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HomeWisconsinMercy Health Services

Mercy Health Services

2727 W Mitchell St, Milwaukee, WI 532154143833699WebsiteGoogle Maps
2.9on Google(22 reviews)
3/5Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
3/5
Staffing
2/5
Quality
2/5
Beds
60
certified
2 fine(s) totaling $47,753

How Mercy Health Services Compares in Wisconsin

Facility results compared with averages for CMS-certified nursing homes in Wisconsin. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
3/5
WI average
3.0/5
Close to state average
Health inspection rating
3/5
WI average
2.8/5
Close to state average
Staffing rating
2/5
WI average
3.6/5
Below state average
Nursing hours per resident
3.73 hrs/day
WI average
4.22 hrs/day
Below state average
RN hours per resident
0.64 hrs/day
WI average
0.99 hrs/day
Below state average
Staff turnover
62.3%
WI average
46.9%
Higher than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Reported nursing time is 3.73 hours per resident per day, below the state average of 4.22.
Reported RN time is 0.64 hours per resident per day, below the state average of 0.99.
Staff turnover is 62.3%, higher than the Wisconsin average of 46.9%.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
15
deficiency citations
Inspected Feb 29, 2024
Most recent cycle
6
deficiency citations
Inspected May 21, 2025
The most recent cycle recorded 9 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$9,733/mo
Wisconsin median
Private Room
$10,828/mo
Wisconsin median
Milwaukee County 65+
131,732
14.1% of county
County Population
933,063
Milwaukee County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Mercy Health Services is a 3-star Medicare and Medicaid certified nursing home in Milwaukee, Wisconsin with 60 certified beds. It has been operating since 1988. Its overall CMS rating is 3 out of 5.

Beds
60
Avg Residents/Day
44.1
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Oct 8, 1988
Sprinklers
Yes
Council
None
County
Milwaukee
Last Inspection
May 21, 2025
Deficiencies (Cycle 1)
6
Weighted Score
45.0
Infection Citations
0

Deficiency Citations (32)

F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Mar 2, 2026Corrected: NoCycle: 1
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Dec 3, 2025Corrected: NoCycle: 1
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Dec 3, 2025Corrected: NoCycle: 1
F0628Potential for Harm

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Survey: May 21, 2025Corrected: NoCycle: 1
F0757Potential for Harm

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Survey: May 21, 2025Corrected: NoCycle: 1
F0805Potential for Harm

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Survey: May 21, 2025Corrected: NoCycle: 1
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: Sep 19, 2024Corrected: NoCycle: 2
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Sep 19, 2024Corrected: NoCycle: 2
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Sep 19, 2024Corrected: NoCycle: 2
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Aug 5, 2024Corrected: NoCycle: 2
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: Aug 5, 2024Corrected: NoCycle: 2
F0686Actual Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Feb 29, 2024Corrected: NoCycle: 2
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Feb 29, 2024Corrected: NoCycle: 2
F0604Potential for Harm

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Survey: Feb 29, 2024Corrected: NoCycle: 2
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Feb 29, 2024Corrected: NoCycle: 2
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: Feb 29, 2024Corrected: NoCycle: 2
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Feb 29, 2024Corrected: NoCycle: 2
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: Feb 29, 2024Corrected: NoCycle: 2
F0759Potential for Harm

Ensure medication error rates are not 5 percent or greater.

Survey: Feb 29, 2024Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Feb 29, 2024Corrected: NoCycle: 2
F0689Actual Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: May 13, 2024Corrected: NoCycle: 3
F0727Potential for Harm

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Survey: Dec 21, 2022Corrected: NoCycle: 3
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Dec 21, 2022Corrected: NoCycle: 3
F0947Potential for Harm

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Survey: Dec 21, 2022Corrected: NoCycle: 3
F0759Potential for Harm

Ensure medication error rates are not 5 percent or greater.

Survey: Dec 21, 2022Corrected: NoCycle: 3
F0554Potential for Harm

Allow residents to self-administer drugs if determined clinically appropriate.

Survey: Dec 21, 2022Corrected: NoCycle: 3
F0645Potential for Harm

PASARR screening for Mental disorders or Intellectual Disabilities

Survey: Dec 21, 2022Corrected: NoCycle: 3
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Dec 21, 2022Corrected: NoCycle: 3
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Dec 21, 2022Corrected: NoCycle: 3
F0698Potential for Harm

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Survey: Dec 21, 2022Corrected: NoCycle: 3

+ 2 more deficiencies

Total Fines
$47,753
Number of Fines
2
Payment Denials
0
Total Penalties
2

Penalty History

FineMay 13, 2024
$14,050
FineFeb 29, 2024
$33,703

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.89 hrs
National avg: 2.32 hrs
LPN1.20 hrs
National avg: 0.86 hrs
RN0.64 hrs
National avg: 0.69 hrs
Total Nursing3.73 hrs
National avg: 3.86 hrs
Weekend Total3.29 hrs
National avg: 0.00 hrs
Physical Therapist0.12 hrs
National avg: 0.07 hrs
Total Turnover
62.3%
RN Turnover
61.5%
Administrators Left
1

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (36)

