CMS data snapshot: July 2026
Facility results compared with averages for CMS-certified nursing homes in Massachusetts. Ratings, staffing and turnover measure different parts of care and should be reviewed together.
Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.
A side-by-side view of the two CMS inspection cycles included in the current dataset.
Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.
Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).
Swipe tabs for staffing, quality and ownership.
Oaks, The is a 4-star Medicare and Medicaid certified nursing home in New Bedford, Massachusetts with 122 certified beds. It has been operating since 1989. Its overall CMS rating is 4 out of 5.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Ensure services provided by the nursing facility meet professional standards of quality.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Provide timely, quality laboratory services/tests to meet the needs of residents.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| NEW BEDFORD MEDICAL INVESTORS, LLC | DIRECT OWNERSHIP INTEREST | Organization | N/A | Feb 20, 2003 |
| PRESTON, FORREST | DIRECT OWNERSHIP INTEREST | Individual | N/A | Feb 20, 2003 |
| PRESTON, FORREST | INDIRECT OWNERSHIP INTEREST | Individual | N/A | Feb 20, 2003 |
| LONG, ZOFIA | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Jul 1, 1999 |
| MEDEIROS, TAYLER | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Oct 10, 2023 |
| SILVA, HELENA | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Jun 13, 2016 |
| FLETCHER, TODD | CORPORATE DIRECTOR | Individual | N/A | May 1, 2021 |
| LAY, LISA | CORPORATE DIRECTOR | Individual | N/A | Apr 24, 2017 |
| SWANKER, RICHARD | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2022 |
| ZIEGLER, JAMES | CORPORATE DIRECTOR | Individual | N/A | Sep 18, 2001 |
| CROSS, CINDY | CORPORATE OFFICER | Individual | N/A | Nov 1, 2003 |
| FLETCHER, TODD | CORPORATE OFFICER | Individual | N/A | Nov 2, 2020 |
| HENRY, TERRY | CORPORATE OFFICER | Individual | N/A | Nov 1, 2003 |
| LAY, LISA | CORPORATE OFFICER | Individual | N/A | Feb 9, 2018 |
| SWANKER, RICHARD | CORPORATE OFFICER | Individual | N/A | Apr 1, 2011 |
| THURMOND, JOAN | CORPORATE OFFICER | Individual | N/A | Nov 1, 2003 |
| ZIEGLER, JAMES | CORPORATE OFFICER | Individual | N/A | Aug 16, 1999 |
| LIFE CARE CENTERS OF AMERICA, INC. | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Nov 1, 2003 |
| NEW BEDFORD MEDICAL INVESTORS, LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jul 15, 2019 |
| HETZLER, JULIANNE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Aug 1, 2023 |
| LONG, ZOFIA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 1, 1999 |
| MEDEIROS, TAYLER | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 10, 2023 |
| PRESTON, AUBREY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Nov 27, 2024 |
| PRESTON, FORREST | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Feb 20, 2003 |
| SILVA, HELENA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jun 13, 2016 |
| LIFE CARE CENTERS OF AMERICA, INC. | ADP OF THE SNF | Organization | N/A | Feb 11, 2025 |
| HETZLER, JULIANNE | ADP OF THE SNF | Individual | N/A | Feb 28, 2025 |
| PRESTON, FORREST | ADP OF THE SNF | Individual | N/A | Sep 9, 2021 |
| SILVA, HELENA | ADP OF THE SNF | Individual | N/A | Feb 7, 2025 |
Compare CMS ratings and recorded fines for Oaks, The and nearby alternatives.
Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.
This chain operates 194 facilities. View all →