• CMS rates this facility 3/5 stars (average)
• Has 95 certified beds with an average of 62.6 residents per day (66% occupancy)
• Last health inspection found 10 deficiencies (inspected Nov 15, 2024)
• Has been fined a total of $13,049 across 1 fine(s)
• Total nursing staff: 4.99 hours per resident per day
• Staff turnover rate: 98.6% (high)
• Part of the Hawaii Health Systems Corporation chain (6 facilities)
Yukio Okutsu State Veterans Home is a 3-star Medicare and Medicaid certified nursing home in Hilo, Hawaii with 95 certified beds. It has been operating since 2008. The facility scored at average compared to Hawaii facilities.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Ensure medication error rates are not 5 percent or greater.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Ensure each resident receives an accurate assessment.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Ensure medication error rates are not 5 percent or greater.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Give residents a notice of rights, rules, services and charges.
The resident has the right to receive notices in a format and a language he or she understands.
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
+ 9 more deficiencies
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| HAWAII HEALTH SYSTEMS CORPORATION | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Nov 21, 2007 |
| EAST HAWAII STATE VETERANS HOME | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jan 2, 2021 |
| PETTIJOHN, DAVID | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 1, 2015 |
| IGNACIO, JAY | CORPORATE DIRECTOR | Individual | N/A | Apr 1, 2019 |
| NUNOKAWA, CLARYSSE | CORPORATE DIRECTOR | Individual | N/A | Jun 1, 2019 |
| ROSEN, LINDA | CORPORATE DIRECTOR | Individual | N/A | Dec 16, 2014 |
| SAKO, DEANNA | CORPORATE DIRECTOR | Individual | N/A | Sep 1, 2018 |
| SMITH, STEPHEN | CORPORATE DIRECTOR | Individual | N/A | Feb 24, 2018 |
| VANCAMP, CAROL | CORPORATE DIRECTOR | Individual | N/A | Oct 1, 2019 |
| ZELKO-SCHLUETER, JENNIFER | CORPORATE DIRECTOR | Individual | N/A | Oct 4, 1977 |
| BELCHER, DANIEL | CORPORATE OFFICER | Individual | N/A | Jun 1, 2020 |
| BRINKMAN, DANIEL | CORPORATE OFFICER | Individual | N/A | Jun 22, 2015 |
| CHU, EDWARD | CORPORATE OFFICER | Individual | N/A | Nov 16, 2010 |
| FARIAS, CHAD | CORPORATE OFFICER | Individual | N/A | Mar 1, 2021 |
| GOMEZ, LARA | CORPORATE OFFICER | Individual | N/A | Nov 1, 2022 |
| GRAY, JERRY | CORPORATE OFFICER | Individual | N/A | May 22, 2019 |
| KUROHARA, RANDALL | CORPORATE OFFICER | Individual | N/A | Feb 1, 2021 |
| ROSEN, LINDA | CORPORATE OFFICER | Individual | N/A | Dec 16, 2014 |
| SKRUCH, JOSEPH | CORPORATE OFFICER | Individual | N/A | May 22, 2019 |
| WALTJEN, JONI | CORPORATE OFFICER | Individual | N/A | Apr 16, 2018 |
| WONG, YVONNE | CORPORATE OFFICER | Individual | N/A | Oct 1, 2022 |
| HASH, ALAN | CONTRACTED MANAGING EMPLOYEE | Individual | N/A | Mar 1, 2014 |
| KIRTON, CHARLES | CONTRACTED MANAGING EMPLOYEE | Individual | N/A | Oct 23, 2012 |
| STUART, ANNE | CONTRACTED MANAGING EMPLOYEE | Individual | N/A | Mar 1, 2014 |
This chain operates 6 facilities. View all →