• CMS rates this facility 5/5 stars (above average)
• Has 70 certified beds with an average of 37.6 residents per day (54% occupancy)
• Last health inspection found 4 deficiencies (inspected Apr 10, 2025)
• Has been fined a total of $12,545 across 2 fine(s)
• Total nursing staff: 3.99 hours per resident per day
• Staff turnover rate: 25.0%
• Part of the The Ensign Group chain (324 facilities)
Northbrook Healthcare Center is a 5-star Medicare and Medicaid certified nursing home in Willits, California with 70 certified beds. It has been operating since 1973. The facility scored above average compared to California facilities.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Ensure medication error rates are not 5 percent or greater.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Have a plan that describes the process for conducting QAPI and QAA activities.
Provide and implement an infection prevention and control program.
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Make sure that a working call system is available in each resident's bathroom and bathing area.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Provide and implement an infection prevention and control program.
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| FLAGSTONE HEALTHCARE NORTH LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Nov 15, 2001 |
| THE ENSIGN GROUP INC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | 100% | Nov 15, 2001 |
| TWOMAGNETS LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Aug 1, 2002 |
| GAMBLE, SHAWNDEE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Nov 15, 2001 |
| RAO, SEEMA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Apr 1, 2024 |
| BURNAM, SOON | CORPORATE OFFICER | Individual | N/A | Jan 30, 2006 |
| KEETCH, CHAD | CORPORATE OFFICER | Individual | N/A | Mar 1, 2011 |
| WILLITS, ADAM | CORPORATE OFFICER | Individual | N/A | Sep 9, 2024 |
This chain operates 324 facilities. View all →