
14.7 mi1/51/51/5None recorded
Northwood Hills Care Center
Humansville, MO
15.5 mi3/53/53/5None recorded
Colonial Springs Healthcare Center
Buffalo, MO
17.9 mi2/53/53/5None recorded
Buffalo Prairie Center for Rehab and Healthcare
Buffalo, MO
18.0 mi1/51/51/5$92,080
Lake Stockton Healthcare Facility
Stockton, MO
21.3 mi5/55/53/5None recorded

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Citizens Memorial Healthcare Facility?▾
Citizens Memorial Healthcare Facility has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 3/5, staffing rating of 3/5, and quality measures rating of 1/5. This facility is rated below average.
How much does Citizens Memorial Healthcare Facility cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Missouri is $5,540/month for a semi-private room and $6,236/month for a private room (Genworth/CareScout 2024). Citizens Memorial Healthcare Facility participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Citizens Memorial Healthcare Facility had any health inspection violations?▾
Citizens Memorial Healthcare Facility had 13 deficiency citations in its most recent health inspection (Dec 22, 2025). The current CMS dataset records no fines for this facility.
What are the staffing levels at Citizens Memorial Healthcare Facility?▾
Citizens Memorial Healthcare Facility provides 3.16 total nursing staff hours per resident per day, including 0.59 RN hours, 0.30 LPN hours, and 2.27 nurse aide hours. The total staff turnover rate is 42.5%.
How many beds does Citizens Memorial Healthcare Facility have?▾
Citizens Memorial Healthcare Facility has 111 certified beds with an average of 91.6 residents per day, resulting in approximately 83% occupancy. The facility is Non profit - Corporation owned and is part of the Citizens Memorial Health Care chain.
Are there other nursing homes near Citizens Memorial Healthcare Facility?▾
Yes. This page lists 6 nearby nursing homes in Missouri, including 1 in Bolivar. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Citizens Memorial Healthcare Facility?▾
On Google Maps, Citizens Memorial Healthcare Facility has a rating of 3.3 out of 5 based on 32 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 2/5.

Part of Citizens Memorial Health Care

This chain operates 6 facilities. View all →