CMS data snapshot: July 2026
Facility results compared with averages for CMS-certified nursing homes in New Hampshire. Ratings, staffing and turnover measure different parts of care and should be reviewed together.
Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.
A side-by-side view of the two CMS inspection cycles included in the current dataset.
Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.
Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).
Swipe tabs for staffing, quality and ownership.
Holy Cross Health Center is a 5-star Medicare and Medicaid certified nursing home in Manchester, New Hampshire with 40 certified beds. It has been operating since 1996. Its overall CMS rating is 5 out of 5.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| SISTERS OF HOLY CROSS, INC./U.S. REGION | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | May 11, 1995 |
| HOFFLER, ANNE | CORPORATE OFFICER | Individual | N/A | Jan 1, 2024 |
| LAMARRE, MARIE BLANCHE | CORPORATE OFFICER | Individual | N/A | Jan 1, 2024 |
| MARTIN, THERESE | CORPORATE OFFICER | Individual | N/A | Jan 1, 2024 |
| MURPHY, KELLY | CORPORATE OFFICER | Individual | N/A | Jan 1, 2017 |
| COULOMBE, KELLI | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Feb 22, 2022 |
| DINARDO, SUSAN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Nov 19, 2013 |
| EAFRATI, JODY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 5, 2004 |
| FARRA, RAPHAEL | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Mar 1, 2018 |
| FRASER, STEPHANIE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Feb 26, 2014 |
| ISHAK, VICTOR | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 1, 2008 |
| OLIVEIRA, JESSICA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 15, 2022 |
| OSIEK, STEFANIE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Apr 1, 2021 |
| PHILLIPS, BONNI | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Apr 27, 2018 |
| RENFER, LAURA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 9, 2001 |
| SISTERS OF HOLY CROSS, INC./U.S. REGION | ADP OF THE SNF | Organization | N/A | May 11, 1995 |
| FARRA, RAPHAEL | ADP OF THE SNF | Individual | N/A | Mar 1, 2018 |
| OSIEK, STEFANIE | ADP OF THE SNF | Individual | N/A | Feb 28, 2025 |
Compare CMS ratings and recorded fines for Holy Cross Health Center and nearby alternatives.
Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.