• CMS rates this facility 5/5 stars (above average)
• Has 217 certified beds with an average of 118.9 residents per day (55% occupancy)
• Last health inspection found 3 deficiencies (inspected Aug 13, 2025)
• No fines on record
• Total nursing staff: 3.80 hours per resident per day
• Staff turnover rate: 29.0%
• Part of the Diocesan Health Facilities chain (5 facilities)
Sacred Heart Nursing Home is a 5-star Medicare and Medicaid certified nursing home in New Bedford, Massachusetts with 217 certified beds. It has been operating since 1990. The facility scored above average compared to Massachusetts facilities.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide care or services that was trauma informed and/or culturally competent.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Implement a program that monitors antibiotic use.
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide activities to meet all resident's needs.
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Ensure that residents are free from significant medication errors.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| DIOCESAN HEALTH FACILITIES | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jan 1, 2000 |
| MITCHELL, LAURA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Feb 1, 2020 |
| ROQUE, JOANNE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 1, 2019 |
| KILEY, KEVIN | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2019 |
| LONG, JOANNE | CORPORATE DIRECTOR | Individual | N/A | Sep 24, 2014 |
| OLIVEIRA, JOHN | CORPORATE DIRECTOR | Individual | N/A | Sep 24, 2014 |
| ROQUE, JOANNE | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2019 |
| SAUNDERS, RICHARD | CORPORATE DIRECTOR | Individual | N/A | Sep 24, 2014 |
| SMITH, WALTER | CORPORATE DIRECTOR | Individual | N/A | Sep 24, 2014 |
| WILSON, RICHARD | CORPORATE DIRECTOR | Individual | N/A | Sep 24, 2014 |
| DA CUNHA, EDGAR | CORPORATE OFFICER | Individual | N/A | Sep 24, 2014 |
| MELLO, CURTIS | CONTRACTED MANAGING EMPLOYEE | Individual | N/A | Jan 1, 2020 |
| DAVIS, JENNIFER | W-2 MANAGING EMPLOYEE | Individual | N/A | Jul 27, 2015 |
This chain operates 5 facilities. View all →