• CMS rates this facility 4/5 stars (above average)
• Has 52 certified beds with an average of 52.7 residents per day (101% occupancy)
• Last health inspection found 15 deficiencies (inspected Feb 7, 2025)
• No fines on record
• Total nursing staff: 6.01 hours per resident per day
• Staff turnover rate: 30.4%
• Part of the Hawaii Health Systems Corporation chain (6 facilities)
Hilo Benioff Medical Center is a 4-star Medicare and Medicaid certified nursing home in Hilo, Hawaii with 52 certified beds. It has been operating since 1967. The facility scored above average compared to Hawaii facilities.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Provide enough food/fluids to maintain a resident's health.
Provide safe and appropriate respiratory care for a resident when needed.
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Provide and implement an infection prevention and control program.
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Provide and implement an infection prevention and control program.
Give the resident's representative the ability to exercise the resident's rights.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| HAWAII HEALTH SYSTEMS CORPORATION | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jul 1, 1996 |
| BELCHER, DANIEL | CORPORATE DIRECTOR | Individual | N/A | Jun 1, 2020 |
| BRINKMAN, DANIEL | CORPORATE DIRECTOR | Individual | N/A | Jul 2, 2007 |
| FARIAS, CHAD | CORPORATE DIRECTOR | Individual | N/A | Mar 1, 2021 |
| GOMEZ, LARA | CORPORATE DIRECTOR | Individual | N/A | Nov 1, 2022 |
| GRAY, JERRY | CORPORATE DIRECTOR | Individual | N/A | Feb 1, 2017 |
| IGNACIO, JAY | CORPORATE DIRECTOR | Individual | N/A | Apr 1, 2019 |
| KUROHARA, RANDALL | CORPORATE DIRECTOR | Individual | N/A | Feb 1, 2021 |
| NUNOKAWA, CLARYSSE | CORPORATE DIRECTOR | Individual | N/A | Jun 1, 2019 |
| SAKO, DEANNA | CORPORATE DIRECTOR | Individual | N/A | Sep 1, 2018 |
| SKRUCH, JOSEPH | CORPORATE DIRECTOR | Individual | N/A | Mar 15, 2022 |
| SMITH, STEPHEN | CORPORATE DIRECTOR | Individual | N/A | Feb 24, 2018 |
| WONG, YVONNE | CORPORATE DIRECTOR | Individual | N/A | Oct 1, 2022 |
| YAMANAKA, RAE | CORPORATE DIRECTOR | Individual | N/A | May 17, 2016 |
| ZELKO-SCHLUETER, JENNIFER | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2022 |
| HO, BRENDA | CORPORATE OFFICER | Individual | N/A | Jul 1, 2016 |
| WALTJEN, JONI | W-2 MANAGING EMPLOYEE | Individual | N/A | Apr 23, 2001 |
This chain operates 6 facilities. View all →