CMS data snapshot: July 2026
Facility results compared with averages for CMS-certified nursing homes in North Carolina. Ratings, staffing and turnover measure different parts of care and should be reviewed together.
Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.
A side-by-side view of the two CMS inspection cycles included in the current dataset.
Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.
Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).
Swipe tabs for staffing, quality and ownership.
Hillcrest Convalescent Center is a 5-star Medicare and Medicaid certified nursing home in Durham, North Carolina with 86 certified beds. It has been operating since 1967. Its overall CMS rating is 5 out of 5.
No deficiency citations on record.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| HOOVER, NADINE | DIRECT OWNERSHIP INTEREST | Individual | N/A | Mar 1, 2018 |
| HOOVER, WILLIAM | DIRECT OWNERSHIP INTEREST | Individual | N/A | Mar 1, 2018 |
| SMITH, LENWOOD | DIRECT OWNERSHIP INTEREST | Individual | N/A | Oct 1, 2017 |
| SMITH, THOMAS | DIRECT OWNERSHIP INTEREST | Individual | N/A | Oct 1, 2017 |
| SMITH, VALERIE | DIRECT OWNERSHIP INTEREST | Individual | N/A | Jul 1, 2023 |
| TATTERSALL, CRYSTAL | DIRECT OWNERSHIP INTEREST | Individual | N/A | Mar 1, 2018 |
| BRANCH BANKING & TRUST COMPANY | 5% OR GREATER MORTGAGE INTEREST | Organization | N/A | Jul 7, 2015 |
| BRANCH BANKING & TRUST COMPANY | 5% OR GREATER SECURITY INTEREST | Organization | N/A | Jul 7, 2015 |
| HOOVER, NADINE | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Jul 28, 2012 |
| HOOVER, NADINE | CORPORATE DIRECTOR | Individual | N/A | Jul 28, 2012 |
| HOOVER, NADINE | CORPORATE OFFICER | Individual | N/A | Jul 28, 2012 |
| HOOVER, WILLIAM | CORPORATE OFFICER | Individual | N/A | Nov 1, 2010 |
| SMITH, LENWOOD | CORPORATE OFFICER | Individual | N/A | Dec 11, 2015 |
| SMITH, THOMAS | CORPORATE OFFICER | Individual | N/A | Nov 17, 2005 |
| FAYER, CYNTHIA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Sep 1, 2010 |
| HOOVER, WILLIAM | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 4, 2005 |
| SHIPLEY, MICHAEL | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 7, 1988 |
| SMITH, THOMAS | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jun 12, 2001 |
| SMITH, VALERIE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 1, 2023 |
| TATTERSALL, CRYSTAL | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 16, 2009 |
| FAYER, CYNTHIA | ADP OF THE SNF | Individual | N/A | Sep 1, 2010 |
| HOOVER, WILLIAM | ADP OF THE SNF | Individual | N/A | May 4, 2005 |
| SHIPLEY, MICHAEL | ADP OF THE SNF | Individual | N/A | Dec 7, 1988 |
| SMITH, THOMAS | ADP OF THE SNF | Individual | N/A | Jun 12, 2001 |
| SMITH, VALERIE | ADP OF THE SNF | Individual | N/A | Jul 1, 2023 |
Compare CMS ratings and recorded fines for Hillcrest Convalescent Center and nearby alternatives.
Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.