• CMS rates this facility 1/5 stars (below average)
• Has 120 certified beds with an average of 84.7 residents per day (71% occupancy)
• Last health inspection found 6 deficiencies (inspected Jul 3, 2025)
• Has been fined a total of $98,762 across 7 fine(s)
• Total nursing staff: 3.14 hours per resident per day
• Staff turnover rate: 61.8% (high)
• Part of the Consulate Health Care/independence Living Centers/nspire Healthcare/raydiant Health Care chain (42 facilities)
Crown Haven Health and Rehabilitation is a 1-star Medicare and Medicaid certified nursing home in Charlotte, North Carolina with 120 certified beds. It has been operating since 1991. The facility scored below average compared to North Carolina facilities.
Ensure that residents are fully informed and understand their health status, care and treatments.
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Ensure services provided by the nursing facility meet professional standards of quality.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Provide and implement an infection prevention and control program.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Provide safe and appropriate respiratory care for a resident when needed.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Honor the resident's right to organize and participate in resident/family groups in the facility.
Ensure each resident receives an accurate assessment.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Assist a resident in gaining access to vision and hearing services.
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Develop and implement policies and procedures for flu and pneumonia vaccinations.
+ 20 more deficiencies
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| SNF MGR LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | May 1, 2025 |
| CHAIK-OUGHLI, MAHER | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 1, 2025 |
| GHANNAM, WASEEM | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 1, 2025 |
| HOBACK, TIFFANY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 1, 2025 |
| JONES, TEQUILLA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 1, 2025 |
| RAINEY, MARNITA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 1, 2025 |
| SEMONES, BRANDI | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 1, 2025 |
This chain operates 42 facilities. View all →