• CMS rates this facility 3/5 stars (average)
• Has 105 certified beds with an average of 71.6 residents per day (68% occupancy)
• Last health inspection found 6 deficiencies (inspected Aug 21, 2025)
• Has been fined a total of $25,483 across 1 fine(s)
• Total nursing staff: 3.95 hours per resident per day
• Staff turnover rate: 60.5% (high)
• Part of the Southern Administrative Services chain (35 facilities)
Conway Healthcare and Rehabilitation Center is a 3-star Medicare and Medicaid certified nursing home in Conway, Arkansas with 105 certified beds. It has been operating since 1994. The facility scored at average compared to Arkansas facilities.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure medication error rates are not 5 percent or greater.
Ensure that residents are free from significant medication errors.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Provide and implement an infection prevention and control program.
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Reasonably accommodate the needs and preferences of each resident.
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
PASARR screening for Mental disorders or Intellectual Disabilities
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide safe and appropriate respiratory care for a resident when needed.
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| 4P2T1 OPS HOLDING LP | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Sep 1, 2019 |
| JEJ ASSETS LP | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Jan 1, 2022 |
| PONTHIE, JOHN | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | N/A | Sep 1, 2019 |
| PONTHIE, SHARLOT | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | N/A | Jan 1, 2022 |
| ALEXARK1 LLC | GENERAL PARTNERSHIP INTEREST | Organization | N/A | Jan 1, 2022 |
| JEJ MANAGEMENT, LLC | GENERAL PARTNERSHIP INTEREST | Organization | N/A | Jan 1, 2022 |
| PONTHIE, JOHN | CORPORATE OFFICER | Individual | N/A | Sep 1, 2019 |
| POORE, MELISSA | W-2 MANAGING EMPLOYEE | Individual | N/A | Feb 24, 2022 |
This chain operates 35 facilities. View all →