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HomeCaliforniaHighland Palms Healthcare Center

Highland Palms Healthcare Center

7534 Palm Ave, Highland, CA 923469098620611WebsiteGoogle Maps
4.3on Google(107 reviews)
4/5Above Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
4/5
Staffing
2/5
Quality
4/5
Beds
99
certified

How Highland Palms Healthcare Center Compares in California

Facility results compared with averages for CMS-certified nursing homes in California. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
4/5
CA average
3.2/5
Above state average
Health inspection rating
4/5
CA average
2.8/5
Above state average
Staffing rating
2/5
CA average
3.3/5
Below state average
Nursing hours per resident
3.83 hrs/day
CA average
4.52 hrs/day
Below state average
RN hours per resident
0.26 hrs/day
CA average
0.67 hrs/day
Below state average
Staff turnover
39.3%
CA average
36.7%
Close to state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 4/5 overall CMS rating is above the California average of 3.2/5.
Its 4/5 health inspection rating is above the California average of 2.8/5.
Reported nursing time is 3.83 hours per resident per day, below the state average of 4.52.
Reported RN time is 0.26 hours per resident per day, below the state average of 0.67.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
12
deficiency citations
Inspected Oct 31, 2024
Most recent cycle
8
deficiency citations
Inspected Apr 30, 2026
The most recent cycle recorded 4 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$11,476/mo
California median
Private Room
$13,870/mo
California median
San Bernardino County 65+
259,927
11.9% of county
County Population
2,180,563
San Bernardino County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Highland Palms Healthcare Center is a 4-star Medicare and Medicaid certified nursing home in Highland, California with 99 certified beds. It has been operating since 1973. Its overall CMS rating is 4 out of 5.

Beds
99
Avg Residents/Day
91.2
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jan 1, 1973
Sprinklers
Yes
Council
None
County
San Bernardino
Last Inspection
Apr 30, 2026
Deficiencies (Cycle 1)
8
Weighted Score
57.0
Infection Citations
0

Deficiency Citations (29)

F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Apr 30, 2026Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Apr 30, 2026Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Apr 30, 2026Corrected: NoCycle: 1
F0583Potential for Harm

Keep residents' personal and medical records private and confidential.

Survey: Apr 30, 2026Corrected: NoCycle: 1
F0645Potential for Harm

PASARR screening for Mental disorders or Intellectual Disabilities

Survey: Apr 30, 2026Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Apr 30, 2026Corrected: NoCycle: 1
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Mar 17, 2026Corrected: NoCycle: 1
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: Mar 17, 2026Corrected: NoCycle: 1
F0637Potential for Harm

Assess the resident when there is a significant change in condition

Survey: Oct 31, 2024Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Oct 31, 2024Corrected: NoCycle: 2
F0693Potential for Harm

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Survey: Oct 31, 2024Corrected: NoCycle: 2
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Oct 31, 2024Corrected: NoCycle: 2
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Oct 31, 2024Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Oct 31, 2024Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Oct 31, 2024Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Sep 26, 2024Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Aug 26, 2024Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Jun 5, 2024Corrected: NoCycle: 3
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Feb 22, 2024Corrected: NoCycle: 3
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Nov 30, 2023Corrected: NoCycle: 3
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Oct 28, 2022Corrected: NoCycle: 3
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Oct 28, 2022Corrected: NoCycle: 3
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Oct 28, 2022Corrected: NoCycle: 3
F0640Potential for Harm

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Survey: Oct 28, 2022Corrected: NoCycle: 3
F0646Potential for Harm

Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

Survey: Oct 28, 2022Corrected: NoCycle: 3
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Oct 28, 2022Corrected: NoCycle: 3
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Oct 28, 2022Corrected: NoCycle: 3
F0697Potential for Harm

Provide safe, appropriate pain management for a resident who requires such services.

