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HomeWisconsinComplete Care at Maple Grove LLC

Complete Care at Maple Grove LLC

3401 Maple Grove Dr., Madison, WI 537196088451000WebsiteGoogle Maps
4.1on Google(50 reviews)
1/5Much Below Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
1/5
Staffing
4/5
Quality
4/5
Beds
184
certified
6 fine(s) totaling $153,657

How Complete Care at Maple Grove LLC Compares in Wisconsin

Facility results compared with averages for CMS-certified nursing homes in Wisconsin. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
1/5
WI average
3.0/5
Below state average
Health inspection rating
1/5
WI average
2.8/5
Below state average
Staffing rating
4/5
WI average
3.6/5
Above state average
Nursing hours per resident
4.97 hrs/day
WI average
4.22 hrs/day
Above state average
RN hours per resident
1.04 hrs/day
WI average
0.99 hrs/day
Close to state average
Staff turnover
64.0%
WI average
46.9%
Higher than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 1/5 overall CMS rating is below the Wisconsin average of 3.0/5.
Its 1/5 health inspection rating is below the Wisconsin average of 2.8/5.
Reported nursing time is 4.97 hours per resident per day, above the state average of 4.22.
Staff turnover is 64.0%, higher than the Wisconsin average of 46.9%.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
45
deficiency citations
Inspected May 2, 2024
Most recent cycle
14
deficiency citations
Inspected May 5, 2025
The most recent cycle recorded 31 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$9,733/mo
Wisconsin median
Private Room
$10,828/mo
Wisconsin median
Dane County 65+
80,883
14.4% of county
County Population
559,891
Dane County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Complete Care at Maple Grove LLC is a 1-star Medicare and Medicaid certified nursing home in Madison, Wisconsin with 184 certified beds. It has been operating since 1977. Its overall CMS rating is 1 out of 5.

Beds
184
Avg Residents/Day
110.1
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jan 1, 1977
Sprinklers
Yes
Council
Both
County
Dane
Last Inspection
May 5, 2025
Deficiencies (Cycle 1)
14
Weighted Score
171.5
Infection Citations
0

Deficiency Citations (70)

F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jul 29, 2025Corrected: NoCycle: 1
F0689Actual Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: May 5, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: May 5, 2025Corrected: NoCycle: 1
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: May 5, 2025Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: May 5, 2025Corrected: NoCycle: 1
F0554Potential for Harm

Allow residents to self-administer drugs if determined clinically appropriate.

Survey: May 5, 2025Corrected: NoCycle: 1
F0585Potential for Harm

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Survey: May 5, 2025Corrected: NoCycle: 1
F0604Potential for Harm

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Survey: May 5, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: May 5, 2025Corrected: NoCycle: 1
F0660Potential for Harm

Plan the resident's discharge to meet the resident's goals and needs.

Survey: May 5, 2025Corrected: NoCycle: 1
F0675Potential for Harm

Honor each resident's preferences, choices, values and beliefs.

Survey: May 5, 2025Corrected: NoCycle: 1
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: May 5, 2025Corrected: NoCycle: 1
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: May 5, 2025Corrected: NoCycle: 1
F0697Potential for Harm

Provide safe, appropriate pain management for a resident who requires such services.

Survey: May 5, 2025Corrected: NoCycle: 1
F0689Actual Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Mar 28, 2025Corrected: NoCycle: 2
F0805Potential for Harm

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Survey: Mar 28, 2025Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Mar 28, 2025Corrected: NoCycle: 2
F0700Potential for Harm

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Survey: Nov 11, 2024Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Nov 11, 2024Corrected: NoCycle: 2
F0689Actual Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Oct 21, 2024Corrected: NoCycle: 2
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: Oct 21, 2024Corrected: NoCycle: 2
F0689Immediate Jeopardy

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Sep 12, 2024Corrected: NoCycle: 2
F0947Potential for Harm

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Survey: Sep 12, 2024Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: May 2, 2024Corrected: NoCycle: 2
F0645Potential for Harm

PASARR screening for Mental disorders or Intellectual Disabilities

Survey: May 2, 2024Corrected: NoCycle: 2
F0679Potential for Harm

Provide activities to meet all resident's needs.

