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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeHawaiiYukio Okutsu State Veterans Home

Yukio Okutsu State Veterans Home

1180 Waianuenue Avenue, Hilo, HI 967208089611500
3/5Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
3/5
Staffing
4/5
Quality
4/5
Beds
95
certified
1 fine(s) totaling $13,049

Key Findings

• CMS rates this facility 3/5 stars (average)

• Has 95 certified beds with an average of 62.6 residents per day (66% occupancy)

• Last health inspection found 10 deficiencies (inspected Nov 15, 2024)

• Has been fined a total of $13,049 across 1 fine(s)

• Total nursing staff: 4.99 hours per resident per day

• Staff turnover rate: 98.6% (high)

• Part of the Hawaii Health Systems Corporation chain (6 facilities)

Yukio Okutsu State Veterans Home is a 3-star Medicare and Medicaid certified nursing home in Hilo, Hawaii with 95 certified beds. It has been operating since 2008. The facility scored at average compared to Hawaii facilities.

Beds
95
Avg Residents/Day
62.6
Ownership
Government - State
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Mar 10, 2008
Sprinklers
Yes
Council
Resident
County
Hawaii
Last Inspection
Nov 15, 2024
Deficiencies (Cycle 1)
10
Weighted Score
50.0
Infection Citations
0

Deficiency Citations (39)

F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Nov 15, 2024Corrected: NoCycle: 1
F0561Potential for Harm

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Survey: Nov 15, 2024Corrected: NoCycle: 1
F0623Potential for Harm

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Survey: Nov 15, 2024Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Nov 15, 2024Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Nov 15, 2024Corrected: NoCycle: 1
F0698Potential for Harm

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Survey: Nov 15, 2024Corrected: NoCycle: 1
F0759Potential for Harm

Ensure medication error rates are not 5 percent or greater.

Survey: Nov 15, 2024Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Nov 15, 2024Corrected: NoCycle: 1
F0847Potential for Harm

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

Survey: Nov 15, 2024Corrected: NoCycle: 1
F0883Potential for Harm

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Survey: Nov 15, 2024Corrected: NoCycle: 1
F0726Potential for Harm

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Survey: Nov 15, 2024Corrected: NoCycle: 2
F0625Potential for Harm

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Survey: Oct 30, 2023Corrected: NoCycle: 2
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Oct 30, 2023Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Oct 30, 2023Corrected: NoCycle: 2
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Oct 30, 2023Corrected: NoCycle: 2
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Oct 30, 2023Corrected: NoCycle: 2
F0759Potential for Harm

Ensure medication error rates are not 5 percent or greater.

Survey: Oct 30, 2023Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Oct 30, 2023Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Oct 30, 2023Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Oct 30, 2023Corrected: NoCycle: 2
F0689Actual Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Oct 30, 2023Corrected: NoCycle: 2
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Oct 14, 2022Corrected: NoCycle: 3
F0572Potential for Harm

Give residents a notice of rights, rules, services and charges.

Survey: Oct 14, 2022Corrected: NoCycle: 3
F0574Potential for Harm

The resident has the right to receive notices in a format and a language he or she understands.

Survey: Oct 14, 2022Corrected: NoCycle: 3
F0577Potential for Harm

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Survey: Oct 14, 2022Corrected: NoCycle: 3
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Oct 14, 2022Corrected: NoCycle: 3
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Oct 14, 2022Corrected: NoCycle: 3
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Oct 14, 2022Corrected: NoCycle: 3
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Oct 14, 2022Corrected: NoCycle: 3
F0686Actual Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Oct 14, 2022Corrected: NoCycle: 3

+ 9 more deficiencies

Total Fines
$13,049
Number of Fines
1
Payment Denials
0
Total Penalties
1

Penalty History

FineOct 30, 2023
$13,049

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide3.42 hrs
National avg: 2.35 hrs
LPN0.49 hrs
National avg: 0.86 hrs
RN1.07 hrs
National avg: 0.68 hrs
Total Nursing4.99 hrs
National avg: 3.89 hrs
Weekend Total4.66 hrs
National avg: 0.00 hrs
Physical Therapist0.07 hrs
National avg: 0.07 hrs
Total Turnover
98.6%
RN Turnover
100.0%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
Government - State
Recent Change
No

