• CMS rates this facility 4/5 stars (above average)
• Has 39 certified beds with an average of 36.3 residents per day (93% occupancy)
• Last health inspection found 7 deficiencies (inspected Feb 21, 2025)
• No fines on record
• Total nursing staff: 3.10 hours per resident per day
• Staff turnover rate: 52.8% (high)
• Part of the Atrium Centers chain (26 facilities)
Heritage Nursing and Rehabilitation Community is a 4-star Medicare and Medicaid certified nursing home in Zeeland, Michigan with 39 certified beds. It has been operating since 1992. The facility scored above average compared to Michigan facilities.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Reasonably accommodate the needs and preferences of each resident.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| ATRIUM CENTERS, INC. | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Oct 1, 2007 |
| BAILEY, ESSEL | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 74% | Dec 27, 2012 |
| FINNEY, DONALD | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 25% | Aug 22, 2012 |
| LOCKHART, DENNIS | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | N/A | Jan 1, 2010 |
| ATRIUM CENTERS MANAGEMENT LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Oct 1, 2007 |
| ALBRIGHT ROSS, SUSAN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 2, 2018 |
| GROSS, DEBORAH | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 12, 2016 |
| BAILEY, ESSEL | CORPORATE DIRECTOR | Individual | N/A | Oct 1, 2007 |
| FINNEY, DONALD | CORPORATE DIRECTOR | Individual | N/A | Aug 22, 2012 |
| ALBRIGHT ROSS, SUSAN | CORPORATE OFFICER | Individual | N/A | Jan 2, 2018 |
| FERKANY, JAMES | CORPORATE OFFICER | Individual | N/A | Aug 1, 2018 |
This chain operates 26 facilities. View all →