• CMS rates this facility 5/5 stars (above average)
• Has 70 certified beds with an average of 60.7 residents per day (87% occupancy)
• Last health inspection found 17 deficiencies (inspected Jun 16, 2025)
• No fines on record
• Total nursing staff: 5.41 hours per resident per day
• Staff turnover rate: 39.0%
• Part of the Life Care Centers of America chain (194 facilities)
Garden Terrace Healthcare Center of Federal Way is a 5-star Medicare certified nursing home in Federal Way, Washington with 70 certified beds. It has been operating since 2003. The facility scored above average compared to Washington facilities.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Respond appropriately to all alleged violations.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide activities to meet all resident's needs.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide or get specialized rehabilitative services as required for a resident.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide safe, appropriate pain management for a resident who requires such services.
Provide and implement an infection prevention and control program.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Ensure each resident receives an accurate assessment.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide enough food/fluids to maintain a resident's health.
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Provide safe and appropriate respiratory care for a resident when needed.
Provide safe, appropriate pain management for a resident who requires such services.
+ 16 more deficiencies
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| FLETCHER, TODD | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Individual | 25% | Jan 1, 2007 |
| PRESTON, FORREST | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Individual | 74% | Apr 7, 1998 |
| DEVELOPERS INVESTMENT COMPANY INC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Oct 20, 2006 |
| FEDERAL WAY MEDICAL INVESTORS, LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Oct 1, 2003 |
| LIFE CARE CENTERS OF AMERICA, INC. | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jul 28, 2003 |
| BUTNER, NANCY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Sep 16, 2018 |
| FLETCHER, TODD | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 13, 2024 |
| GILBERT, DENNIS | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Feb 10, 2025 |
| PACIO, GLENN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 1, 2011 |
| PRESTON, AUBREY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 13, 2014 |
| VIOLA, EDDIE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Apr 21, 2025 |
| ZIEGLER, JAMES | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 13, 2024 |
| CROSS, CINDY | CORPORATE OFFICER | Individual | N/A | Jul 28, 2003 |
| HENRY, TERRY | CORPORATE OFFICER | Individual | N/A | Jul 28, 2003 |
| LAY, LISA | CORPORATE OFFICER | Individual | N/A | Feb 9, 2018 |
| SWANKER, RICHARD | CORPORATE OFFICER | Individual | N/A | Apr 1, 2011 |
| THURMOND, JOAN | CORPORATE OFFICER | Individual | N/A | Jul 28, 2003 |
This chain operates 194 facilities. View all →