CMS data snapshot: July 2026
Facility results compared with averages for CMS-certified nursing homes in New Hampshire. Ratings, staffing and turnover measure different parts of care and should be reviewed together.
Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.
A side-by-side view of the two CMS inspection cycles included in the current dataset.
Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.
Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).
Swipe tabs for staffing, quality and ownership.
Crestwood Center is a 4-star Medicare and Medicaid certified nursing home in Milford, New Hampshire with 82 certified beds. It has been operating since 1996. Its overall CMS rating is 4 out of 5.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| HARBORSIDE NEW HAMPSHIRE LIMITED PARTNERSHIP | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | May 1, 2019 |
| FC-GEN OPERATIONS INVESTMENT LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | May 1, 2019 |
| GEN OPERATIONS I LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | May 1, 2019 |
| GEN OPERATIONS II LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | May 1, 2019 |
| GENESIS HEALTHCARE INC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | May 1, 2019 |
| GENESIS HEALTHCARE LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | May 1, 2019 |
| GENESIS HOLDINGS LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | May 1, 2019 |
| HARBORSIDE HEALTHCARE LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | May 1, 2019 |
| HARBORSIDE TOLEDO BUSINESS LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | May 1, 2019 |
| SUN HEALTHCARE GROUP INC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | May 1, 2019 |
| SUNBRIDGE HEALTHCARE LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | May 1, 2019 |
| WHITMAN, ARNOLD | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | N/A | May 1, 2019 |
| BERG, MICHAEL | CORPORATE OFFICER | Individual | N/A | May 1, 2019 |
| BRIDGEFORD, LAURA | CORPORATE OFFICER | Individual | N/A | Jun 1, 2024 |
| MENDELSON, AVI | CORPORATE OFFICER | Individual | N/A | Jun 1, 2024 |
| BENSON, HANNAH | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Mar 1, 2024 |
| MORRIS, DIANE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 23, 2023 |
| OJUTALAYO, AYOBAMI | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Mar 1, 2024 |
| BENSON, HANNAH | ADP OF THE SNF | Individual | N/A | Mar 18, 2025 |
| MORRIS, DIANE | ADP OF THE SNF | Individual | N/A | Dec 27, 2023 |
| OJUTALAYO, AYOBAMI | ADP OF THE SNF | Individual | N/A | Mar 18, 2025 |
Compare CMS ratings and recorded fines for Crestwood Center and nearby alternatives.
Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.
This chain operates 185 facilities. View all →