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HomeNew HampshireCrestwood Center

Crestwood Center

40 Crosby Street, Milford, NH 030556036737061WebsiteGoogle Maps
4.3on Google(60 reviews)
4/5Above Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
3/5
Staffing
3/5
Quality
5/5
Beds
82
certified
1 fine(s) totaling $15,646

How Crestwood Center Compares in New Hampshire

Facility results compared with averages for CMS-certified nursing homes in New Hampshire. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
4/5
NH average
3.0/5
Above state average
Health inspection rating
3/5
NH average
2.8/5
Close to state average
Staffing rating
3/5
NH average
3.3/5
Below state average
Nursing hours per resident
3.37 hrs/day
NH average
3.91 hrs/day
Below state average
RN hours per resident
0.81 hrs/day
NH average
0.78 hrs/day
Close to state average
Staff turnover
43.1%
NH average
44.1%
Close to state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 4/5 overall CMS rating is above the New Hampshire average of 3.0/5.
Reported nursing time is 3.37 hours per resident per day, below the state average of 3.91.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
4
deficiency citations
Inspected Dec 4, 2024
Most recent cycle
3
deficiency citations
Inspected Dec 18, 2025
The most recent cycle recorded 1 fewer deficiency citation than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$12,419/mo
New Hampshire median
Private Room
$13,718/mo
New Hampshire median
Hillsborough County 65+
68,925
16.3% of county
County Population
422,733
Hillsborough County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Crestwood Center is a 4-star Medicare and Medicaid certified nursing home in Milford, New Hampshire with 82 certified beds. It has been operating since 1996. Its overall CMS rating is 4 out of 5.

Beds
82
Avg Residents/Day
63.9
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Apr 1, 1996
Sprinklers
Yes
Council
Resident
County
Hillsborough
Last Inspection
Dec 18, 2025
Deficiencies (Cycle 1)
3
Weighted Score
15.0
Infection Citations
0

Deficiency Citations (13)

F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Dec 18, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Dec 18, 2025Corrected: NoCycle: 1
F0838Minimal Harm

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Survey: Dec 18, 2025Corrected: NoCycle: 1
F0880Immediate Jeopardy

Provide and implement an infection prevention and control program.

Survey: Jun 26, 2024Corrected: NoCycle: 3
F0725Potential for Harm

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Survey: Jan 30, 2024Corrected: NoCycle: 3
F0801Potential for Harm

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Survey: Jan 30, 2024Corrected: NoCycle: 3
F0561Potential for Harm

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Survey: Jan 30, 2024Corrected: NoCycle: 3
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Jan 30, 2024Corrected: NoCycle: 3
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Jan 30, 2024Corrected: NoCycle: 3
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jan 30, 2024Corrected: NoCycle: 3
F0868Minimal Harm

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

Survey: Jan 30, 2024Corrected: NoCycle: 3
F0582Minimal Harm

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Survey: Jan 30, 2024Corrected: NoCycle: 3
F0679Minimal Harm

Provide activities to meet all resident's needs.

Survey: Jan 30, 2024Corrected: NoCycle: 3
Total Fines
$15,646
Number of Fines
1
Payment Denials
0
Total Penalties
1

Penalty History

FineJun 26, 2024
$15,646

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.88 hrs
National avg: 2.32 hrs
LPN0.67 hrs
National avg: 0.86 hrs
RN0.81 hrs
National avg: 0.69 hrs
Total Nursing3.37 hrs
National avg: 3.86 hrs
Weekend Total2.92 hrs
National avg: 0.00 hrs
Physical Therapist0.07 hrs
National avg: 0.07 hrs
Total Turnover
43.1%
RN Turnover
42.9%
Administrators Left
1

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (21)