Survey: May 2, 2024Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: May 2, 2024Corrected: NoCycle: 2
F0881Potential for Harm

Implement a program that monitors antibiotic use.

Survey: May 2, 2024Corrected: NoCycle: 2
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: May 2, 2024Corrected: NoCycle: 2
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: May 2, 2024Corrected: NoCycle: 2

+ 40 more deficiencies

Total Fines
$153,657
Number of Fines
6
Payment Denials
3
Total Penalties
9

Penalty History

FineOct 21, 2024
$12,048
FineDec 4, 2023
$15,239
FineSep 12, 2024
$15,642
FineDec 4, 2023
$18,018
FineMar 28, 2025
$34,356
FineMay 5, 2025
$58,354
Payment DenialMay 5, 2025
21 days denied
Payment DenialOct 21, 2024
8 days denied
Payment DenialDec 4, 2023
48 days denied

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide3.23 hrs
National avg: 2.32 hrs
LPN0.70 hrs
National avg: 0.86 hrs
RN1.04 hrs
National avg: 0.69 hrs
Total Nursing4.97 hrs
National avg: 3.86 hrs
Weekend Total4.46 hrs
National avg: 0.00 hrs
Physical Therapist0.08 hrs
National avg: 0.07 hrs
Total Turnover
64.0%
RN Turnover
60.0%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (28)

NameRoleTypeOwnership %Since
PC WCM OPCO HOLDCO LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Feb 28, 2025
PC WCM TOPCO LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AFeb 28, 2025
PEACE CAPITAL HOLDINGS II LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AFeb 28, 2025
SMS 2021 TRUST5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AFeb 28, 2025
KLUGMAN, JACOBINDIRECT OWNERSHIP INTERESTIndividualN/AFeb 28, 2025
STEIN, SHALOMINDIRECT OWNERSHIP INTERESTIndividualN/AFeb 28, 2025
HELLMAN, YOSEFMANAGING CONTROL - GOVERNING BODYIndividualN/AFeb 28, 2025
STEIN, SHALOMMANAGING CONTROL - GOVERNING BODYIndividualN/AFeb 28, 2025
STEIN, SHALOMCORPORATE OFFICERIndividualN/AFeb 28, 2025
CHOLES, DIANAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AFeb 28, 2025
HELLMAN, YOSEFOPERATIONAL/MANAGERIAL CONTROLIndividualN/AFeb 28, 2025
MAINA, JENNIFEROPERATIONAL/MANAGERIAL CONTROLIndividualN/AFeb 28, 2025
MURPHY, SEANOPERATIONAL/MANAGERIAL CONTROLIndividualN/AFeb 28, 2025
STERNBUCH, DANIELOPERATIONAL/MANAGERIAL CONTROLIndividualN/AFeb 28, 2025
STEIN, SHALOMTRUSTEE OF THE SNFIndividualN/AFeb 28, 2025
DES CAPITAL LLCADP OF THE SNFOrganizationN/AFeb 28, 2025
JRK INVESTMENTS LLCADP OF THE SNFOrganizationN/AFeb 28, 2025
PC WCM PROPCO HOLDCO LLCADP OF THE SNFOrganizationN/AFeb 28, 2025
PC WCM TOPCO LLCADP OF THE SNFOrganizationN/AFeb 28, 2025
PEACE CAPITAL HOLDINGS II LLCADP OF THE SNFOrganizationN/AFeb 28, 2025
SMS 2021 TRUSTADP OF THE SNFOrganizationN/AFeb 28, 2025
CHOLES, DIANAADP OF THE SNFIndividualN/AFeb 2, 2005
KLUGMAN, JACOBADP OF THE SNFIndividualN/AFeb 28, 2025
LEVERENTZ, LUANNEADP OF THE SNFIndividualN/AFeb 28, 2025
MAINA, JENNIFERADP OF THE SNFIndividualN/AFeb 28, 2025
MURPHY, SEANADP OF THE SNFIndividualN/AFeb 28, 2025
STEIN, SHALOMADP OF THE SNFIndividualN/AFeb 28, 2025
STERNBUCH, DANIELADP OF THE SNFIndividualN/AFeb 28, 2025

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Complete Care at Maple Grove LLC and nearby alternatives.

