• CMS rates this facility 2/5 stars (below average)
• Has 35 certified beds with an average of 45.4 residents per day (130% occupancy)
• Last health inspection found 4 deficiencies (inspected Jun 19, 2025)
• Has been fined a total of $10,517 across 2 fine(s)
• Total nursing staff: 4.17 hours per resident per day
• Staff turnover rate: 36.5%
• Part of the Liberty Senior Living chain (34 facilities)
Inn at Quail Haven Village is a 2-star Medicare and Medicaid certified nursing home in Pinehurst, North Carolina with 35 certified beds. It has been operating since 2002. The facility scored below average compared to North Carolina facilities.
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
Protect each resident from the wrongful use of the resident's belongings or money.
Protect each resident from the wrongful use of the resident's belongings or money.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Honor the resident's right to organize and participate in resident/family groups in the facility.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Ensure each resident receives an accurate assessment.
Provide safe and appropriate respiratory care for a resident when needed.
Provide safe, appropriate pain management for a resident who requires such services.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Provide and implement an infection prevention and control program.
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide enough food/fluids to maintain a resident's health.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| MCNEILL, JOHN | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Individual | 50% | Nov 18, 2013 |
| MCNEILL, RONALD | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Individual | 50% | Nov 18, 2013 |
| BORK, MATTHEW | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 4, 2020 |
| CALCUTT, JOESEPH V | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Nov 18, 2013 |
| MCNEILL, RONALD | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Nov 18, 2013 |
| WILSON, JEFFREY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Nov 18, 2013 |
| MILLER, ROBERT | CORPORATE DIRECTOR | Individual | N/A | Sep 1, 2024 |
| PURIFOY, PENNY | CORPORATE DIRECTOR | Individual | N/A | Nov 18, 2013 |
| HOFSTETTER, CRYSTAL | W-2 MANAGING EMPLOYEE | Individual | N/A | Mar 23, 2022 |
This chain operates 34 facilities. View all →