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HomeNorth CarolinaCrown Haven Health and Rehabilitation

Crown Haven Health and Rehabilitation

620 Tom Hunter Road, Charlotte, NC 282137045985136WebsiteGoogle Maps
3.9on Google(7 reviews)
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
1/5
Staffing
2/5
Quality
5/5
Beds
120
certified
4 fine(s) totaling $71,235

How Crown Haven Health and Rehabilitation Compares in North Carolina

Facility results compared with averages for CMS-certified nursing homes in North Carolina. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
2/5
NC average
2.9/5
Below state average
Health inspection rating
1/5
NC average
2.9/5
Below state average
Staffing rating
2/5
NC average
2.7/5
Below state average
Nursing hours per resident
3.09 hrs/day
NC average
3.82 hrs/day
Below state average
RN hours per resident
0.38 hrs/day
NC average
0.61 hrs/day
Below state average
Staff turnover
56.6%
NC average
49.1%
Higher than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 2/5 overall CMS rating is below the North Carolina average of 2.9/5.
Its 1/5 health inspection rating is below the North Carolina average of 2.9/5.
Reported nursing time is 3.09 hours per resident per day, below the state average of 3.82.
Reported RN time is 0.38 hours per resident per day, below the state average of 0.61.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
32
deficiency citations
Inspected Feb 12, 2024
Most recent cycle
6
deficiency citations
Inspected Jul 3, 2025
The most recent cycle recorded 26 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$8,122/mo
North Carolina median
Private Room
$9,125/mo
North Carolina median
Mecklenburg County 65+
129,089
11.6% of county
County Population
1,115,403
Mecklenburg County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Crown Haven Health and Rehabilitation is a 2-star Medicare and Medicaid certified nursing home in Charlotte, North Carolina with 120 certified beds. It has been operating since 1991. Its overall CMS rating is 2 out of 5.

Beds
120
Avg Residents/Day
91.9
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jun 26, 1991
Sprinklers
Yes
Council
Resident
County
Mecklenburg
Last Inspection
Jul 3, 2025
Deficiencies (Cycle 1)
6
Weighted Score
111.5
Infection Citations
0

Deficiency Citations (44)

F0627Immediate Jeopardy

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

Survey: Jul 3, 2025Corrected: NoCycle: 1
F0552Potential for Harm

Ensure that residents are fully informed and understand their health status, care and treatments.

Survey: Jul 3, 2025Corrected: NoCycle: 1
F0561Potential for Harm

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Survey: Jul 3, 2025Corrected: NoCycle: 1
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Jul 3, 2025Corrected: NoCycle: 1
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Jul 3, 2025Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jul 3, 2025Corrected: NoCycle: 1
F0607Potential for Harm

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: Sep 23, 2024Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Sep 23, 2024Corrected: NoCycle: 2
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Aug 9, 2024Corrected: NoCycle: 2
F0607Potential for Harm

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: Aug 9, 2024Corrected: NoCycle: 2
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Jul 2, 2024Corrected: NoCycle: 2
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Jul 2, 2024Corrected: NoCycle: 2
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Jul 2, 2024Corrected: NoCycle: 2
F0693Potential for Harm

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Survey: Jul 2, 2024Corrected: NoCycle: 2
F0694Potential for Harm

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Survey: Jul 2, 2024Corrected: NoCycle: 2
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Jul 2, 2024Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Jul 2, 2024Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Feb 12, 2024Corrected: NoCycle: 2
F0867Potential for Harm

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Survey: Feb 12, 2024Corrected: NoCycle: 2
F0565Potential for Harm

Honor the resident's right to organize and participate in resident/family groups in the facility.

Survey: Feb 12, 2024Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Feb 12, 2024Corrected: NoCycle: 2
F0803Potential for Harm

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Survey: Feb 12, 2024Corrected: NoCycle: 2
F0809Potential for Harm

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Survey: Feb 12, 2024Corrected: NoCycle: 2
F0883Potential for Harm

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Survey: Feb 12, 2024Corrected: NoCycle: 2
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Feb 12, 2024Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Feb 12, 2024Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Feb 12, 2024Corrected: NoCycle: 2
F0685Potential for Harm

Assist a resident in gaining access to vision and hearing services.

Survey: Feb 12, 2024Corrected: NoCycle: 2
F0688Potential for Harm

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Survey: Feb 12, 2024Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Feb 12, 2024Corrected: NoCycle: 2

+ 14 more deficiencies

Total Fines
$71,235
Number of Fines
4
Payment Denials
1
Total Penalties
5

Penalty History

FineDec 13, 2023
$3,911
FineDec 13, 2023
$3,912
FineDec 13, 2023
$7,446
FineJul 2, 2024
$55,966
Payment DenialJul 2, 2024
20 days denied

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.69 hrs
National avg: 2.32 hrs
LPN1.02 hrs
National avg: 0.86 hrs
RN0.38 hrs
National avg: 0.69 hrs
Total Nursing3.09 hrs
National avg: 3.86 hrs
Weekend Total2.94 hrs
National avg: 0.00 hrs
Physical Therapist0.03 hrs
National avg: 0.07 hrs
Total Turnover
56.6%
RN Turnover
37.5%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (24)

