• CMS rates this facility 3/5 stars (average)
• Has 131 certified beds with an average of 123.5 residents per day (94% occupancy)
• Last health inspection found 7 deficiencies (inspected Aug 22, 2024)
• Has been fined a total of $165,187 across 1 fine(s)
• Total nursing staff: 4.28 hours per resident per day
• Staff turnover rate: 55.5% (high)
• Part of the Shafiq Malik chain (8 facilities)
Crystal Oaks is a 3-star Medicare and Medicaid certified nursing home in Festus, Missouri with 131 certified beds. It has been operating since 1989. The facility scored at average compared to Missouri facilities.
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Ensure residents have reasonable access to and privacy in their use of communication methods.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide activities to meet all resident's needs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Ensure that residents are free from significant medication errors.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Dispose of garbage and refuse properly.
Post nurse staffing information every day.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| LEWIS, CLARISSA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 1, 2024 |
| MALIK, OMER | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 1, 2022 |
| MALIK, SHAFIQ | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 1, 2022 |
| NASH, MICHAEL | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 1, 2022 |
This chain operates 8 facilities. View all →