CMS data snapshot: July 2026
Facility results compared with averages for CMS-certified nursing homes in Hawaii. Ratings, staffing and turnover measure different parts of care and should be reviewed together.
Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.
A side-by-side view of the two CMS inspection cycles included in the current dataset.
Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.
Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).
Swipe tabs for staffing, quality and ownership.
Yukio Okutsu State Veterans Home is a 4-star Medicare and Medicaid certified nursing home in Hilo, Hawaii with 95 certified beds. It has been operating since 2008. Its overall CMS rating is 4 out of 5.
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Provide safe, appropriate pain management for a resident who requires such services.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
+ 9 more deficiencies
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| HAWAII HEALTH SYSTEMS CORPORATION | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Nov 21, 2007 |
| HASH, ALAN | CONTRACTED MANAGING EMPLOYEE | Individual | N/A | Mar 1, 2014 |
| KIRTON, CHARLES | CONTRACTED MANAGING EMPLOYEE | Individual | N/A | Oct 23, 2012 |
| STUART, ANNE | CONTRACTED MANAGING EMPLOYEE | Individual | N/A | Mar 1, 2014 |
| IGNACIO, JAY | CORPORATE DIRECTOR | Individual | N/A | Apr 1, 2019 |
| NUNOKAWA, CLARYSSE | CORPORATE DIRECTOR | Individual | N/A | Jun 1, 2019 |
| ROSEN, LINDA | CORPORATE DIRECTOR | Individual | N/A | Dec 16, 2014 |
| SAKO, DEANNA | CORPORATE DIRECTOR | Individual | N/A | Sep 1, 2018 |
| SMITH, STEPHEN | CORPORATE DIRECTOR | Individual | N/A | Feb 24, 2018 |
| VANCAMP, CAROL | CORPORATE DIRECTOR | Individual | N/A | Oct 1, 2019 |
| ZELKO-SCHLUETER, JENNIFER | CORPORATE DIRECTOR | Individual | N/A | Oct 4, 1977 |
| BELCHER, DANIEL | CORPORATE OFFICER | Individual | N/A | Jun 1, 2020 |
| BRINKMAN, DANIEL | CORPORATE OFFICER | Individual | N/A | Jun 22, 2015 |
| CHU, EDWARD | CORPORATE OFFICER | Individual | N/A | Nov 16, 2010 |
| FARIAS, CHAD | CORPORATE OFFICER | Individual | N/A | Mar 1, 2021 |
| GOMEZ, LARA | CORPORATE OFFICER | Individual | N/A | Nov 1, 2022 |
| GRAY, JERRY | CORPORATE OFFICER | Individual | N/A | May 22, 2019 |
| KUROHARA, RANDALL | CORPORATE OFFICER | Individual | N/A | Feb 1, 2021 |
| ROSEN, LINDA | CORPORATE OFFICER | Individual | N/A | Dec 16, 2014 |
| SKRUCH, JOSEPH | CORPORATE OFFICER | Individual | N/A | May 22, 2019 |
| WALTJEN, JONI | CORPORATE OFFICER | Individual | N/A | Apr 16, 2018 |
| WONG, YVONNE | CORPORATE OFFICER | Individual | N/A | Oct 1, 2022 |
| EAST HAWAII STATE VETERANS HOME | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jan 2, 2021 |
| PETTIJOHN, DAVID | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 1, 2015 |
Compare CMS ratings and recorded fines for Yukio Okutsu State Veterans Home and nearby alternatives.
Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.
This chain operates 7 facilities. View all →