NameRoleTypeOwnership %Since
LOTTENC PARENTCO LLCDIRECT OWNERSHIP INTERESTOrganizationN/AJun 1, 2025
NCOP HOLDCO LLCINDIRECT OWNERSHIP INTERESTOrganizationN/AJun 1, 2025
NU C II IRREVOCABLE TRUSTINDIRECT OWNERSHIP INTERESTOrganizationN/AJun 1, 2025
NU C IRREVOCABLE TRUSTINDIRECT OWNERSHIP INTERESTOrganizationN/AJun 1, 2025
SNF CARE CENTERS LLCINDIRECT OWNERSHIP INTERESTOrganizationN/AJun 1, 2025
STH HOLDCO LLCINDIRECT OWNERSHIP INTERESTOrganizationN/AJun 1, 2025
ZENITH HOLDCO II LLCINDIRECT OWNERSHIP INTERESTOrganizationN/AJun 1, 2025
ZENITH HOLDCO LLCINDIRECT OWNERSHIP INTERESTOrganizationN/AJun 1, 2025
HOBACK, TIFFANYMANAGING CONTROL - GOVERNING BODYIndividualN/AMay 1, 2025
SEMONES, BRANDIMANAGING CONTROL - GOVERNING BODYIndividualN/AMay 1, 2025
SNF MGR LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AMay 1, 2025
CHAIK-OUGHLI, MAHEROPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 1, 2025
GHANNAM, WASEEMOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 1, 2025
HOBACK, TIFFANYOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 1, 2025
JONES, TEQUILLAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 1, 2025
RAINEY, MARNITAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 1, 2025
SEMONES, BRANDIOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 1, 2025
SNF MGR LLCADP OF THE SNFOrganizationN/AApr 14, 2025
CHAIK-OUGHLI, MAHERADP OF THE SNFIndividualN/AMay 1, 2025
GHANNAM, WASEEMADP OF THE SNFIndividualN/AMay 1, 2025
HOBACK, TIFFANYADP OF THE SNFIndividualN/AMay 1, 2025
JONES, TEQUILLAADP OF THE SNFIndividualN/AMay 1, 2025
RAINEY, MARNITAADP OF THE SNFIndividualN/AMay 1, 2025
SEMONES, BRANDIADP OF THE SNFIndividualN/AMay 1, 2025

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Crown Haven Health and Rehabilitation and nearby alternatives.

All North Carolina facilities
Crown Haven Health and Rehabilitation
Charlotte, NCCurrent facility
CMS
2/5
Health
1/5
Staffing
2/5
Recorded fines: $71,235
Rockwell Park Rehabilitation and Healthcare Center
Charlotte, NC1.4 mi
CMS
N/A
Health
N/A
Staffing
N/A
Recorded fines: $338,513
Shamrock Nursing Center
Charlotte, NC2.8 mi
CMS
1/5
Health
1/5
Staffing
2/5
Recorded fines: $144,199
University Place Nursing and Rehabilitation Center
Charlotte, NC3.0 mi
CMS
1/5
Health
2/5
Staffing
2/5
Recorded fines: $276,401
Asbury Health and Rehabilitation Center
Charlotte, NC3.2 mi
CMS
2/5
Health
2/5
Staffing
3/5
Recorded fines: $47,996
Peak Resources - Charlotte
Charlotte, NC4.4 mi
CMS
3/5
Health
3/5
Staffing
2/5
Recorded fines: $14,069
Wilora Lake Healthcare
Charlotte, NC5.0 miAbuse flag
CMS
2/5
Health
2/5
Staffing
1/5
Recorded fines: None
FacilityDistanceCMSHealthStaffingRecorded fines
Crown Haven Health and Rehabilitation
Charlotte, NC · Current facility
—2/51/52/5$71,235
Rockwell Park Rehabilitation and Healthcare Center
Charlotte, NC
1.4 miN/AN/AN/A$338,513
Shamrock Nursing Center
Charlotte, NC
2.8 mi1/51/52/5$144,199
University Place Nursing and Rehabilitation Center
Charlotte, NC
3.0 mi1/52/52/5$276,401
Asbury Health and Rehabilitation Center
Charlotte, NC
3.2 mi2/52/53/5$47,996
Peak Resources - Charlotte
Charlotte, NC
4.4 mi3/53/52/5$14,069
Wilora Lake Healthcare
Charlotte, NC
5.0 mi2/52/51/5None recorded

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Crown Haven Health and Rehabilitation?▾
Crown Haven Health and Rehabilitation has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 1/5, staffing rating of 2/5, and quality measures rating of 5/5. This facility is rated below average.
How much does Crown Haven Health and Rehabilitation cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in North Carolina is $8,122/month for a semi-private room and $9,125/month for a private room (Genworth/CareScout 2024). Crown Haven Health and Rehabilitation participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Crown Haven Health and Rehabilitation had any health inspection violations?▾
Crown Haven Health and Rehabilitation had 6 deficiency citations in its most recent health inspection (Jul 3, 2025). The current CMS dataset records 4 fine(s) totaling $71,235.
What are the staffing levels at Crown Haven Health and Rehabilitation?▾
Crown Haven Health and Rehabilitation provides 3.09 total nursing staff hours per resident per day, including 0.38 RN hours, 1.02 LPN hours, and 1.69 nurse aide hours. The total staff turnover rate is 56.6%.
How many beds does Crown Haven Health and Rehabilitation have?▾
Crown Haven Health and Rehabilitation has 120 certified beds with an average of 91.9 residents per day, resulting in approximately 77% occupancy. The facility is For profit - Limited Liability company owned and is part of the Avardis Health chain.
Are there other nursing homes near Crown Haven Health and Rehabilitation?▾
Yes. This page lists 6 nearby nursing homes in North Carolina, including 6 in Charlotte. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Crown Haven Health and Rehabilitation?▾
On Google Maps, Crown Haven Health and Rehabilitation has a rating of 3.9 out of 5 based on 7 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 2/5.

Part of Avardis Health

This chain operates 38 facilities. View all →