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HomeVirginiaFriendship Health and Rehab Center - South

Friendship Health and Rehab Center - South

5647 Starkey Road, Roanoke, VA 240185407778300WebsiteGoogle Maps
3.2on Google(44 reviews)
3/5Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
3/5
Staffing
4/5
Quality
4/5
Beds
120
certified
Last health inspection was more than 2 years ago.
1 fine(s) totaling $8,281

How Friendship Health and Rehab Center - South Compares in Virginia

Facility results compared with averages for CMS-certified nursing homes in Virginia. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
3/5
VA average
3.0/5
Close to state average
Health inspection rating
3/5
VA average
2.8/5
Close to state average
Staffing rating
4/5
VA average
2.4/5
Above state average
Nursing hours per resident
4.24 hrs/day
VA average
3.77 hrs/day
Above state average
RN hours per resident
0.57 hrs/day
VA average
0.69 hrs/day
Below state average
Staff turnover
48.4%
VA average
48.1%
Close to state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Reported nursing time is 4.24 hours per resident per day, above the state average of 3.77.
Reported RN time is 0.57 hours per resident per day, below the state average of 0.69.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
6
deficiency citations
Inspected Oct 13, 2022
Most recent cycle
11
deficiency citations
Inspected Apr 25, 2024
The most recent cycle recorded 5 more deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$8,517/mo
Virginia median
Private Room
$9,277/mo
Virginia median
Roanoke County 65+
20,967
21.7% of county
County Population
96,653
Roanoke County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Friendship Health and Rehab Center - South is a 3-star Medicare and Medicaid certified nursing home in Roanoke, Virginia with 120 certified beds. It has been operating since 2016. Its overall CMS rating is 3 out of 5.

Beds
120
Avg Residents/Day
112.4
Ownership
Non profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
May 16, 2016
Sprinklers
Yes
Council
Resident
County
Roanoke
Last Inspection
Apr 25, 2024
Deficiencies (Cycle 1)
11
Weighted Score
47.0
Infection Citations
0

Deficiency Citations (19)

F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Apr 25, 2024Corrected: NoCycle: 1
F0554Potential for Harm

Allow residents to self-administer drugs if determined clinically appropriate.

Survey: Apr 25, 2024Corrected: NoCycle: 1
F0636Potential for Harm

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Survey: Apr 25, 2024Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Apr 25, 2024Corrected: NoCycle: 1
F0757Potential for Harm

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Survey: Apr 25, 2024Corrected: NoCycle: 1
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: Apr 25, 2024Corrected: NoCycle: 1
F0760Potential for Harm

Ensure that residents are free from significant medication errors.

Survey: Apr 25, 2024Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Apr 25, 2024Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Apr 25, 2024Corrected: NoCycle: 1
F0883Potential for Harm

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Survey: Apr 25, 2024Corrected: NoCycle: 1
F0887Potential for Harm

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Survey: Apr 25, 2024Corrected: NoCycle: 1
F0761Immediate Jeopardy

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Jun 18, 2025Corrected: NoCycle: 2
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Jun 18, 2025Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Oct 13, 2022Corrected: NoCycle: 2
F0756Potential for Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: Oct 13, 2022Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Oct 13, 2022Corrected: NoCycle: 2
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Apr 25, 2024Corrected: NoCycle: 3
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Dec 5, 2019Corrected: NoCycle: 3
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Dec 5, 2019Corrected: NoCycle: 3
Total Fines
$8,281
Number of Fines
1
Payment Denials
0
Total Penalties
1

Penalty History

FineJun 18, 2025
$8,281

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.31 hrs
National avg: 2.32 hrs
LPN1.37 hrs
National avg: 0.86 hrs
RN0.57 hrs
National avg: 0.69 hrs
Total Nursing4.24 hrs
National avg: 3.86 hrs
Weekend Total3.56 hrs
National avg: 0.00 hrs
Physical Therapist0.09 hrs
National avg: 0.07 hrs
Total Turnover
48.4%
RN Turnover
40.0%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
Non profit - Corporation
Recent Change
No

Owners & Managers (14)

