• CMS rates this facility 2/5 stars (below average)
• Has 22 certified beds with an average of 20.9 residents per day (95% occupancy)
• Last health inspection found 4 deficiencies (inspected Oct 31, 2024)
• No fines on record
• Total nursing staff: 6.21 hours per resident per day
• Staff turnover rate: 44.4%
St Joseph Residence is a 2-star Medicare and Medicaid certified nursing home in Manchester, New Hampshire with 22 certified beds. It has been operating since 1997. The facility scored below average compared to New Hampshire facilities.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide enough food/fluids to maintain a resident's health.
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Ensure services provided by the nursing facility meet professional standards of quality.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| NH CATHOLIC CHARITIES INC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jul 1, 2002 |
| BERNARD, ALAIN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jun 4, 2018 |
| AUCOIN, LORRAINE | CORPORATE OFFICER | Individual | N/A | Aug 15, 2025 |
| CONNORS, KELLY | CORPORATE OFFICER | Individual | N/A | Aug 15, 2025 |
| GAUTHIER, HOLLY | CORPORATE OFFICER | Individual | N/A | Aug 15, 2025 |
| LALIBERTE, ANNETTE | CORPORATE OFFICER | Individual | N/A | Oct 11, 2012 |
| LAROCHELLE, THERESE | CORPORATE OFFICER | Individual | N/A | Aug 15, 2025 |
| MAKOWSKI, MARLENE | CORPORATE OFFICER | Individual | N/A | Aug 5, 2003 |
| RIVARD, SUZANNE | CORPORATE OFFICER | Individual | N/A | Aug 15, 2025 |