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HomeMichiganHeritage Nursing and Rehabilitation Community

Heritage Nursing and Rehabilitation Community

320 East Central Avenue, Zeeland, MI 494646167729191WebsiteGoogle Maps
4.3on Google(58 reviews)
4/5Above Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
4/5
Staffing
4/5
Quality
4/5
Beds
39
certified

How Heritage Nursing and Rehabilitation Community Compares in Michigan

Facility results compared with averages for CMS-certified nursing homes in Michigan. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
4/5
MI average
3.1/5
Above state average
Health inspection rating
4/5
MI average
2.8/5
Above state average
Staffing rating
4/5
MI average
3.6/5
Above state average
Nursing hours per resident
3.38 hrs/day
MI average
3.99 hrs/day
Below state average
RN hours per resident
0.62 hrs/day
MI average
0.78 hrs/day
Below state average
Staff turnover
43.8%
MI average
44.1%
Close to state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 4/5 overall CMS rating is above the Michigan average of 3.1/5.
Its 4/5 health inspection rating is above the Michigan average of 2.8/5.
Reported nursing time is 3.38 hours per resident per day, below the state average of 3.99.
Reported RN time is 0.62 hours per resident per day, below the state average of 0.78.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
8
deficiency citations
Inspected Feb 21, 2025
Most recent cycle
3
deficiency citations
Inspected Mar 17, 2026
The most recent cycle recorded 5 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$9,429/mo
Michigan median
Private Room
$10,372/mo
Michigan median
Ottawa County 65+
46,646
15.7% of county
County Population
296,183
Ottawa County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Heritage Nursing and Rehabilitation Community is a 4-star Medicare and Medicaid certified nursing home in Zeeland, Michigan with 39 certified beds. It has been operating since 1992. Its overall CMS rating is 4 out of 5.

Beds
39
Avg Residents/Day
34.9
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
May 15, 1992
Sprinklers
Yes
Council
Both
County
Ottawa
Last Inspection
Mar 17, 2026
Deficiencies (Cycle 1)
3
Weighted Score
33.0
Infection Citations
0

Deficiency Citations (16)

F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Mar 17, 2026Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Mar 17, 2026Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Mar 17, 2026Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Feb 21, 2025Corrected: NoCycle: 2
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Feb 21, 2025Corrected: NoCycle: 2
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Feb 21, 2025Corrected: NoCycle: 2
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Feb 21, 2025Corrected: NoCycle: 2
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: Feb 21, 2025Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Feb 21, 2025Corrected: NoCycle: 2
F0847Potential for Harm

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

Survey: Feb 21, 2025Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Apr 4, 2024Corrected: NoCycle: 3
F0558Potential for Harm

Reasonably accommodate the needs and preferences of each resident.

Survey: Apr 4, 2024Corrected: NoCycle: 3
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Apr 4, 2024Corrected: NoCycle: 3
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Apr 4, 2024Corrected: NoCycle: 3
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Apr 4, 2024Corrected: NoCycle: 3
F0710Potential for Harm

Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

Survey: Apr 4, 2024Corrected: NoCycle: 3
Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.97 hrs
National avg: 2.32 hrs
LPN0.79 hrs
National avg: 0.86 hrs
RN0.62 hrs
National avg: 0.69 hrs
Total Nursing3.38 hrs
National avg: 3.86 hrs
Weekend Total3.11 hrs
National avg: 0.00 hrs
Physical Therapist0.10 hrs
National avg: 0.07 hrs
Total Turnover
43.8%
RN Turnover
33.3%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (11)

NameRoleTypeOwnership %Since
ATRIUM CENTERS, LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Oct 1, 2007
BAILEY, ESSEL5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual74%Dec 27, 2012
FINNEY, DONALD5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual25%Aug 22, 2012
LOCKHART, DENNIS5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividualN/AJan 1, 2010
BAILEY, ESSELCORPORATE DIRECTORIndividualN/AOct 1, 2007
FINNEY, DONALDCORPORATE DIRECTORIndividualN/AAug 22, 2012
ALBRIGHT ROSS, SUSANCORPORATE OFFICERIndividualN/AJan 2, 2018
FERKANY, JAMESCORPORATE OFFICERIndividualN/AAug 1, 2018
ATRIUM CENTERS MANAGEMENT LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AOct 1, 2007
ALBRIGHT ROSS, SUSANOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 2, 2018
GROSS, DEBORAHOPERATIONAL/MANAGERIAL CONTROLIndividualN/ADec 12, 2016

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Heritage Nursing and Rehabilitation Community and nearby alternatives.