Survey: Oct 28, 2022Corrected: NoCycle: 3
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Oct 28, 2022Corrected: NoCycle: 3
Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.33 hrs
National avg: 2.32 hrs
LPN1.24 hrs
National avg: 0.86 hrs
RN0.26 hrs
National avg: 0.69 hrs
Total Nursing3.83 hrs
National avg: 3.86 hrs
Weekend Total3.69 hrs
National avg: 0.00 hrs
Physical Therapist0.05 hrs
National avg: 0.07 hrs
Total Turnover
39.3%
RN Turnover
16.7%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (6)

NameRoleTypeOwnership %Since
SIVAPALAN, SIVAKAMICONTRACTED MANAGING EMPLOYEEIndividualN/AJan 6, 2014
DRIGGS, DANIELW-2 MANAGING EMPLOYEEIndividualN/ANov 6, 2021
APT, FREDERICKCORPORATE OFFICERIndividualN/AJan 1, 2024
HANCOCK, MARKCORPORATE OFFICERIndividualN/AJan 1, 2024
JERGENSEN, JOSHUACORPORATE OFFICERIndividualN/AJan 1, 2024
MITCHELL, JOHNCORPORATE OFFICERIndividualN/AJan 1, 2024

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Highland Palms Healthcare Center and nearby alternatives.

All California facilities
Highland Palms Healthcare Center
Highland, CACurrent facility
CMS
4/5
Health
4/5
Staffing
2/5
Recorded fines: None
Sierra Vista
Highland, CA1.7 mi
CMS
3/5
Health
2/5
Staffing
4/5
Recorded fines: None
Del Rosa Villa
San Bernardino, CA2.6 miAbuse flag
CMS
2/5
Health
2/5
Staffing
2/5
Recorded fines: $43,930
Haven Post Acute
San Bernardino, CA3.3 mi
CMS
4/5
Health
4/5
Staffing
3/5
Recorded fines: $55,737
Totally Kids Rehabilitation Hospital - D/p SNF
Loma Linda, CA3.6 mi
CMS
5/5
Health
4/5
Staffing
5/5
Recorded fines: None
Arrowhead Springs Healthcare
San Bernardino, CA4.0 mi
CMS
4/5
Health
4/5
Staffing
4/5
Recorded fines: None
Medical Center Convalescent Hospital
San Bernardino, CA4.1 mi
CMS
4/5
Health
4/5
Staffing
4/5
Recorded fines: None
FacilityDistanceCMSHealthStaffingRecorded fines
Highland Palms Healthcare Center
Highland, CA · Current facility
—4/54/52/5None recorded
Sierra Vista
Highland, CA
1.7 mi3/52/54/5None recorded
Del Rosa Villa
San Bernardino, CA
2.6 mi2/52/52/5$43,930
Haven Post Acute
San Bernardino, CA
3.3 mi4/54/53/5$55,737
Totally Kids Rehabilitation Hospital - D/p SNF
Loma Linda, CA
3.6 mi5/54/55/5None recorded
Arrowhead Springs Healthcare
San Bernardino, CA
4.0 mi4/54/54/5None recorded
Medical Center Convalescent Hospital
San Bernardino, CA
4.1 mi4/54/54/5None recorded

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Highland Palms Healthcare Center?▾
Highland Palms Healthcare Center has an overall CMS rating of 4 out of 5 stars, with a health inspection rating of 4/5, staffing rating of 2/5, and quality measures rating of 4/5. This facility is rated above average.
How much does Highland Palms Healthcare Center cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in California is $11,476/month for a semi-private room and $13,870/month for a private room (Genworth/CareScout 2024). Highland Palms Healthcare Center participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Highland Palms Healthcare Center had any health inspection violations?▾
Highland Palms Healthcare Center had 8 deficiency citations in its most recent health inspection (Apr 30, 2026). The current CMS dataset records no fines for this facility.
What are the staffing levels at Highland Palms Healthcare Center?▾
Highland Palms Healthcare Center provides 3.83 total nursing staff hours per resident per day, including 0.26 RN hours, 1.24 LPN hours, and 2.33 nurse aide hours. The total staff turnover rate is 39.3%.
How many beds does Highland Palms Healthcare Center have?▾
Highland Palms Healthcare Center has 99 certified beds with an average of 91.2 residents per day, resulting in approximately 92% occupancy. The facility is For profit - Limited Liability company owned and is part of the Pacs Group chain.
Are there other nursing homes near Highland Palms Healthcare Center?▾
Yes. This page lists 6 nearby nursing homes in California, including 1 in Highland. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Highland Palms Healthcare Center?▾
On Google Maps, Highland Palms Healthcare Center has a rating of 4.3 out of 5 based on 107 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 4/5.

Part of Pacs Group

This chain operates 281 facilities. View all →