CMS data snapshot: July 2026
Facility results compared with averages for CMS-certified nursing homes in North Carolina. Ratings, staffing and turnover measure different parts of care and should be reviewed together.
Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.
A side-by-side view of the two CMS inspection cycles included in the current dataset.
Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.
Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).
Swipe tabs for staffing, quality and ownership.
Inn at Quail Haven Village is a 4-star Medicare and Medicaid certified nursing home in Pinehurst, North Carolina with 35 certified beds. It has been operating since 2002. Its overall CMS rating is 4 out of 5.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Protect each resident from the wrongful use of the resident's belongings or money.
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Protect each resident from the wrongful use of the resident's belongings or money.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Honor the resident's right to organize and participate in resident/family groups in the facility.
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide safe, appropriate pain management for a resident who requires such services.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| MCNEILL, JOHN | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Individual | 50% | Nov 18, 2013 |
| MCNEILL, RONALD | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Individual | 50% | Nov 18, 2013 |
| HOFSTETTER, CRYSTAL | W-2 MANAGING EMPLOYEE | Individual | N/A | Mar 23, 2022 |
| MILLER, ROBERT | CORPORATE DIRECTOR | Individual | N/A | Sep 1, 2024 |
| PURIFOY, PENNY | CORPORATE DIRECTOR | Individual | N/A | Nov 18, 2013 |
| BORK, MATTHEW | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 4, 2020 |
| CALCUTT, JOSEPH | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Nov 18, 2013 |
| MCNEILL, RONALD | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Nov 18, 2013 |
| WILSON, JEFFREY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Nov 18, 2013 |
Compare CMS ratings and recorded fines for Inn at Quail Haven Village and nearby alternatives.
Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.
This chain operates 37 facilities. View all →