NameRoleTypeOwnership %Since
FRIENDSHIP FOUNDATION INC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Mar 15, 2012
EVANS, BRANDONW-2 MANAGING EMPLOYEEIndividualN/ASep 24, 2018
BISHOP, NATHANIELCORPORATE DIRECTORIndividualN/AJul 1, 2021
COMBS, GLENCORPORATE DIRECTORIndividualN/AMar 15, 2012
FEINOUR, EDWINCORPORATE DIRECTORIndividualN/AMar 15, 2012
GROVE, LUCIANCORPORATE DIRECTORIndividualN/AMar 15, 2012
JOHNSON, CYNDACORPORATE DIRECTORIndividualN/AMar 15, 2012
LAWSON, ROBERTCORPORATE DIRECTORIndividualN/AMar 15, 2012
OELSCHLAGER, KATHRYNCORPORATE DIRECTORIndividualN/AMar 15, 2012
SANDEL, ROBERTCORPORATE DIRECTORIndividualN/AMar 15, 2012
WILLIAMSON, JOHNCORPORATE DIRECTORIndividualN/AJul 1, 2021
HOFF, JOSEPHCORPORATE OFFICERIndividualN/AJul 18, 2017
MITCHELL, CYNTHIACORPORATE OFFICERIndividualN/AApr 6, 2016
SHANNON, CHARLESCORPORATE OFFICERIndividualN/AMar 15, 2012

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Friendship Health and Rehab Center - South and nearby alternatives.

All Virginia facilities
Friendship Health and Rehab Center - South
Roanoke, VACurrent facility
CMS
3/5
Health
3/5
Staffing
4/5
Recorded fines: $8,281
Pheasant Ridge Nursing and Rehabilitation
Roanoke, VA1.9 mi
CMS
2/5
Health
2/5
Staffing
2/5
Recorded fines: None
South Roanoke Nursing and Rehabilitation
Roanoke, VA2.2 mi
CMS
3/5
Health
2/5
Staffing
3/5
Recorded fines: None
Raleigh Court Health and Rehabilitation Center
Roanoke, VA4.0 mi
CMS
4/5
Health
3/5
Staffing
2/5
Recorded fines: None
Brandon Oaks Nursing and Rehabilitation Center
Roanoke, VA4.2 mi
CMS
5/5
Health
4/5
Staffing
5/5
Recorded fines: None
Old Southwest Health and Rehabilitation
Roanoke, VA4.4 mi
CMS
1/5
Health
1/5
Staffing
2/5
Recorded fines: $143,823
Salem Health & Rehabilitation
Salem, VA5.2 mi
CMS
1/5
Health
2/5
Staffing
1/5
Recorded fines: None
FacilityDistanceCMSHealthStaffingRecorded fines
Friendship Health and Rehab Center - South
Roanoke, VA · Current facility
—3/53/54/5$8,281
Pheasant Ridge Nursing and Rehabilitation
Roanoke, VA
1.9 mi2/52/52/5None recorded
South Roanoke Nursing and Rehabilitation
Roanoke, VA
2.2 mi3/52/53/5None recorded
Raleigh Court Health and Rehabilitation Center
Roanoke, VA
4.0 mi4/53/52/5None recorded
Brandon Oaks Nursing and Rehabilitation Center
Roanoke, VA
4.2 mi5/54/55/5None recorded
Old Southwest Health and Rehabilitation
Roanoke, VA
4.4 mi1/51/52/5$143,823
Salem Health & Rehabilitation
Salem, VA
5.2 mi1/52/51/5None recorded

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Friendship Health and Rehab Center - South?▾
Friendship Health and Rehab Center - South has an overall CMS rating of 3 out of 5 stars, with a health inspection rating of 3/5, staffing rating of 4/5, and quality measures rating of 4/5. This facility is rated average.
How much does Friendship Health and Rehab Center - South cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Virginia is $8,517/month for a semi-private room and $9,277/month for a private room (Genworth/CareScout 2024). Friendship Health and Rehab Center - South participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Friendship Health and Rehab Center - South had any health inspection violations?▾
Friendship Health and Rehab Center - South had 11 deficiency citations in its most recent health inspection (Apr 25, 2024). The current CMS dataset records 1 fine(s) totaling $8,281.
What are the staffing levels at Friendship Health and Rehab Center - South?▾
Friendship Health and Rehab Center - South provides 4.24 total nursing staff hours per resident per day, including 0.57 RN hours, 1.37 LPN hours, and 2.31 nurse aide hours. The total staff turnover rate is 48.4%.
How many beds does Friendship Health and Rehab Center - South have?▾
Friendship Health and Rehab Center - South has 120 certified beds with an average of 112.4 residents per day, resulting in approximately 94% occupancy. The facility is Non profit - Corporation owned.
Are there other nursing homes near Friendship Health and Rehab Center - South?▾
Yes. This page lists 6 nearby nursing homes in Virginia, including 5 in Roanoke. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Friendship Health and Rehab Center - South?▾
On Google Maps, Friendship Health and Rehab Center - South has a rating of 3.2 out of 5 based on 44 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 3/5.