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HomeNew HampshireVilla Crest Nursing and Retirement Center

Villa Crest Nursing and Retirement Center

1276 Hanover Street, Manchester, NH 031046036223262WebsiteGoogle Maps
4.4on Google(65 reviews)
4/5Above Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
4/5
Staffing
3/5
Quality
4/5
Beds
126
certified

How Villa Crest Nursing and Retirement Center Compares in New Hampshire

Facility results compared with averages for CMS-certified nursing homes in New Hampshire. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
4/5
NH average
3.0/5
Above state average
Health inspection rating
4/5
NH average
2.8/5
Above state average
Staffing rating
3/5
NH average
3.3/5
Below state average
Nursing hours per resident
3.45 hrs/day
NH average
3.91 hrs/day
Below state average
RN hours per resident
0.49 hrs/day
NH average
0.78 hrs/day
Below state average
Staff turnover
35.4%
NH average
44.1%
Lower than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 4/5 overall CMS rating is above the New Hampshire average of 3.0/5.
Its 4/5 health inspection rating is above the New Hampshire average of 2.8/5.
Reported nursing time is 3.45 hours per resident per day, below the state average of 3.91.
Reported RN time is 0.49 hours per resident per day, below the state average of 0.78.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
3
deficiency citations
Inspected Jun 20, 2024
Most recent cycle
2
deficiency citations
Inspected Jul 31, 2025
The most recent cycle recorded 1 fewer deficiency citation than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$12,419/mo
New Hampshire median
Private Room
$13,718/mo
New Hampshire median
Hillsborough County 65+
68,925
16.3% of county
County Population
422,733
Hillsborough County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Villa Crest Nursing and Retirement Center is a 4-star Medicare and Medicaid certified nursing home in Manchester, New Hampshire with 126 certified beds. It has been operating since 1996. Its overall CMS rating is 4 out of 5.

Beds
126
Avg Residents/Day
120.7
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Oct 1, 1996
Sprinklers
Yes
Council
Resident
County
Hillsborough
Last Inspection
Jul 31, 2025
Deficiencies (Cycle 1)
2
Weighted Score
13.0
Infection Citations
0

Deficiency Citations (9)

F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Jul 31, 2025Corrected: NoCycle: 1
F0605Potential for Harm

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Survey: Jul 31, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jun 20, 2024Corrected: NoCycle: 2
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Jun 20, 2024Corrected: NoCycle: 2
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: Jun 20, 2024Corrected: NoCycle: 2
F0635Potential for Harm

Provide doctor's orders for the resident's immediate care at the time the resident was admitted.

Survey: Jun 2, 2023Corrected: NoCycle: 3
F0760Potential for Harm

Ensure that residents are free from significant medication errors.

Survey: Jun 2, 2023Corrected: NoCycle: 3
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Jun 2, 2023Corrected: NoCycle: 3
F0908Potential for Harm

Keep all essential equipment working safely.

Survey: Jun 2, 2023Corrected: NoCycle: 3
Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.03 hrs
National avg: 2.32 hrs
LPN0.93 hrs
National avg: 0.86 hrs
RN0.49 hrs
National avg: 0.69 hrs
Total Nursing3.45 hrs
National avg: 3.86 hrs
Weekend Total3.18 hrs
National avg: 0.00 hrs
Physical Therapist0.05 hrs
National avg: 0.07 hrs
Total Turnover
35.4%
RN Turnover
37.5%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (9)

NameRoleTypeOwnership %Since
NH3 OPCO HOLDCO LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Sep 1, 2022
ESNH LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ASep 1, 2022
JPNH LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ASep 1, 2022
PEPPER, YEHUDA5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividualN/ASep 1, 2022
SCHWARCZ, ELLIOT5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividualN/ASep 1, 2022
DWIGHT MORTGAGE TRUST LLC5% OR GREATER SECURITY INTERESTOrganizationN/ASep 1, 2022
MATERA HEALTH LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/ASep 1, 2022
PEPPER, YEHUDAOPERATIONAL/MANAGERIAL CONTROLIndividualN/ASep 1, 2022
SCHWARCZ, ELLIOTOPERATIONAL/MANAGERIAL CONTROLIndividualN/ASep 1, 2022

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Villa Crest Nursing and Retirement Center and nearby alternatives.

