• CMS rates this facility 5/5 stars (above average)
• Has 50 certified beds with an average of 49.4 residents per day (99% occupancy)
• Last health inspection found 2 deficiencies (inspected Sep 5, 2024)
• No fines on record
• Total nursing staff: 3.86 hours per resident per day
• Staff turnover rate: 33.9%
Mt Hope Nazarene Retirement Community is a 5-star Medicare and Medicaid certified nursing home in Manheim, Pennsylvania with 50 certified beds. It has been operating since 2008. The facility scored above average compared to Pennsylvania facilities.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Ensure each resident receives an accurate assessment.
Provide safe and appropriate respiratory care for a resident when needed.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Ensure each resident receives an accurate assessment.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure medication error rates are not 5 percent or greater.
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| EPHRATA CHURCH OF THE NAZARENE | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 60% | Nov 1, 2006 |
| MAXIM, MARINA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Apr 26, 2017 |
| PECK, MICHAEL | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 2, 2022 |
| TORNABE, MICHELE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Apr 7, 2011 |
| WICKENHEISER, THOMAS | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Feb 29, 2024 |
| FILLMORE, DEBBIE | CORPORATE DIRECTOR | Individual | N/A | Sep 1, 2006 |
| LOVELL, SUSIE | CORPORATE DIRECTOR | Individual | N/A | Aug 24, 2022 |
| LUCAS, JOANNA | CORPORATE DIRECTOR | Individual | N/A | Sep 1, 2006 |
| MARTIN, LEON | CORPORATE DIRECTOR | Individual | N/A | Jan 8, 2018 |
| MAXIM, MARINA | CORPORATE DIRECTOR | Individual | N/A | May 5, 2017 |
| PECK, MICHAEL | CORPORATE DIRECTOR | Individual | N/A | Oct 2, 2022 |
| SNYDER, CHARLYN | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2021 |
| SNYDER, KEVIN | CORPORATE DIRECTOR | Individual | N/A | Apr 11, 2025 |
| STEHR, JOANNE | CORPORATE DIRECTOR | Individual | N/A | Dec 1, 2024 |
| STERNER, JEFF | CORPORATE DIRECTOR | Individual | N/A | Jun 1, 2022 |
| TORNABE, MICHELE | CORPORATE DIRECTOR | Individual | N/A | Mar 12, 2012 |
| WICKENHEISER, THOMAS | CORPORATE DIRECTOR | Individual | N/A | Feb 29, 2024 |
| CAFRELLI, STEVEN | CORPORATE OFFICER | Individual | N/A | Jul 1, 2021 |
| FILLMORE, DEBBIE | CORPORATE OFFICER | Individual | N/A | Nov 1, 2006 |
| HAMBRICK, ROCKLIN | CORPORATE OFFICER | Individual | N/A | Aug 5, 2013 |
| LOVELL, SUSIE | CORPORATE OFFICER | Individual | N/A | Aug 22, 2022 |
| LUCAS, JOANNA | CORPORATE OFFICER | Individual | N/A | Nov 1, 2006 |
| SNYDER, CHARLYN | CORPORATE OFFICER | Individual | N/A | Jul 7, 2020 |
| STERNER, JEFF | CORPORATE OFFICER | Individual | N/A | Feb 9, 2022 |
| EPHRATA CHURCH OF THE NAZARENE | 5% OR GREATER SECURITY INTEREST | Organization | N/A | Nov 1, 2006 |
| EPHRATA CHURCH OF THE NAZARENE | 5% OR GREATER MORTGAGE INTEREST | Organization | N/A | Nov 1, 2006 |