• CMS rates this facility 2/5 stars (below average)
• Has 583 certified beds with an average of 529.2 residents per day (91% occupancy)
• Last health inspection found 13 deficiencies (inspected Aug 29, 2025)
• No fines on record
• Total nursing staff: 3.74 hours per resident per day
• Staff turnover rate: 40.9%
Loretto Health and Rehabilitation Center is a 2-star Medicare and Medicaid certified nursing home in Syracuse, New York with 583 certified beds. It has been operating since 1967. The facility scored below average compared to New York facilities.
Respond appropriately to all alleged violations.
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Provide activities to meet all resident's needs.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide safe and appropriate respiratory care for a resident when needed.
Provide safe, appropriate pain management for a resident who requires such services.
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Reasonably accommodate the needs and preferences of each resident.
Keep residents' personal and medical records private and confidential.
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Observe each nurse aide's job performance and give regular training.
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Plan the resident's discharge to meet the resident's goals and needs.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide safe, appropriate pain management for a resident who requires such services.
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
+ 10 more deficiencies
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| LORETTO MANAGEMENT CORP | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Jun 1, 1988 |
| LORETTO MANAGEMENT CORP | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jun 1, 1988 |
| BULAK, CASSANDRA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jun 24, 2024 |
| MURRAY, JOHN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Aug 2, 1999 |
| STANFORD, CHRISTINE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Mar 15, 1999 |
| TOWNSEND, KIMBERLY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 3, 2014 |
| BRENNAN, JOHN | CORPORATE OFFICER | Individual | N/A | Jun 1, 2013 |
| MURRAY, JOHN | CORPORATE OFFICER | Individual | N/A | Apr 1, 2014 |
| O'NEILL, VICKI | CORPORATE OFFICER | Individual | N/A | Jun 1, 2009 |
| TOWNSEND, KIMBERLY | CORPORATE OFFICER | Individual | N/A | Apr 1, 2014 |
| LORETTO REST REALTY CORPORATION | 5% OR GREATER MORTGAGE INTEREST | Organization | N/A | Jan 1, 2003 |