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HomeVirginiaPheasant Ridge Nursing and Rehabilitation

Pheasant Ridge Nursing and Rehabilitation

4355 Pheasant Ridge Road, Roanoke, VA 240145407258210WebsiteGoogle Maps
3.7on Google(89 reviews)
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
2/5
Staffing
2/5
Quality
4/5
Beds
101
certified
Last health inspection was more than 2 years ago.

How Pheasant Ridge Nursing and Rehabilitation Compares in Virginia

Facility results compared with averages for CMS-certified nursing homes in Virginia. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
2/5
VA average
3.0/5
Below state average
Health inspection rating
2/5
VA average
2.8/5
Below state average
Staffing rating
2/5
VA average
2.4/5
Below state average
Nursing hours per resident
3.27 hrs/day
VA average
3.77 hrs/day
Below state average
RN hours per resident
0.64 hrs/day
VA average
0.69 hrs/day
Close to state average
Staff turnover
53.8%
VA average
48.1%
Higher than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 2/5 overall CMS rating is below the Virginia average of 3.0/5.
Its 2/5 health inspection rating is below the Virginia average of 2.8/5.
Reported nursing time is 3.27 hours per resident per day, below the state average of 3.77.
Staff turnover is 53.8%, higher than the Virginia average of 48.1%.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
14
deficiency citations
Inspected Aug 3, 2022
Most recent cycle
17
deficiency citations
Inspected Jan 19, 2024
The most recent cycle recorded 3 more deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$8,517/mo
Virginia median
Private Room
$9,277/mo
Virginia median

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Pheasant Ridge Nursing and Rehabilitation is a 2-star Medicare and Medicaid certified nursing home in Roanoke, Virginia with 101 certified beds. It has been operating since 1998. Its overall CMS rating is 2 out of 5.

Beds
101
Avg Residents/Day
88
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jan 1, 1998
Sprinklers
Yes
Council
Resident
County
Roanoke City
Last Inspection
Jan 19, 2024
Deficiencies (Cycle 1)
17
Weighted Score
140.8
Infection Citations
0

Deficiency Citations (32)

F0658Actual Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: May 7, 2026Corrected: NoCycle: 1
F0692Actual Harm

Provide enough food/fluids to maintain a resident's health.

Survey: May 7, 2026Corrected: NoCycle: 1
F0697Actual Harm

Provide safe, appropriate pain management for a resident who requires such services.

Survey: May 7, 2026Corrected: NoCycle: 1
F0776Actual Harm

Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.

Survey: May 7, 2026Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: May 7, 2026Corrected: NoCycle: 1
F0773Potential for Harm

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

Survey: May 7, 2026Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: May 7, 2026Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Jan 19, 2024Corrected: NoCycle: 1
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Jan 19, 2024Corrected: NoCycle: 1
F0558Potential for Harm

Reasonably accommodate the needs and preferences of each resident.

Survey: Jan 19, 2024Corrected: NoCycle: 1
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Jan 19, 2024Corrected: NoCycle: 1
F0661Potential for Harm

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

Survey: Jan 19, 2024Corrected: NoCycle: 1
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Jan 19, 2024Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Jan 19, 2024Corrected: NoCycle: 1
F0756Potential for Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: Jan 19, 2024Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Jan 19, 2024Corrected: NoCycle: 1
F0732Minimal Harm

Post nurse staffing information every day.

Survey: Jan 19, 2024Corrected: NoCycle: 1
F0684Immediate Jeopardy

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Nov 21, 2024Corrected: NoCycle: 2
F0711Potential for Harm

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

Survey: Nov 21, 2024Corrected: NoCycle: 2
F0573Potential for Harm

Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

Survey: Nov 21, 2024Corrected: NoCycle: 2
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Nov 21, 2024Corrected: NoCycle: 2
F0635Potential for Harm

Provide doctor's orders for the resident's immediate care at the time the resident was admitted.

Survey: Nov 21, 2024Corrected: NoCycle: 2
F0655Potential for Harm

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Survey: Nov 21, 2024Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Nov 21, 2024Corrected: NoCycle: 2
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Nov 21, 2024Corrected: NoCycle: 2
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Nov 21, 2024Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Nov 21, 2024Corrected: NoCycle: 2
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Aug 3, 2022Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Aug 3, 2022Corrected: NoCycle: 2
F0757Potential for Harm

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Survey: Aug 3, 2022Corrected: NoCycle: 2

+ 2 more deficiencies

Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.69 hrs
National avg: 2.32 hrs
LPN0.94 hrs
National avg: 0.86 hrs
RN0.64 hrs
National avg: 0.69 hrs
Total Nursing3.27 hrs
National avg: 3.86 hrs
Weekend Total2.86 hrs
National avg: 0.00 hrs
Physical Therapist0.05 hrs
National avg: 0.07 hrs
Total Turnover
53.8%
RN Turnover
53.3%
Administrators Left
3

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (19)

