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HomeHawaiiHilo Benioff Medical Center

Hilo Benioff Medical Center

1190 Waianuenue Avenue, Hilo, HI 967208089323000WebsiteGoogle Maps
4.6on Google(30 reviews)
4/5Above Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
3/5
Staffing
5/5
Quality
4/5
Beds
52
certified

How Hilo Benioff Medical Center Compares in Hawaii

Facility results compared with averages for CMS-certified nursing homes in Hawaii. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
4/5
HI average
3.7/5
Above state average
Health inspection rating
3/5
HI average
2.9/5
Close to state average
Staffing rating
5/5
HI average
4.5/5
Above state average
Nursing hours per resident
5.34 hrs/day
HI average
4.99 hrs/day
Above state average
RN hours per resident
1.44 hrs/day
HI average
1.76 hrs/day
Below state average
Staff turnover
30.8%
HI average
36.4%
Lower than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Reported nursing time is 5.34 hours per resident per day, above the state average of 4.99.
Reported RN time is 1.44 hours per resident per day, below the state average of 1.76.
Staff turnover is 30.8%, lower than the Hawaii average of 36.4%.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
1
deficiency citation
Inspected Jan 11, 2024
Most recent cycle
15
deficiency citations
Inspected Feb 7, 2025
The most recent cycle recorded 14 more deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$14,600/mo
Hawaii median
Private Room
$17,533/mo
Hawaii median
Hawaii County 65+
44,910
22.2% of county
County Population
202,163
Hawaii County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Hilo Benioff Medical Center is a 4-star Medicare and Medicaid certified nursing home in Hilo, Hawaii with 52 certified beds. It has been operating since 1967. Its overall CMS rating is 4 out of 5.

Beds
52
Avg Residents/Day
61.2
Ownership
Government - State
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jan 1, 1967
Sprinklers
Yes
Council
Resident
County
Hawaii
Last Inspection
Feb 7, 2025
Deficiencies (Cycle 1)
15
Weighted Score
70.0
Infection Citations
0

Deficiency Citations (23)

F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Feb 7, 2025Corrected: NoCycle: 1
F0943Potential for Harm

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

Survey: Feb 7, 2025Corrected: NoCycle: 1
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Feb 7, 2025Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Feb 7, 2025Corrected: NoCycle: 1
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Feb 7, 2025Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Feb 7, 2025Corrected: NoCycle: 1
F0585Potential for Harm

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Survey: Feb 7, 2025Corrected: NoCycle: 1
F0655Potential for Harm

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Survey: Feb 7, 2025Corrected: NoCycle: 1
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Feb 7, 2025Corrected: NoCycle: 1
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Feb 7, 2025Corrected: NoCycle: 1
F0688Potential for Harm

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Survey: Feb 7, 2025Corrected: NoCycle: 1
F0692Potential for Harm

Provide enough food/fluids to maintain a resident's health.

Survey: Feb 7, 2025Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Feb 7, 2025Corrected: NoCycle: 1
F0710Potential for Harm

Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

Survey: Feb 7, 2025Corrected: NoCycle: 1
F0756Potential for Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: Feb 7, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jan 11, 2024Corrected: NoCycle: 2
F0689Actual Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Oct 24, 2022Corrected: NoCycle: 3
F0804Potential for Harm

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Survey: Oct 24, 2022Corrected: NoCycle: 3
F0551Potential for Harm

Give the resident's representative the ability to exercise the resident's rights.

Survey: Oct 24, 2022Corrected: NoCycle: 3
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Oct 24, 2022Corrected: NoCycle: 3
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Oct 24, 2022Corrected: NoCycle: 3
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Oct 24, 2022Corrected: NoCycle: 3
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Oct 24, 2022Corrected: NoCycle: 3
Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide3.19 hrs
National avg: 2.32 hrs
LPN0.71 hrs
National avg: 0.86 hrs
RN1.44 hrs
National avg: 0.69 hrs
Total Nursing5.34 hrs
National avg: 3.86 hrs
Weekend Total4.61 hrs
National avg: 0.00 hrs
Physical Therapist0.00 hrs
National avg: 0.07 hrs
Total Turnover
30.8%
RN Turnover
31.6%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
Government - State
Recent Change
No

Owners & Managers (17)

