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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeWisconsinMercy Health Services

Mercy Health Services

2727 W Mitchell St, Milwaukee, WI 532154143833699
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
2/5
Staffing
2/5
Quality
2/5
Beds
60
certified
2 fine(s) totaling $47,753

Key Findings

• CMS rates this facility 2/5 stars (below average)

• Has 60 certified beds with an average of 36.1 residents per day (60% occupancy)

• Last health inspection found 5 deficiencies (inspected May 21, 2025)

• Has been fined a total of $47,753 across 2 fine(s)

• Total nursing staff: 3.66 hours per resident per day

• Staff turnover rate: 66.7% (high)

• Part of the North Shore Healthcare chain (58 facilities)

Mercy Health Services is a 2-star Medicare and Medicaid certified nursing home in Milwaukee, Wisconsin with 60 certified beds. It has been operating since 1988. The facility scored below average compared to Wisconsin facilities.

Beds
60
Avg Residents/Day
36.1
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Oct 8, 1988
Sprinklers
Yes
Council
None
County
Milwaukee
Last Inspection
May 21, 2025
Deficiencies (Cycle 1)
5
Weighted Score
87.5
Infection Citations
3

Deficiency Citations (34)

F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Dec 3, 2025Corrected: NoCycle: 1
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Dec 3, 2025Corrected: NoCycle: 1
F0628Potential for Harm

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Survey: May 21, 2025Corrected: NoCycle: 1
F0805Potential for Harm

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Survey: May 21, 2025Corrected: NoCycle: 1
F0757Potential for Harm

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Survey: May 21, 2025Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Sep 19, 2024Corrected: NoCycle: 2
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: Sep 19, 2024Corrected: NoCycle: 2
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Sep 19, 2024Corrected: NoCycle: 2
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Aug 5, 2024Corrected: NoCycle: 2
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: Aug 5, 2024Corrected: NoCycle: 2
F0689Actual Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: May 13, 2024Corrected: NoCycle: 2
F0686Actual Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Feb 29, 2024Corrected: NoCycle: 2
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Feb 29, 2024Corrected: NoCycle: 2
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: Feb 29, 2024Corrected: NoCycle: 2
F0759Potential for Harm

Ensure medication error rates are not 5 percent or greater.

Survey: Feb 29, 2024Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Feb 29, 2024Corrected: NoCycle: 2
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Feb 29, 2024Corrected: NoCycle: 2
F0604Potential for Harm

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Survey: Feb 29, 2024Corrected: NoCycle: 2
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Feb 29, 2024Corrected: NoCycle: 2
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: Feb 29, 2024Corrected: NoCycle: 2
F0838Potential for Harm

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Survey: Feb 22, 2023Corrected: NoCycle: 3
F0880Immediate Jeopardy

Provide and implement an infection prevention and control program.

Survey: Feb 22, 2023Corrected: NoCycle: 3
F0882Potential for Harm

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

Survey: Feb 22, 2023Corrected: NoCycle: 3
F0554Potential for Harm

Allow residents to self-administer drugs if determined clinically appropriate.

Survey: Dec 21, 2022Corrected: NoCycle: 3
F0645Potential for Harm

PASARR screening for Mental disorders or Intellectual Disabilities

Survey: Dec 21, 2022Corrected: NoCycle: 3
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Dec 21, 2022Corrected: NoCycle: 3
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Dec 21, 2022Corrected: NoCycle: 3
F0698Potential for Harm

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Survey: Dec 21, 2022Corrected: NoCycle: 3
F0700Potential for Harm

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Survey: Dec 21, 2022Corrected: NoCycle: 3
F0727Potential for Harm

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Survey: Dec 21, 2022Corrected: NoCycle: 3

+ 4 more deficiencies

Total Fines
$47,753
Number of Fines
2
Payment Denials
0
Total Penalties
2

Penalty History

FineMay 13, 2024
$14,050
FineFeb 29, 2024
$33,703

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.77 hrs
National avg: 2.35 hrs
LPN1.06 hrs
National avg: 0.86 hrs
RN0.83 hrs
National avg: 0.68 hrs
Total Nursing3.66 hrs
National avg: 3.89 hrs
Weekend Total3.29 hrs
National avg: 0.00 hrs
Physical Therapist0.04 hrs
National avg: 0.07 hrs
Total Turnover
66.7%
RN Turnover
78.6%
Administrators Left
2

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (8)

NameRoleTypeOwnership %Since
NSHF OPERATIONS LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Jul 24, 2017
BAUMANN, TROY5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual40%Jun 29, 2017
HOEHN, JEFFREY5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual40%Jun 29, 2017
MILLS, DAVID5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual20%Jun 29, 2017
NORTH SHORE HEALTHCARE LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AOct 1, 2017
BAUMANN, TROYCORPORATE DIRECTORIndividualN/AJun 29, 2017
HOEHN, JEFFREYCORPORATE DIRECTORIndividualN/AJun 29, 2017
HOEHN, JEFFREYW-2 MANAGING EMPLOYEEIndividualN/AJun 29, 2017

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Frequently Asked Questions

What is the CMS rating for Mercy Health Services?▾
Mercy Health Services has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 2/5, and quality measures rating of 2/5. This facility is rated below average.
Has Mercy Health Services had any health inspection violations?▾
Mercy Health Services had 5 deficiency citations in its most recent health inspection (May 21, 2025). The facility has been fined a total of $47,753 across 2 fine(s). It also has 3 infection control citation(s).
What are the staffing levels at Mercy Health Services?▾
Mercy Health Services provides 3.66 total nursing staff hours per resident per day, including 0.83 RN hours, 1.06 LPN hours, and 1.77 nurse aide hours. The total staff turnover rate is 66.7%.
How many beds does Mercy Health Services have?▾
Mercy Health Services has 60 certified beds with an average of 36.1 residents per day, resulting in approximately 60% occupancy. The facility is For profit - Corporation owned and is part of the North Shore Healthcare chain.
Are there other nursing homes near Mercy Health Services?▾
Yes, there are 16 other nursing homes in Milwaukee, Wisconsin with an average rating of 2.4/5. You can compare all facilities on the Milwaukee nursing homes page.

Part of North Shore Healthcare

This chain operates 58 facilities. View all →