Haven of Douglas

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Keep residents' personal and medical records private and confidential.

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Ensure services provided by the nursing facility meet professional standards of quality.

Provide activities to meet all resident's needs.

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Provide or get specialized rehabilitative services as required for a resident.

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Ensure that residents are fully informed and understand their health status, care and treatments.

Provide safe and appropriate respiratory care for a resident when needed.

Protect a residents' right to refuse some types of non-requested transfers within the nursing home.

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Post nurse staffing information every day.