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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeCaliforniaMercy Retirement & Care Center

Mercy Retirement & Care Center

3431 Foothill Blvd., Oakland, CA 946015105348540
3/5Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
3/5
Staffing
3/5
Quality
4/5
Beds
59
certified
2 fine(s) totaling $47,447

Key Findings

• CMS rates this facility 3/5 stars (average)

• Has 59 certified beds with an average of 49.4 residents per day (84% occupancy)

• Last health inspection found 12 deficiencies (inspected Feb 13, 2025)

• Has been fined a total of $47,447 across 2 fine(s)

• Total nursing staff: 5.41 hours per resident per day

Mercy Retirement & Care Center is a 3-star Medicare and Medicaid certified nursing home in Oakland, California with 59 certified beds. It has been operating since 1985. The facility scored at average compared to California facilities.

Beds
59
Avg Residents/Day
49.4
Ownership
Non profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jan 17, 1985
Sprinklers
Yes
Council
Resident
County
Alameda
Last Inspection
Feb 13, 2025
Deficiencies (Cycle 1)
12
Weighted Score
71.0
Infection Citations
0

Deficiency Citations (28)

F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Sep 23, 2025Corrected: NoCycle: 1
F0835Potential for Harm

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Survey: Aug 26, 2025Corrected: NoCycle: 1
F0607Potential for Harm

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: Apr 24, 2025Corrected: NoCycle: 1
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Apr 24, 2025Corrected: NoCycle: 1
F0561Potential for Harm

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Survey: Feb 13, 2025Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Feb 13, 2025Corrected: NoCycle: 1
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Feb 13, 2025Corrected: NoCycle: 1
F0756Potential for Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: Feb 13, 2025Corrected: NoCycle: 1
F0759Potential for Harm

Ensure medication error rates are not 5 percent or greater.

Survey: Feb 13, 2025Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Feb 13, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Feb 13, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Feb 13, 2025Corrected: NoCycle: 1
F0684Actual Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Sep 27, 2024Corrected: NoCycle: 2
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Jun 9, 2023Corrected: NoCycle: 2
F0638Potential for Harm

Assure that each resident’s assessment is updated at least once every 3 months.

Survey: Jun 9, 2023Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Jun 9, 2023Corrected: NoCycle: 2
F0689Actual Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jun 9, 2023Corrected: NoCycle: 2
F0692Actual Harm

Provide enough food/fluids to maintain a resident's health.

Survey: Jun 9, 2023Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Jun 9, 2023Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Jun 9, 2023Corrected: NoCycle: 2
F0851Minimal Harm

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Survey: Jun 9, 2023Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jun 9, 2023Corrected: NoCycle: 2
F0626Potential for Harm

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

Survey: Oct 3, 2023Corrected: NoCycle: 3
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Feb 6, 2020Corrected: NoCycle: 3
F0676Potential for Harm

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Survey: Feb 6, 2020Corrected: NoCycle: 3
F0692Potential for Harm

Provide enough food/fluids to maintain a resident's health.

Survey: Feb 6, 2020Corrected: NoCycle: 3
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Feb 6, 2020Corrected: NoCycle: 3
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Feb 6, 2020Corrected: NoCycle: 3
Total Fines
$47,447
Number of Fines
2
Payment Denials
0
Total Penalties
2

Penalty History

FineSep 27, 2024
$16,675
FineJun 9, 2023
$30,772

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide3.46 hrs
National avg: 2.35 hrs
LPN1.19 hrs
National avg: 0.86 hrs
RN0.75 hrs
National avg: 0.68 hrs
Total Nursing5.41 hrs
National avg: 3.89 hrs
Weekend Total4.81 hrs
National avg: 0.00 hrs
Physical Therapist0.11 hrs
National avg: 0.07 hrs
Total Turnover
0.0%
RN Turnover
0.0%
Administrators Left
2

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
Non profit - Corporation
Recent Change
No

Owners & Managers (14)

NameRoleTypeOwnership %Since
ELDER CARE ALLIANCE5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Jan 17, 1985
JOGLEKAR, RAHULCORPORATE DIRECTORIndividualN/AMay 19, 2009
KATZMANN, LYNNCORPORATE DIRECTORIndividualN/ADec 1, 2012
MCGRATH, GERALDINECORPORATE DIRECTORIndividualN/ADec 1, 2020
MEGINNESS, NOREENCORPORATE DIRECTORIndividualN/AJun 27, 2011
TELLEEN, MICHAELCORPORATE DIRECTORIndividualN/ADec 1, 2008
WHELAN, CHRISTINECORPORATE DIRECTORIndividualN/ADec 1, 2011
BALLEY, MARJORIECORPORATE OFFICERIndividualN/ANov 9, 2013
EVITTS, ROBINCORPORATE OFFICERIndividualN/AMay 6, 2019
IVERSON, ADRIENECORPORATE OFFICERIndividualN/AApr 1, 2015
BENHAM-DWYER, RAELYNNEW-2 MANAGING EMPLOYEEIndividualN/AAug 11, 2022
FOREMAN, NICOLEW-2 MANAGING EMPLOYEEIndividualN/ASep 16, 2019
KRUEGER, MARKW-2 MANAGING EMPLOYEEIndividualN/ANov 9, 2016
LYONS, BLAINEW-2 MANAGING EMPLOYEEIndividualN/AMay 11, 2017

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Frequently Asked Questions

What is the CMS rating for Mercy Retirement & Care Center?▾
Mercy Retirement & Care Center has an overall CMS rating of 3 out of 5 stars, with a health inspection rating of 3/5, staffing rating of 3/5, and quality measures rating of 4/5. This facility is rated average.
Has Mercy Retirement & Care Center had any health inspection violations?▾
Mercy Retirement & Care Center had 12 deficiency citations in its most recent health inspection (Feb 13, 2025). The facility has been fined a total of $47,447 across 2 fine(s).
What are the staffing levels at Mercy Retirement & Care Center?▾
Mercy Retirement & Care Center provides 5.41 total nursing staff hours per resident per day, including 0.75 RN hours, 1.19 LPN hours, and 3.46 nurse aide hours.
How many beds does Mercy Retirement & Care Center have?▾
Mercy Retirement & Care Center has 59 certified beds with an average of 49.4 residents per day, resulting in approximately 84% occupancy. The facility is Non profit - Corporation owned.
Are there other nursing homes near Mercy Retirement & Care Center?▾
Yes, there are 17 other nursing homes in Oakland, California with an average rating of 3.9/5. You can compare all facilities on the Oakland nursing homes page.