Owners & Managers (24)

NameRoleTypeOwnership %Since
HAWAII HEALTH SYSTEMS CORPORATION5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Nov 21, 2007
EAST HAWAII STATE VETERANS HOMEOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AJan 2, 2021
PETTIJOHN, DAVIDOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 1, 2015
IGNACIO, JAYCORPORATE DIRECTORIndividualN/AApr 1, 2019
NUNOKAWA, CLARYSSECORPORATE DIRECTORIndividualN/AJun 1, 2019
ROSEN, LINDACORPORATE DIRECTORIndividualN/ADec 16, 2014
SAKO, DEANNACORPORATE DIRECTORIndividualN/ASep 1, 2018
SMITH, STEPHENCORPORATE DIRECTORIndividualN/AFeb 24, 2018
VANCAMP, CAROLCORPORATE DIRECTORIndividualN/AOct 1, 2019
ZELKO-SCHLUETER, JENNIFERCORPORATE DIRECTORIndividualN/AOct 4, 1977
BELCHER, DANIELCORPORATE OFFICERIndividualN/AJun 1, 2020
BRINKMAN, DANIELCORPORATE OFFICERIndividualN/AJun 22, 2015
CHU, EDWARDCORPORATE OFFICERIndividualN/ANov 16, 2010
FARIAS, CHADCORPORATE OFFICERIndividualN/AMar 1, 2021
GOMEZ, LARACORPORATE OFFICERIndividualN/ANov 1, 2022
GRAY, JERRYCORPORATE OFFICERIndividualN/AMay 22, 2019
KUROHARA, RANDALLCORPORATE OFFICERIndividualN/AFeb 1, 2021
ROSEN, LINDACORPORATE OFFICERIndividualN/ADec 16, 2014
SKRUCH, JOSEPHCORPORATE OFFICERIndividualN/AMay 22, 2019
WALTJEN, JONICORPORATE OFFICERIndividualN/AApr 16, 2018
WONG, YVONNECORPORATE OFFICERIndividualN/AOct 1, 2022
HASH, ALANCONTRACTED MANAGING EMPLOYEEIndividualN/AMar 1, 2014
KIRTON, CHARLESCONTRACTED MANAGING EMPLOYEEIndividualN/AOct 23, 2012
STUART, ANNECONTRACTED MANAGING EMPLOYEEIndividualN/AMar 1, 2014

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Frequently Asked Questions

What is the CMS rating for Yukio Okutsu State Veterans Home?▾
Yukio Okutsu State Veterans Home has an overall CMS rating of 3 out of 5 stars, with a health inspection rating of 3/5, staffing rating of 4/5, and quality measures rating of 4/5. This facility is rated average.
Has Yukio Okutsu State Veterans Home had any health inspection violations?▾
Yukio Okutsu State Veterans Home had 10 deficiency citations in its most recent health inspection (Nov 15, 2024). The facility has been fined a total of $13,049 across 1 fine(s).
What are the staffing levels at Yukio Okutsu State Veterans Home?▾
Yukio Okutsu State Veterans Home provides 4.99 total nursing staff hours per resident per day, including 1.07 RN hours, 0.49 LPN hours, and 3.42 nurse aide hours. The total staff turnover rate is 98.6%.
How many beds does Yukio Okutsu State Veterans Home have?▾
Yukio Okutsu State Veterans Home has 95 certified beds with an average of 62.6 residents per day, resulting in approximately 66% occupancy. The facility is Government - State owned and is part of the Hawaii Health Systems Corporation chain.
Are there other nursing homes near Yukio Okutsu State Veterans Home?▾
Yes, there are 4 other nursing homes in Hilo, Hawaii with an average rating of 3.2/5. You can compare all facilities on the Hilo nursing homes page.

Part of Hawaii Health Systems Corporation

This chain operates 6 facilities. View all →