• CMS rates this facility 2/5 stars (below average)
• Has 128 certified beds with an average of 116.9 residents per day (91% occupancy)
• Last health inspection found 13 deficiencies (inspected Jul 9, 2024)
• No fines on record
• Total nursing staff: 3.12 hours per resident per day
• Staff turnover rate: 33.3%
Harbor Village North Health and Rehabilitation Cen is a 2-star Medicare and Medicaid certified nursing home in New London, Connecticut with 128 certified beds. It has been operating since 1971. The facility scored below average compared to Connecticut facilities.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Keep residents' personal and medical records private and confidential.
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Ensure medication error rates are not 5 percent or greater.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Provide and implement an infection prevention and control program.
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Respond appropriately to all alleged violations.
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide safe and appropriate respiratory care for a resident when needed.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
+ 9 more deficiencies
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| WACHUSETT VENTURES LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Mar 1, 2016 |
| ANTICO, JOAN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 12, 2024 |
| BAUDE, COLLIN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 6, 2025 |
| CABOT, MELISSA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Sep 23, 2024 |
| DENNEHY, RAYMOND | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Mar 1, 2016 |
| ELLIS, SHARON | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Feb 7, 2019 |
| GRAY, KIMBERLY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 23, 2019 |
| JOHNSON, BROOKE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Aug 28, 2023 |
| LOPATOSKY, JOSEPH | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Feb 28, 2017 |
| MARSH, CAITLYN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Mar 10, 2025 |
| MURPHY, MARSHA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 27, 2025 |
| OZCAKAR, BULENT | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2025 |
| SPENCER, DANIEL | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 23, 2024 |
| VERA, STEVEN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Mar 1, 2016 |