• CMS rates this facility 5/5 stars (above average)
• Has 78 certified beds with an average of 74.2 residents per day (95% occupancy)
• Last health inspection found 2 deficiencies (inspected Feb 6, 2025)
• No fines on record
• Total nursing staff: 4.21 hours per resident per day
• Staff turnover rate: 45.7%
• Part of the Pacs Group chain (254 facilities)
Redlands Healthcare Center is a 5-star Medicare and Medicaid certified nursing home in Redlands, California with 78 certified beds. It has been operating since 1978. The facility scored above average compared to California facilities.
Provide and implement an infection prevention and control program.
Make sure that a working call system is available in each resident's bathroom and bathing area.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Provide and implement an infection prevention and control program.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| PROVIDENCE GROUP NH, LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Jun 30, 2023 |
| PACS GROUP, INC. | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Jun 30, 2023 |
| PACS HOLDINGS, LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Jun 30, 2023 |
| HANCOCK, MARK | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | N/A | Nov 5, 2021 |
| MURRAY, JASON | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | N/A | Nov 5, 2021 |
| APT, FREDERICK | CORPORATE OFFICER | Individual | N/A | Nov 5, 2021 |
| HANCOCK, MARK | CORPORATE OFFICER | Individual | N/A | Nov 5, 2021 |
| JERGENSEN, JOSHUA | CORPORATE OFFICER | Individual | N/A | Jan 1, 2024 |
| MITCHELL, JOHN | CORPORATE OFFICER | Individual | N/A | Nov 5, 2021 |
| MURRAY, JASON | CORPORATE OFFICER | Individual | N/A | Nov 5, 2021 |
| BAI, SHUANG | CONTRACTED MANAGING EMPLOYEE | Individual | N/A | Mar 1, 2005 |
| DRIGGS, DANIEL | W-2 MANAGING EMPLOYEE | Individual | N/A | Jun 20, 2023 |
This chain operates 254 facilities. View all →