NameRoleTypeOwnership %Since
SW ROANOKE PARENTCO LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%May 1, 2025
MILL MOUNTAIN HOLDCO LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AMay 1, 2025
VAOP HOLDCO LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AMay 1, 2025
CLARK, ALYSSAMANAGING CONTROL - GOVERNING BODYIndividualN/AMay 1, 2025
HOBACK, TIFFANYMANAGING CONTROL - GOVERNING BODYIndividualN/AMay 1, 2025
SNF MGR LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AMay 1, 2025
BRANDT, KARENOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 5, 2025
CLARK, ALYSSAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 1, 2025
FORREN, HOLLYOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 1, 2025
HOBACK, TIFFANYOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 1, 2025
JONES, TEQUILLAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 1, 2025
TOMPKINS, PAULOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 1, 2025
SNF MGR LLCADP OF THE SNFOrganizationN/AApr 17, 2025
BRANDT, KARENADP OF THE SNFIndividualN/AJul 5, 2025
CLARK, ALYSSAADP OF THE SNFIndividualN/AMay 1, 2025
FORREN, HOLLYADP OF THE SNFIndividualN/AMay 1, 2025
HOBACK, TIFFANYADP OF THE SNFIndividualN/AMay 1, 2025
JONES, TEQUILLAADP OF THE SNFIndividualN/AMay 1, 2025
TOMPKINS, PAULADP OF THE SNFIndividualN/AMay 1, 2025

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Pheasant Ridge Nursing and Rehabilitation and nearby alternatives.

All Virginia facilities
Pheasant Ridge Nursing and Rehabilitation
Roanoke, VACurrent facility
CMS
2/5
Health
2/5
Staffing
2/5
Recorded fines: None
South Roanoke Nursing and Rehabilitation
Roanoke, VA4,752 ft
CMS
3/5
Health
2/5
Staffing
3/5
Recorded fines: None
Friendship Health and Rehab Center - South
Roanoke, VA1.9 mi
CMS
3/5
Health
3/5
Staffing
4/5
Recorded fines: $8,281
Old Southwest Health and Rehabilitation
Roanoke, VA2.7 mi
CMS
1/5
Health
1/5
Staffing
2/5
Recorded fines: $143,823
Raleigh Court Health and Rehabilitation Center
Roanoke, VA2.9 mi
CMS
4/5
Health
3/5
Staffing
2/5
Recorded fines: None
Brandon Oaks Nursing and Rehabilitation Center
Roanoke, VA4.0 mi
CMS
5/5
Health
4/5
Staffing
5/5
Recorded fines: None
Our Lady of the Valley
Roanoke, VA4.0 mi
CMS
4/5
Health
4/5
Staffing
3/5
Recorded fines: None
FacilityDistanceCMSHealthStaffingRecorded fines
Pheasant Ridge Nursing and Rehabilitation
Roanoke, VA · Current facility
—2/52/52/5None recorded
South Roanoke Nursing and Rehabilitation
Roanoke, VA
4,752 ft3/52/53/5None recorded
Friendship Health and Rehab Center - South
Roanoke, VA
1.9 mi3/53/54/5$8,281
Old Southwest Health and Rehabilitation
Roanoke, VA
2.7 mi1/51/52/5$143,823
Raleigh Court Health and Rehabilitation Center
Roanoke, VA
2.9 mi4/53/52/5None recorded
Brandon Oaks Nursing and Rehabilitation Center
Roanoke, VA
4.0 mi5/54/55/5None recorded
Our Lady of the Valley
Roanoke, VA
4.0 mi4/54/53/5None recorded

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Pheasant Ridge Nursing and Rehabilitation?▾
Pheasant Ridge Nursing and Rehabilitation has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 2/5, and quality measures rating of 4/5. This facility is rated below average.
How much does Pheasant Ridge Nursing and Rehabilitation cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Virginia is $8,517/month for a semi-private room and $9,277/month for a private room (Genworth/CareScout 2024). Pheasant Ridge Nursing and Rehabilitation participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Pheasant Ridge Nursing and Rehabilitation had any health inspection violations?▾
Pheasant Ridge Nursing and Rehabilitation had 17 deficiency citations in its most recent health inspection (Jan 19, 2024). The current CMS dataset records no fines for this facility.
What are the staffing levels at Pheasant Ridge Nursing and Rehabilitation?▾
Pheasant Ridge Nursing and Rehabilitation provides 3.27 total nursing staff hours per resident per day, including 0.64 RN hours, 0.94 LPN hours, and 1.69 nurse aide hours. The total staff turnover rate is 53.8%.
How many beds does Pheasant Ridge Nursing and Rehabilitation have?▾
Pheasant Ridge Nursing and Rehabilitation has 101 certified beds with an average of 88 residents per day, resulting in approximately 87% occupancy. The facility is For profit - Corporation owned and is part of the Avardis Health chain.
Are there other nursing homes near Pheasant Ridge Nursing and Rehabilitation?▾
Yes. This page lists 6 nearby nursing homes in Virginia, including 6 in Roanoke. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Pheasant Ridge Nursing and Rehabilitation?▾
On Google Maps, Pheasant Ridge Nursing and Rehabilitation has a rating of 3.7 out of 5 based on 89 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 2/5.

Part of Avardis Health

This chain operates 38 facilities. View all →