NameRoleTypeOwnership %Since
NSHF OPERATIONS LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Jul 24, 2017
MILLS, DAVID5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual20%Jun 29, 2017
CIBC BANK USA5% OR GREATER SECURITY INTERESTOrganizationN/ADec 31, 2024
BAUMANN, TROYCORPORATE DIRECTORIndividualN/AJun 29, 2017
HOEHN, JEFFREYCORPORATE DIRECTORIndividualN/AJun 29, 2017
CIBC BANK USAOPERATIONAL/MANAGERIAL CONTROLOrganizationN/ADec 31, 2024
CLIFTONLARSONALLEN LLPOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AMay 22, 2018
CONTINUUM THERAPY PARTNERS LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AMar 1, 2025
NORTH SHORE HEALTHCARE LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AOct 1, 2017
NSH REHAB LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AMar 1, 2025
WIPFLI LLPOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AFeb 1, 2025
BAUMANN, TROYOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 1, 2017
BELONGIA, CHRISTINAOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 1, 2019
CHOHAN, MUNIBAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2023
GEE, DARRENOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 30, 2021
GREER, LAURENOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 29, 2023
HOEHN, JEFFREYOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 1, 2017
MAYS, ANTHONYOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 1, 2026
PATZER, COLLEENOPERATIONAL/MANAGERIAL CONTROLIndividualN/AFeb 14, 2023
PURTELL, BRIANOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 1, 2018
CLIFTONLARSONALLEN LLPADP OF THE SNFOrganizationN/AApr 15, 2025
CONTINUUM THERAPY PARTNERS LLCADP OF THE SNFOrganizationN/AApr 15, 2025
MERCY PROPERTY HOLDINGS, LLCADP OF THE SNFOrganizationN/AMay 1, 2022
NORTH SHORE HEALTHCARE LLCADP OF THE SNFOrganizationN/AApr 15, 2025
NSH REHAB LLCADP OF THE SNFOrganizationN/AJun 11, 2025
NSHF WISCONSIN LLCADP OF THE SNFOrganizationN/ANov 5, 2025
WIPFLI LLPADP OF THE SNFOrganizationN/AApr 15, 2025
BAUMANN, TROYADP OF THE SNFIndividualN/AOct 1, 2017
BELONGIA, CHRISTINAADP OF THE SNFIndividualN/ANov 1, 2019
CHOHAN, MUNIBAADP OF THE SNFIndividualN/AJan 1, 2023
GEE, DARRENADP OF THE SNFIndividualN/ANov 30, 2021
GREER, LAURENADP OF THE SNFIndividualN/ANov 29, 2023
HOEHN, JEFFREYADP OF THE SNFIndividualN/AOct 1, 2017
MAYS, ANTHONYADP OF THE SNFIndividualN/AMay 1, 2026
PATZER, COLLEENADP OF THE SNFIndividualN/AFeb 14, 2023
PURTELL, BRIANADP OF THE SNFIndividualN/AJun 1, 2018

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Mercy Health Services and nearby alternatives.

All Wisconsin facilities
Mercy Health Services
Milwaukee, WICurrent facility
CMS
3/5
Health
3/5
Staffing
2/5
Recorded fines: $47,753
St Ann Health and Rehabilitation Center
Milwaukee, WI2,112 ft
CMS
4/5
Health
4/5
Staffing
2/5
Recorded fines: None
Aria at Mitchell Manor
West Allis, WI1.7 mi
CMS
2/5
Health
3/5
Staffing
1/5
Recorded fines: $15,872
Wheaton Franciscan HC - Terrace at St Francis
Milwaukee, WI1.8 mi
CMS
1/5
Health
1/5
Staffing
2/5
Recorded fines: $219,651
Milwaukee Health and Rehab
Milwaukee, WI2.2 mi
CMS
4/5
Health
4/5
Staffing
2/5
Recorded fines: None
Sunrise Health Services
Milwaukee, WI2.4 mi
CMS
2/5
Health
2/5
Staffing
3/5
Recorded fines: $113,910
Jewish Home and Care Center
Milwaukee, WI3.6 mi
CMS
1/5
Health
1/5
Staffing
4/5
Recorded fines: $8,959
FacilityDistanceCMSHealthStaffingRecorded fines
Mercy Health Services
Milwaukee, WI · Current facility
—3/53/52/5$47,753
St Ann Health and Rehabilitation Center
Milwaukee, WI
2,112 ft4/54/52/5None recorded
Aria at Mitchell Manor
West Allis, WI
1.7 mi2/53/51/5$15,872
Wheaton Franciscan HC - Terrace at St Francis
Milwaukee, WI
1.8 mi1/51/52/5$219,651
Milwaukee Health and Rehab
Milwaukee, WI
2.2 mi4/54/52/5None recorded
Sunrise Health Services
Milwaukee, WI
2.4 mi2/52/53/5$113,910
Jewish Home and Care Center
Milwaukee, WI
3.6 mi1/51/54/5$8,959

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Mercy Health Services?▾
Mercy Health Services has an overall CMS rating of 3 out of 5 stars, with a health inspection rating of 3/5, staffing rating of 2/5, and quality measures rating of 2/5. This facility is rated average.
How much does Mercy Health Services cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Wisconsin is $9,733/month for a semi-private room and $10,828/month for a private room (Genworth/CareScout 2024). Mercy Health Services participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Mercy Health Services had any health inspection violations?▾
Mercy Health Services had 6 deficiency citations in its most recent health inspection (May 21, 2025). The current CMS dataset records 2 fine(s) totaling $47,753.
What are the staffing levels at Mercy Health Services?▾
Mercy Health Services provides 3.73 total nursing staff hours per resident per day, including 0.64 RN hours, 1.20 LPN hours, and 1.89 nurse aide hours. The total staff turnover rate is 62.3%.
How many beds does Mercy Health Services have?▾
Mercy Health Services has 60 certified beds with an average of 44.1 residents per day, resulting in approximately 74% occupancy. The facility is For profit - Corporation owned and is part of the North Shore Healthcare chain.
Are there other nursing homes near Mercy Health Services?▾
Yes. This page lists 6 nearby nursing homes in Wisconsin, including 5 in Milwaukee. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Mercy Health Services?▾
On Google Maps, Mercy Health Services has a rating of 2.9 out of 5 based on 22 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 3/5.

Part of North Shore Healthcare

This chain operates 59 facilities. View all →