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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeCaliforniaNorthbrook Healthcare Center

Northbrook Healthcare Center

64 Northbrook Way, Willits, CA 954907074595592
5/5Much Above Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
4/5
Staffing
4/5
Quality
5/5
Beds
70
certified
2 fine(s) totaling $12,545

Key Findings

• CMS rates this facility 5/5 stars (above average)

• Has 70 certified beds with an average of 37.6 residents per day (54% occupancy)

• Last health inspection found 4 deficiencies (inspected Apr 10, 2025)

• Has been fined a total of $12,545 across 2 fine(s)

• Total nursing staff: 3.99 hours per resident per day

• Staff turnover rate: 25.0%

• Part of the The Ensign Group chain (324 facilities)

Northbrook Healthcare Center is a 5-star Medicare and Medicaid certified nursing home in Willits, California with 70 certified beds. It has been operating since 1973. The facility scored above average compared to California facilities.

Beds
70
Avg Residents/Day
37.6
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Apr 1, 1973
Sprinklers
Yes
Council
Resident
County
Mendocino
Last Inspection
Apr 10, 2025
Deficiencies (Cycle 1)
4
Weighted Score
66.0
Infection Citations
0

Deficiency Citations (28)

F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Dec 29, 2025Corrected: NoCycle: 1
F0604Actual Harm

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Survey: Mar 5, 2025Corrected: NoCycle: 1
F0759Potential for Harm

Ensure medication error rates are not 5 percent or greater.

Survey: Apr 10, 2025Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Apr 10, 2025Corrected: NoCycle: 1
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Mar 27, 2023Corrected: NoCycle: 2
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Mar 27, 2023Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Mar 27, 2023Corrected: NoCycle: 2
F0801Potential for Harm

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Survey: Mar 27, 2023Corrected: NoCycle: 2
F0802Potential for Harm

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

Survey: Mar 27, 2023Corrected: NoCycle: 2
F0803Potential for Harm

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Survey: Mar 27, 2023Corrected: NoCycle: 2
F0804Potential for Harm

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Survey: Mar 27, 2023Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Mar 27, 2023Corrected: NoCycle: 2
F0847Potential for Harm

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

Survey: Mar 27, 2023Corrected: NoCycle: 2
F0865Potential for Harm

Have a plan that describes the process for conducting QAPI and QAA activities.

Survey: Mar 27, 2023Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Mar 27, 2023Corrected: NoCycle: 2
F0882Potential for Harm

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

Survey: Mar 27, 2023Corrected: NoCycle: 2
F0919Potential for Harm

Make sure that a working call system is available in each resident's bathroom and bathing area.

Survey: Mar 27, 2023Corrected: NoCycle: 2
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Mar 27, 2023Corrected: NoCycle: 2
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Aug 30, 2019Corrected: NoCycle: 3
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Aug 30, 2019Corrected: NoCycle: 3
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Aug 30, 2019Corrected: NoCycle: 3
F0676Potential for Harm

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Survey: Aug 30, 2019Corrected: NoCycle: 3
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Aug 30, 2019Corrected: NoCycle: 3
F0757Potential for Harm

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Survey: Aug 30, 2019Corrected: NoCycle: 3
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Aug 30, 2019Corrected: NoCycle: 3
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Aug 30, 2019Corrected: NoCycle: 3
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Aug 30, 2019Corrected: NoCycle: 3
F0925Potential for Harm

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Survey: Aug 30, 2019Corrected: NoCycle: 3
Total Fines
$12,545
Number of Fines
2
Payment Denials
0
Total Penalties
2

Penalty History

FineMar 27, 2023
$3,250
FineMar 5, 2025
$9,295

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.55 hrs
National avg: 2.35 hrs
LPN1.00 hrs
National avg: 0.86 hrs
RN0.44 hrs
National avg: 0.68 hrs
Total Nursing3.99 hrs
National avg: 3.89 hrs
Weekend Total3.65 hrs
National avg: 0.00 hrs
Physical Therapist0.03 hrs
National avg: 0.07 hrs
Total Turnover
25.0%
RN Turnover
0.0%
Administrators Left
1

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (8)

NameRoleTypeOwnership %Since
FLAGSTONE HEALTHCARE NORTH LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Nov 15, 2001
THE ENSIGN GROUP INC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganization100%Nov 15, 2001
TWOMAGNETS LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AAug 1, 2002
GAMBLE, SHAWNDEEOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 15, 2001
RAO, SEEMAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AApr 1, 2024
BURNAM, SOONCORPORATE OFFICERIndividualN/AJan 30, 2006
KEETCH, CHADCORPORATE OFFICERIndividualN/AMar 1, 2011
WILLITS, ADAMCORPORATE OFFICERIndividualN/ASep 9, 2024

Frequently Asked Questions

What is the CMS rating for Northbrook Healthcare Center?▾
Northbrook Healthcare Center has an overall CMS rating of 5 out of 5 stars, with a health inspection rating of 4/5, staffing rating of 4/5, and quality measures rating of 5/5. This facility is rated above average.
Has Northbrook Healthcare Center had any health inspection violations?▾
Northbrook Healthcare Center had 4 deficiency citations in its most recent health inspection (Apr 10, 2025). The facility has been fined a total of $12,545 across 2 fine(s).
What are the staffing levels at Northbrook Healthcare Center?▾
Northbrook Healthcare Center provides 3.99 total nursing staff hours per resident per day, including 0.44 RN hours, 1.00 LPN hours, and 2.55 nurse aide hours. The total staff turnover rate is 25.0%.
How many beds does Northbrook Healthcare Center have?▾
Northbrook Healthcare Center has 70 certified beds with an average of 37.6 residents per day, resulting in approximately 54% occupancy. The facility is For profit - Limited Liability company owned and is part of the The Ensign Group chain.

Part of The Ensign Group

This chain operates 324 facilities. View all →