• CMS rates this facility 3/5 stars (average)
• Has 59 certified beds with an average of 49.4 residents per day (84% occupancy)
• Last health inspection found 12 deficiencies (inspected Feb 13, 2025)
• Has been fined a total of $47,447 across 2 fine(s)
• Total nursing staff: 5.41 hours per resident per day
Mercy Retirement & Care Center is a 3-star Medicare and Medicaid certified nursing home in Oakland, California with 59 certified beds. It has been operating since 1985. The facility scored at average compared to California facilities.
Ensure services provided by the nursing facility meet professional standards of quality.
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Ensure medication error rates are not 5 percent or greater.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Assure that each resident’s assessment is updated at least once every 3 months.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide enough food/fluids to maintain a resident's health.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Provide and implement an infection prevention and control program.
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Provide enough food/fluids to maintain a resident's health.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| ELDER CARE ALLIANCE | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Jan 17, 1985 |
| JOGLEKAR, RAHUL | CORPORATE DIRECTOR | Individual | N/A | May 19, 2009 |
| KATZMANN, LYNN | CORPORATE DIRECTOR | Individual | N/A | Dec 1, 2012 |
| MCGRATH, GERALDINE | CORPORATE DIRECTOR | Individual | N/A | Dec 1, 2020 |
| MEGINNESS, NOREEN | CORPORATE DIRECTOR | Individual | N/A | Jun 27, 2011 |
| TELLEEN, MICHAEL | CORPORATE DIRECTOR | Individual | N/A | Dec 1, 2008 |
| WHELAN, CHRISTINE | CORPORATE DIRECTOR | Individual | N/A | Dec 1, 2011 |
| BALLEY, MARJORIE | CORPORATE OFFICER | Individual | N/A | Nov 9, 2013 |
| EVITTS, ROBIN | CORPORATE OFFICER | Individual | N/A | May 6, 2019 |
| IVERSON, ADRIENE | CORPORATE OFFICER | Individual | N/A | Apr 1, 2015 |
| BENHAM-DWYER, RAELYNNE | W-2 MANAGING EMPLOYEE | Individual | N/A | Aug 11, 2022 |
| FOREMAN, NICOLE | W-2 MANAGING EMPLOYEE | Individual | N/A | Sep 16, 2019 |
| KRUEGER, MARK | W-2 MANAGING EMPLOYEE | Individual | N/A | Nov 9, 2016 |
| LYONS, BLAINE | W-2 MANAGING EMPLOYEE | Individual | N/A | May 11, 2017 |