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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeCaliforniaHighland Care Center of Redlands

Highland Care Center of Redlands

700 East Highland Avenue, Redlands, CA 923749097932678
3/5Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
3/5
Staffing
2/5
Quality
2/5
Beds
80
certified
1 fine(s) totaling $12,931

Key Findings

• CMS rates this facility 3/5 stars (average)

• Has 80 certified beds with an average of 76.5 residents per day (96% occupancy)

• Last health inspection found 14 deficiencies (inspected Feb 21, 2025)

• Has been fined a total of $12,931 across 1 fine(s)

• Total nursing staff: 4.06 hours per resident per day

• Staff turnover rate: 51.2% (high)

• Part of the Cambridge Healthcare Services chain (32 facilities)

Highland Care Center of Redlands is a 3-star Medicare and Medicaid certified nursing home in Redlands, California with 80 certified beds. It has been operating since 1971. The facility scored at average compared to California facilities.

Beds
80
Avg Residents/Day
76.5
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Dec 31, 1971
Sprinklers
Yes
Council
Resident
County
San Bernardino
Last Inspection
Feb 21, 2025
Deficiencies (Cycle 1)
14
Weighted Score
90.8
Infection Citations
0

Deficiency Citations (40)

F0607Potential for Harm

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: Sep 26, 2025Corrected: NoCycle: 1
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Sep 25, 2025Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Mar 27, 2025Corrected: NoCycle: 1
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Feb 21, 2025Corrected: NoCycle: 1
F0688Potential for Harm

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Survey: Feb 21, 2025Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Feb 21, 2025Corrected: NoCycle: 1
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Feb 21, 2025Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Feb 21, 2025Corrected: NoCycle: 1
F0803Potential for Harm

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Survey: Feb 21, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Feb 21, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Feb 21, 2025Corrected: NoCycle: 1
F0908Potential for Harm

Keep all essential equipment working safely.

Survey: Feb 21, 2025Corrected: NoCycle: 1
F0912Minimal Harm

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Survey: Feb 21, 2025Corrected: NoCycle: 1
F0919Potential for Harm

Make sure that a working call system is available in each resident's bathroom and bathing area.

Survey: Feb 21, 2025Corrected: NoCycle: 1
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Nov 14, 2024Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Aug 22, 2024Corrected: NoCycle: 2
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Jul 29, 2022Corrected: NoCycle: 2
F0557Potential for Harm

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Survey: Jul 29, 2022Corrected: NoCycle: 2
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Jul 29, 2022Corrected: NoCycle: 2
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Jul 29, 2022Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jul 29, 2022Corrected: NoCycle: 2
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Jul 29, 2022Corrected: NoCycle: 2
F0726Potential for Harm

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Survey: Jul 29, 2022Corrected: NoCycle: 2
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Jul 29, 2022Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Jul 29, 2022Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Jul 29, 2022Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jul 29, 2022Corrected: NoCycle: 2
F0912Minimal Harm

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Survey: Jul 29, 2022Corrected: NoCycle: 2
F0626Potential for Harm

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

Survey: Dec 18, 2023Corrected: NoCycle: 3
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Sep 12, 2023Corrected: NoCycle: 3

+ 10 more deficiencies

Total Fines
$12,931
Number of Fines
1
Payment Denials
0
Total Penalties
1

Penalty History

FineJul 26, 2023
$12,931

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.48 hrs
National avg: 2.35 hrs
LPN1.24 hrs
National avg: 0.86 hrs
RN0.33 hrs
National avg: 0.68 hrs
Total Nursing4.06 hrs
National avg: 3.89 hrs
Weekend Total3.67 hrs
National avg: 0.00 hrs
Physical Therapist0.08 hrs
National avg: 0.07 hrs
Total Turnover
51.2%
RN Turnover
70.0%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (9)

NameRoleTypeOwnership %Since
AG FACILITIES OPERATIONS, LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Aug 11, 2003
BH ALLIANCE5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganization5%Aug 11, 2003
IRA E SMEDRA LIVING TRUST5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganization48%Aug 11, 2003
WIN WIN ENTERPRISES, LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganization48%Aug 11, 2003
SMEDRA, IRAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AAug 11, 2003
WINTNER, JACOBOPERATIONAL/MANAGERIAL CONTROLIndividualN/AAug 11, 2003
SALAZAR, PAULINACORPORATE OFFICERIndividualN/ADec 14, 2020
SMEDRA, IRACORPORATE OFFICERIndividualN/AOct 1, 2003
WINTNER, JACOBCORPORATE OFFICERIndividualN/AAug 11, 2003

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Frequently Asked Questions

What is the CMS rating for Highland Care Center of Redlands?▾
Highland Care Center of Redlands has an overall CMS rating of 3 out of 5 stars, with a health inspection rating of 3/5, staffing rating of 2/5, and quality measures rating of 2/5. This facility is rated average.
Has Highland Care Center of Redlands had any health inspection violations?▾
Highland Care Center of Redlands had 14 deficiency citations in its most recent health inspection (Feb 21, 2025). The facility has been fined a total of $12,931 across 1 fine(s).
What are the staffing levels at Highland Care Center of Redlands?▾
Highland Care Center of Redlands provides 4.06 total nursing staff hours per resident per day, including 0.33 RN hours, 1.24 LPN hours, and 2.48 nurse aide hours. The total staff turnover rate is 51.2%.
How many beds does Highland Care Center of Redlands have?▾
Highland Care Center of Redlands has 80 certified beds with an average of 76.5 residents per day, resulting in approximately 96% occupancy. The facility is For profit - Limited Liability company owned and is part of the Cambridge Healthcare Services chain.
Are there other nursing homes near Highland Care Center of Redlands?▾
Yes, there are 6 other nursing homes in Redlands, California with an average rating of 3.4/5. You can compare all facilities on the Redlands nursing homes page.

Part of Cambridge Healthcare Services

This chain operates 32 facilities. View all →