CMS data snapshot: July 2026
Facility results compared with averages for CMS-certified nursing homes in California. Ratings, staffing and turnover measure different parts of care and should be reviewed together.
Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.
A side-by-side view of the two CMS inspection cycles included in the current dataset.
Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.
Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).
Swipe tabs for staffing, quality and ownership.
Mercy Retirement & Care Center is a 4-star Medicare and Medicaid certified nursing home in Oakland, California with 59 certified beds. It has been operating since 1985. Its overall CMS rating is 4 out of 5.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure services provided by the nursing facility meet professional standards of quality.
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Assure that each resident’s assessment is updated at least once every 3 months.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| ELDER CARE ALLIANCE | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Jan 17, 1985 |
| BENHAM-DWYER, RAELYNNE | W-2 MANAGING EMPLOYEE | Individual | N/A | Aug 11, 2022 |
| FOREMAN, NICOLE | W-2 MANAGING EMPLOYEE | Individual | N/A | Sep 16, 2019 |
| KRUEGER, MARK | W-2 MANAGING EMPLOYEE | Individual | N/A | Nov 9, 2016 |
| LYONS, BLAINE | W-2 MANAGING EMPLOYEE | Individual | N/A | May 11, 2017 |
| JOGLEKAR, RAHUL | CORPORATE DIRECTOR | Individual | N/A | May 19, 2009 |
| KATZMANN, LYNN | CORPORATE DIRECTOR | Individual | N/A | Dec 1, 2012 |
| MCGRATH, GERALDINE | CORPORATE DIRECTOR | Individual | N/A | Dec 1, 2020 |
| MEGINNESS, NOREEN | CORPORATE DIRECTOR | Individual | N/A | Jun 27, 2011 |
| WHELAN, CHRISTINE | CORPORATE DIRECTOR | Individual | N/A | Dec 1, 2011 |
| BALLEY, MARJORIE | CORPORATE OFFICER | Individual | N/A | Nov 9, 2013 |
| EVITTS, ROBIN | CORPORATE OFFICER | Individual | N/A | May 6, 2019 |
| IVERSON, ADRIENE | CORPORATE OFFICER | Individual | N/A | Apr 1, 2015 |
Compare CMS ratings and recorded fines for Mercy Retirement & Care Center and nearby alternatives.
Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.