All New Hampshire facilities
Villa Crest Nursing and Retirement Center
Manchester, NHCurrent facility
CMS
4/5
Health
4/5
Staffing
3/5
Recorded fines: None
Holy Cross Health Center
Manchester, NH1.2 mi
CMS
5/5
Health
4/5
Staffing
5/5
Recorded fines: None
St Joseph Residence
Manchester, NH1.3 mi
CMS
4/5
Health
3/5
Staffing
5/5
Recorded fines: None
Hanover Hill Health Care Center
Manchester, NH1.3 mi
CMS
3/5
Health
3/5
Staffing
3/5
Recorded fines: $8,512
Saint Teresa Rehabilitation & Nursing Center
Manchester, NH1.5 mi
CMS
2/5
Health
2/5
Staffing
4/5
Recorded fines: None
Mount Carmel Rehabilitation and Nursing Center
Manchester, NH2.3 mi
CMS
4/5
Health
4/5
Staffing
4/5
Recorded fines: None
Maple Leaf Health Care Center
Manchester, NH2.4 mi
CMS
5/5
Health
5/5
Staffing
2/5
Recorded fines: None
FacilityDistanceCMSHealthStaffingRecorded fines
Villa Crest Nursing and Retirement Center
Manchester, NH · Current facility
—4/54/53/5None recorded
Holy Cross Health Center
Manchester, NH
1.2 mi5/54/55/5None recorded
St Joseph Residence
Manchester, NH
1.3 mi4/53/55/5None recorded
Hanover Hill Health Care Center
Manchester, NH
1.3 mi3/53/53/5$8,512
Saint Teresa Rehabilitation & Nursing Center
Manchester, NH
1.5 mi2/52/54/5None recorded
Mount Carmel Rehabilitation and Nursing Center
Manchester, NH
2.3 mi4/54/54/5None recorded
Maple Leaf Health Care Center
Manchester, NH
2.4 mi5/55/52/5None recorded

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Villa Crest Nursing and Retirement Center?▾
Villa Crest Nursing and Retirement Center has an overall CMS rating of 4 out of 5 stars, with a health inspection rating of 4/5, staffing rating of 3/5, and quality measures rating of 4/5. This facility is rated above average.
How much does Villa Crest Nursing and Retirement Center cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in New Hampshire is $12,419/month for a semi-private room and $13,718/month for a private room (Genworth/CareScout 2024). Villa Crest Nursing and Retirement Center participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Villa Crest Nursing and Retirement Center had any health inspection violations?▾
Villa Crest Nursing and Retirement Center had 2 deficiency citations in its most recent health inspection (Jul 31, 2025). The current CMS dataset records no fines for this facility.
What are the staffing levels at Villa Crest Nursing and Retirement Center?▾
Villa Crest Nursing and Retirement Center provides 3.45 total nursing staff hours per resident per day, including 0.49 RN hours, 0.93 LPN hours, and 2.03 nurse aide hours. The total staff turnover rate is 35.4%.
How many beds does Villa Crest Nursing and Retirement Center have?▾
Villa Crest Nursing and Retirement Center has 126 certified beds with an average of 120.7 residents per day, resulting in approximately 96% occupancy. The facility is For profit - Limited Liability company owned.
Are there other nursing homes near Villa Crest Nursing and Retirement Center?▾
Yes. This page lists 6 nearby nursing homes in New Hampshire, including 6 in Manchester. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Villa Crest Nursing and Retirement Center?▾
On Google Maps, Villa Crest Nursing and Retirement Center has a rating of 4.4 out of 5 based on 65 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 4/5.