NameRoleTypeOwnership %Since
HARBORSIDE NEW HAMPSHIRE LIMITED PARTNERSHIP5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%May 1, 2019
FC-GEN OPERATIONS INVESTMENT LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AMay 1, 2019
GEN OPERATIONS I LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AMay 1, 2019
GEN OPERATIONS II LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AMay 1, 2019
GENESIS HEALTHCARE INC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AMay 1, 2019
GENESIS HEALTHCARE LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AMay 1, 2019
GENESIS HOLDINGS LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AMay 1, 2019
HARBORSIDE HEALTHCARE LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AMay 1, 2019
HARBORSIDE TOLEDO BUSINESS LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AMay 1, 2019
SUN HEALTHCARE GROUP INC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AMay 1, 2019
SUNBRIDGE HEALTHCARE LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AMay 1, 2019
WHITMAN, ARNOLD5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividualN/AMay 1, 2019
BERG, MICHAELCORPORATE OFFICERIndividualN/AMay 1, 2019
BRIDGEFORD, LAURACORPORATE OFFICERIndividualN/AJun 1, 2024
MENDELSON, AVICORPORATE OFFICERIndividualN/AJun 1, 2024
BENSON, HANNAHOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMar 1, 2024
MORRIS, DIANEOPERATIONAL/MANAGERIAL CONTROLIndividualN/ADec 23, 2023
OJUTALAYO, AYOBAMIOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMar 1, 2024
BENSON, HANNAHADP OF THE SNFIndividualN/AMar 18, 2025
MORRIS, DIANEADP OF THE SNFIndividualN/ADec 27, 2023
OJUTALAYO, AYOBAMIADP OF THE SNFIndividualN/AMar 18, 2025

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Crestwood Center and nearby alternatives.

All New Hampshire facilities
Crestwood Center
Milford, NHCurrent facility
CMS
4/5
Health
3/5
Staffing
3/5
Recorded fines: $15,646
The Elms Center
Milford, NH1,584 ft
CMS
2/5
Health
3/5
Staffing
1/5
Recorded fines: $9,770
Courville at Nashua
Nashua, NH11.5 mi
CMS
4/5
Health
3/5
Staffing
2/5
Recorded fines: None
Nashua Post Acute Care
Nashua, NH12.0 mi
CMS
1/5
Health
1/5
Staffing
2/5
Recorded fines: None
Bedford Nursing & Rehabilitation Center
Bedford, NH12.4 mi
CMS
1/5
Health
1/5
Staffing
2/5
Recorded fines: $16,153
Ridgewood Center, Genesis HealthCare
Bedford, NH12.6 mi
CMS
2/5
Health
2/5
Staffing
4/5
Recorded fines: $15,646
Bedford Hills Center
Bedford, NH12.7 mi
CMS
4/5
Health
4/5
Staffing
4/5
Recorded fines: $16,452
FacilityDistanceCMSHealthStaffingRecorded fines
Crestwood Center
Milford, NH · Current facility
—4/53/53/5$15,646
The Elms Center
Milford, NH
1,584 ft2/53/51/5$9,770
Courville at Nashua
Nashua, NH
11.5 mi4/53/52/5None recorded
Nashua Post Acute Care
Nashua, NH
12.0 mi1/51/52/5None recorded
Bedford Nursing & Rehabilitation Center
Bedford, NH
12.4 mi1/51/52/5$16,153
Ridgewood Center, Genesis HealthCare
Bedford, NH
12.6 mi2/52/54/5$15,646
Bedford Hills Center
Bedford, NH
12.7 mi4/54/54/5$16,452

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Crestwood Center?▾
Crestwood Center has an overall CMS rating of 4 out of 5 stars, with a health inspection rating of 3/5, staffing rating of 3/5, and quality measures rating of 5/5. This facility is rated above average.
How much does Crestwood Center cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in New Hampshire is $12,419/month for a semi-private room and $13,718/month for a private room (Genworth/CareScout 2024). Crestwood Center participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Crestwood Center had any health inspection violations?▾
Crestwood Center had 3 deficiency citations in its most recent health inspection (Dec 18, 2025). The current CMS dataset records 1 fine(s) totaling $15,646.
What are the staffing levels at Crestwood Center?▾
Crestwood Center provides 3.37 total nursing staff hours per resident per day, including 0.81 RN hours, 0.67 LPN hours, and 1.88 nurse aide hours. The total staff turnover rate is 43.1%.
How many beds does Crestwood Center have?▾
Crestwood Center has 82 certified beds with an average of 63.9 residents per day, resulting in approximately 78% occupancy. The facility is For profit - Limited Liability company owned and is part of the Genesis Healthcare chain.
Are there other nursing homes near Crestwood Center?▾
Yes. This page lists 6 nearby nursing homes in New Hampshire, including 1 in Milford. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Crestwood Center?▾
On Google Maps, Crestwood Center has a rating of 4.3 out of 5 based on 60 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 4/5.

Part of Genesis Healthcare

This chain operates 185 facilities. View all →