• CMS rates this facility 4/5 stars (above average)
• Has 111 certified beds with an average of 86.5 residents per day (78% occupancy)
• Last health inspection found 7 deficiencies (inspected Dec 8, 2023)
• No fines on record
• Total nursing staff: 3.46 hours per resident per day
• Staff turnover rate: 43.5%
• Part of the Citizens Memorial Health Care chain (6 facilities)
Citizens Memorial Healthcare Facility is a 4-star Medicare and Medicaid certified nursing home in Bolivar, Missouri with 111 certified beds. It has been operating since 1993. The facility scored above average compared to Missouri facilities.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Reasonably accommodate the needs and preferences of each resident.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Provide and implement an infection prevention and control program.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Honor the resident's right to organize and participate in resident/family groups in the facility.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Provide and implement an infection prevention and control program.
Keep residents' personal and medical records private and confidential.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Respond appropriately to all alleged violations.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| ASHWORTH, JAMES | CORPORATE DIRECTOR | Individual | N/A | Jun 17, 2021 |
| BABB, DONALD | CORPORATE DIRECTOR | Individual | N/A | Dec 19, 2019 |
| DERRICKSON, BEVERLY | CORPORATE DIRECTOR | Individual | N/A | Nov 21, 2016 |
| DONNELL, WILLIAM | CORPORATE DIRECTOR | Individual | N/A | Mar 14, 2012 |
| HANCOCK, JANIECA | CORPORATE DIRECTOR | Individual | N/A | Mar 15, 2018 |
| JOHNSON, BRAD | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2022 |
| KALLENBACH, JOHN | CORPORATE DIRECTOR | Individual | N/A | Jun 20, 2019 |
| MEENTS, DANA | CORPORATE DIRECTOR | Individual | N/A | Oct 14, 2010 |
| CALHOUN, MICHAEL | CORPORATE OFFICER | Individual | N/A | Jan 1, 2022 |
| DERRICKSON, BEVERLY | CORPORATE OFFICER | Individual | N/A | Jan 27, 2020 |
| HANCOCK, JANIECA | CORPORATE OFFICER | Individual | N/A | Jan 1, 2022 |
| KALLENBACH, JOHN | CORPORATE OFFICER | Individual | N/A | Jan 1, 2022 |
| MEYER, RENEE | CORPORATE OFFICER | Individual | N/A | Jan 1, 2022 |
| MOLDER, CATHERINE | CORPORATE OFFICER | Individual | N/A | Mar 1, 2002 |
| CALHOUN, MICHAEL | W-2 MANAGING EMPLOYEE | Individual | N/A | Jan 1, 2022 |
| DERRICKSON, BEVERLY | W-2 MANAGING EMPLOYEE | Individual | N/A | Jan 27, 2020 |
| FINNELL, HEATHER | W-2 MANAGING EMPLOYEE | Individual | N/A | Jan 1, 2022 |
| FRANCKA, TIM | W-2 MANAGING EMPLOYEE | Individual | N/A | Aug 16, 1998 |
| MEYER, RENEE | W-2 MANAGING EMPLOYEE | Individual | N/A | Jul 1, 1997 |
This chain operates 6 facilities. View all →