NameRoleTypeOwnership %Since
WALTJEN, JONIW-2 MANAGING EMPLOYEEIndividualN/AApr 23, 2001
BELCHER, DANIELCORPORATE DIRECTORIndividualN/AJun 1, 2020
BRINKMAN, DANIELCORPORATE DIRECTORIndividualN/AJul 2, 2007
FARIAS, CHADCORPORATE DIRECTORIndividualN/AMar 1, 2021
GOMEZ, LARACORPORATE DIRECTORIndividualN/ANov 1, 2022
GRAY, JERRYCORPORATE DIRECTORIndividualN/AFeb 1, 2017
IGNACIO, JAYCORPORATE DIRECTORIndividualN/AApr 1, 2019
KUROHARA, RANDALLCORPORATE DIRECTORIndividualN/AFeb 1, 2021
NUNOKAWA, CLARYSSECORPORATE DIRECTORIndividualN/AJun 1, 2019
SAKO, DEANNACORPORATE DIRECTORIndividualN/ASep 1, 2018
SKRUCH, JOSEPHCORPORATE DIRECTORIndividualN/AMar 15, 2022
SMITH, STEPHENCORPORATE DIRECTORIndividualN/AFeb 24, 2018
WONG, YVONNECORPORATE DIRECTORIndividualN/AOct 1, 2022
YAMANAKA, RAECORPORATE DIRECTORIndividualN/AMay 17, 2016
ZELKO-SCHLUETER, JENNIFERCORPORATE DIRECTORIndividualN/AJul 1, 2022
HO, BRENDACORPORATE OFFICERIndividualN/AJul 1, 2016
HAWAII HEALTH SYSTEMS CORPORATIONOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AJul 1, 1996

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Hilo Benioff Medical Center and nearby alternatives.

All Hawaii facilities
Hilo Benioff Medical Center
Hilo, HICurrent facility
CMS
4/5
Health
3/5
Staffing
5/5
Recorded fines: None
Hale Anuenue Restorative Care
Hilo, HI0 ft
CMS
4/5
Health
2/5
Staffing
5/5
Recorded fines: None
Yukio Okutsu State Veterans Home
Hilo, HI0 ft
CMS
4/5
Health
3/5
Staffing
4/5
Recorded fines: $13,049
Legacy Hilo Rehabilitation & Nursing Center
Hilo, HI4,752 ft
CMS
1/5
Health
1/5
Staffing
3/5
Recorded fines: $16,350
Life Care Center of Hilo
Hilo, HI2.7 mi
CMS
3/5
Health
2/5
Staffing
4/5
Recorded fines: $13,065
Honoka'a Hospital & Skilled Nursing
Honokaa, HI34.1 mi
CMS
5/5
Health
4/5
Staffing
5/5
Recorded fines: None
Life Care Center of Kona
Kailua Kona, HI56.3 mi
CMS
3/5
Health
2/5
Staffing
4/5
Recorded fines: $27,612
FacilityDistanceCMSHealthStaffingRecorded fines
Hilo Benioff Medical Center
Hilo, HI · Current facility
—4/53/55/5None recorded
Hale Anuenue Restorative Care
Hilo, HI
0 ft4/52/55/5None recorded
Yukio Okutsu State Veterans Home
Hilo, HI
0 ft4/53/54/5$13,049
Legacy Hilo Rehabilitation & Nursing Center
Hilo, HI
4,752 ft1/51/53/5$16,350
Life Care Center of Hilo
Hilo, HI
2.7 mi3/52/54/5$13,065
Honoka'a Hospital & Skilled Nursing
Honokaa, HI
34.1 mi5/54/55/5None recorded
Life Care Center of Kona
Kailua Kona, HI
56.3 mi3/52/54/5$27,612

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Hilo Benioff Medical Center?▾
Hilo Benioff Medical Center has an overall CMS rating of 4 out of 5 stars, with a health inspection rating of 3/5, staffing rating of 5/5, and quality measures rating of 4/5. This facility is rated above average.
How much does Hilo Benioff Medical Center cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Hawaii is $14,600/month for a semi-private room and $17,533/month for a private room (Genworth/CareScout 2024). Hilo Benioff Medical Center participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Hilo Benioff Medical Center had any health inspection violations?▾
Hilo Benioff Medical Center had 15 deficiency citations in its most recent health inspection (Feb 7, 2025). The current CMS dataset records no fines for this facility.
What are the staffing levels at Hilo Benioff Medical Center?▾
Hilo Benioff Medical Center provides 5.34 total nursing staff hours per resident per day, including 1.44 RN hours, 0.71 LPN hours, and 3.19 nurse aide hours. The total staff turnover rate is 30.8%.
How many beds does Hilo Benioff Medical Center have?▾
Hilo Benioff Medical Center has 52 certified beds with an average of 61.2 residents per day, resulting in approximately 118% occupancy. The facility is Government - State owned and is part of the Hawaii Health Systems Corporation chain.
Are there other nursing homes near Hilo Benioff Medical Center?▾
Yes. This page lists 6 nearby nursing homes in Hawaii, including 4 in Hilo. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Hilo Benioff Medical Center?▾
On Google Maps, Hilo Benioff Medical Center has a rating of 4.6 out of 5 based on 30 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 4/5.

Part of Hawaii Health Systems Corporation

This chain operates 7 facilities. View all →