All Wisconsin facilities
Complete Care at Maple Grove LLC
Madison, WICurrent facility
CMS
1/5
Health
1/5
Staffing
4/5
Recorded fines: $153,657
Hebron Oaks
Madison, WI1.5 mi
CMS
4/5
Health
3/5
Staffing
5/5
Recorded fines: $22,925
Badger Prairie Hcc
Verona, WI1.8 mi
CMS
5/5
Health
5/5
Staffing
5/5
Recorded fines: None
Four Winds Manor
Verona, WI2.3 mi
CMS
2/5
Health
2/5
Staffing
4/5
Recorded fines: None
Oak Park Place of Nakoma
Madison, WI3.2 mi
CMS
2/5
Health
2/5
Staffing
4/5
Recorded fines: None
Middleton Village Nursing and Rehab
Middleton, WI5.4 mi
CMS
1/5
Health
1/5
Staffing
3/5
Recorded fines: $67,772
Capitol Lakes Health Center
Madison, WI7.0 mi
CMS
4/5
Health
3/5
Staffing
5/5
Recorded fines: None
FacilityDistanceCMSHealthStaffingRecorded fines
Complete Care at Maple Grove LLC
Madison, WI · Current facility
—1/51/54/5$153,657
Hebron Oaks
Madison, WI
1.5 mi4/53/55/5$22,925
Badger Prairie Hcc
Verona, WI
1.8 mi5/55/55/5None recorded
Four Winds Manor
Verona, WI
2.3 mi2/52/54/5None recorded
Oak Park Place of Nakoma
Madison, WI
3.2 mi2/52/54/5None recorded
Middleton Village Nursing and Rehab
Middleton, WI
5.4 mi1/51/53/5$67,772
Capitol Lakes Health Center
Madison, WI
7.0 mi4/53/55/5None recorded

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Complete Care at Maple Grove LLC?▾
Complete Care at Maple Grove LLC has an overall CMS rating of 1 out of 5 stars, with a health inspection rating of 1/5, staffing rating of 4/5, and quality measures rating of 4/5. This facility is rated below average.
How much does Complete Care at Maple Grove LLC cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Wisconsin is $9,733/month for a semi-private room and $10,828/month for a private room (Genworth/CareScout 2024). Complete Care at Maple Grove LLC participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Complete Care at Maple Grove LLC had any health inspection violations?▾
Complete Care at Maple Grove LLC had 14 deficiency citations in its most recent health inspection (May 5, 2025). The current CMS dataset records 6 fine(s) totaling $153,657.
What are the staffing levels at Complete Care at Maple Grove LLC?▾
Complete Care at Maple Grove LLC provides 4.97 total nursing staff hours per resident per day, including 1.04 RN hours, 0.70 LPN hours, and 3.23 nurse aide hours. The total staff turnover rate is 64.0%.
How many beds does Complete Care at Maple Grove LLC have?▾
Complete Care at Maple Grove LLC has 184 certified beds with an average of 110.1 residents per day, resulting in approximately 60% occupancy. The facility is For profit - Corporation owned and is part of the Complete Care chain.
Are there other nursing homes near Complete Care at Maple Grove LLC?▾
Yes. This page lists 6 nearby nursing homes in Wisconsin, including 3 in Madison. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Complete Care at Maple Grove LLC?▾
On Google Maps, Complete Care at Maple Grove LLC has a rating of 4.1 out of 5 based on 50 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 1/5.

Part of Complete Care

This chain operates 85 facilities. View all →