• CMS rates this facility 5/5 stars (above average)
• Has 48 certified beds with an average of 43.9 residents per day (91% occupancy)
• Last health inspection found 6 deficiencies (inspected Jun 19, 2025)
• No fines on record
• Total nursing staff: 4.56 hours per resident per day
• Staff turnover rate: 42.9%
• Part of the Humangood chain (17 facilities)
Plymouth Village is a 5-star Medicare and Medicaid certified nursing home in Redlands, California with 48 certified beds. It has been operating since 1968. The facility scored above average compared to California facilities.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Provide safe and appropriate respiratory care for a resident when needed.
Ensure medication error rates are not 5 percent or greater.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Provide and implement an infection prevention and control program.
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
Reasonably accommodate the needs and preferences of each resident.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Ensure each resident receives an accurate assessment.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| HUMANGOOD NORCAL | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Jan 1, 1967 |
| HUMANGOOD | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | 100% | May 1, 2016 |
| HUMANGOOD NORCAL | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jan 1, 1967 |
| HUMANGOOD SOCAL | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jan 1, 1967 |
| COCHRANE, JOHN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Aug 10, 2009 |
| DRAKE, BRETT | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 14, 2024 |
| GHASSEMI, BETHANY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 21, 2019 |
| HARRISON, MICHAEL | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 2, 2024 |
| LOPEZ, JESSICA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 20, 2020 |
| MCDONALD, ANDREW | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2020 |
| NASSAR, MOHAMED | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 1, 2020 |
| OGUS, DANIEL | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 17, 1995 |
| BAKER, JUDITH | CORPORATE DIRECTOR | Individual | N/A | Apr 25, 2012 |
| BATTISON, WILLIAM | CORPORATE DIRECTOR | Individual | N/A | May 1, 2016 |
| BROWN, HERMAN | CORPORATE DIRECTOR | Individual | N/A | May 1, 2016 |
| CHRISTOPHERSON, JOANNE | CORPORATE DIRECTOR | Individual | N/A | Mar 20, 2025 |
| FELLER, IRENE | CORPORATE DIRECTOR | Individual | N/A | Jan 26, 2021 |
| GRIFFITH, ALAN | CORPORATE DIRECTOR | Individual | N/A | Jun 30, 2019 |
| HOLMES, MICHELLE | CORPORATE DIRECTOR | Individual | N/A | May 1, 2016 |
| KELLEY, ALBERT | CORPORATE DIRECTOR | Individual | N/A | May 1, 2016 |
| ROTH, SHARON | CORPORATE DIRECTOR | Individual | N/A | Dec 8, 2018 |
| COCHRANE, JOHN | CORPORATE OFFICER | Individual | N/A | Aug 10, 2009 |
| GHASSEMI, BETHANY | CORPORATE OFFICER | Individual | N/A | May 21, 2019 |
| MCDONALD, ANDREW | CORPORATE OFFICER | Individual | N/A | Jan 1, 2020 |
| OGUS, DANIEL | CORPORATE OFFICER | Individual | N/A | Aug 27, 2009 |
| NASSAR, MOHAMED | CONTRACTED MANAGING EMPLOYEE | Individual | N/A | Jul 1, 2020 |
| VANGELISTO, GWEN | W-2 MANAGING EMPLOYEE | Individual | N/A | Aug 28, 2021 |
This chain operates 17 facilities. View all →