All Michigan facilities
Heritage Nursing and Rehabilitation Community
Zeeland, MICurrent facility
CMS
4/5
Health
4/5
Staffing
4/5
Recorded fines: None
Medilodge of Zeeland
Zeeland, MI3,168 ft
CMS
3/5
Health
3/5
Staffing
4/5
Recorded fines: None
Medilodge of Holland
Holland, MI3.0 mi
CMS
4/5
Health
4/5
Staffing
4/5
Recorded fines: None
The Inn at Freedom Village
Holland, MI4.7 mi
CMS
5/5
Health
5/5
Staffing
5/5
Recorded fines: None
Resthaven Care Center
Holland, MI6.6 mi
CMS
3/5
Health
3/5
Staffing
4/5
Recorded fines: None
The Oaks at Jamestown
Hudsonville, MI8.0 mi
CMS
5/5
Health
5/5
Staffing
2/5
Recorded fines: None
The Laurels of Hudsonville
Hudsonville, MI8.1 mi
CMS
2/5
Health
2/5
Staffing
3/5
Recorded fines: $31,005
FacilityDistanceCMSHealthStaffingRecorded fines
Heritage Nursing and Rehabilitation Community
Zeeland, MI · Current facility
—4/54/54/5None recorded
Medilodge of Zeeland
Zeeland, MI
3,168 ft3/53/54/5None recorded
Medilodge of Holland
Holland, MI
3.0 mi4/54/54/5None recorded
The Inn at Freedom Village
Holland, MI
4.7 mi5/55/55/5None recorded
Resthaven Care Center
Holland, MI
6.6 mi3/53/54/5None recorded
The Oaks at Jamestown
Hudsonville, MI
8.0 mi5/55/52/5None recorded
The Laurels of Hudsonville
Hudsonville, MI
8.1 mi2/52/53/5$31,005

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Heritage Nursing and Rehabilitation Community?▾
Heritage Nursing and Rehabilitation Community has an overall CMS rating of 4 out of 5 stars, with a health inspection rating of 4/5, staffing rating of 4/5, and quality measures rating of 4/5. This facility is rated above average.
How much does Heritage Nursing and Rehabilitation Community cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Michigan is $9,429/month for a semi-private room and $10,372/month for a private room (Genworth/CareScout 2024). Heritage Nursing and Rehabilitation Community participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Heritage Nursing and Rehabilitation Community had any health inspection violations?▾
Heritage Nursing and Rehabilitation Community had 3 deficiency citations in its most recent health inspection (Mar 17, 2026). The current CMS dataset records no fines for this facility.
What are the staffing levels at Heritage Nursing and Rehabilitation Community?▾
Heritage Nursing and Rehabilitation Community provides 3.38 total nursing staff hours per resident per day, including 0.62 RN hours, 0.79 LPN hours, and 1.97 nurse aide hours. The total staff turnover rate is 43.8%.
How many beds does Heritage Nursing and Rehabilitation Community have?▾
Heritage Nursing and Rehabilitation Community has 39 certified beds with an average of 34.9 residents per day, resulting in approximately 89% occupancy. The facility is For profit - Corporation owned and is part of the Atrium Centers chain.
Are there other nursing homes near Heritage Nursing and Rehabilitation Community?▾
Yes. This page lists 6 nearby nursing homes in Michigan, including 1 in Zeeland. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Heritage Nursing and Rehabilitation Community?▾
On Google Maps, Heritage Nursing and Rehabilitation Community has a rating of 4.3 out of 5 based on 58 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 4/5.

Part of Atrium Centers

This chain operates 26 facilities. View all →