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HomeMichiganOptalis Health & Rehabilitation at Kent-Crossing

Optalis Health & Rehabilitation at Kent-Crossing

2320 E Beltline SE, Grand Rapids, MI 495466169493000WebsiteGoogle Maps
3.8on Google(81 reviews)
1/5Much Below Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
1/5
Staffing
3/5
Quality
4/5
Beds
182
certified
Ownership changed in the last 12 months.

How Optalis Health & Rehabilitation at Kent-Crossing Compares in Michigan

Facility results compared with averages for CMS-certified nursing homes in Michigan. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
1/5
MI average
3.1/5
Below state average
Health inspection rating
1/5
MI average
2.8/5
Below state average
Staffing rating
3/5
MI average
3.6/5
Below state average
Nursing hours per resident
3.75 hrs/day
MI average
3.99 hrs/day
Below state average
RN hours per resident
0.64 hrs/day
MI average
0.78 hrs/day
Below state average
Staff turnover
56.1%
MI average
44.1%
Higher than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 1/5 overall CMS rating is below the Michigan average of 3.1/5.
Its 1/5 health inspection rating is below the Michigan average of 2.8/5.
Reported RN time is 0.64 hours per resident per day, below the state average of 0.78.
Staff turnover is 56.1%, higher than the Michigan average of 44.1%.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
32
deficiency citations
Inspected Jan 29, 2025
Most recent cycle
27
deficiency citations
Inspected Mar 19, 2026
The most recent cycle recorded 5 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$9,429/mo
Michigan median
Private Room
$10,372/mo
Michigan median
Kent County 65+
93,213
14.2% of county
County Population
657,321
Kent County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Optalis Health & Rehabilitation at Kent-Crossing is a 1-star Medicare and Medicaid certified nursing home in Grand Rapids, Michigan with 182 certified beds. It has been operating since 1967. Its overall CMS rating is 1 out of 5.

Beds
182
Avg Residents/Day
121.4
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jan 1, 1967
Sprinklers
Yes
Council
Resident
County
Kent
Last Inspection
Mar 19, 2026
Deficiencies (Cycle 1)
27
Weighted Score
193.5
Infection Citations
0

Deficiency Citations (69)

F0760Actual Harm

Ensure that residents are free from significant medication errors.

Survey: Mar 19, 2026Corrected: NoCycle: 1
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Mar 19, 2026Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Mar 19, 2026Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Mar 19, 2026Corrected: NoCycle: 1
F0921Potential for Harm

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Survey: Mar 19, 2026Corrected: NoCycle: 1
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Mar 19, 2026Corrected: NoCycle: 1
F0552Potential for Harm

Ensure that residents are fully informed and understand their health status, care and treatments.

Survey: Mar 19, 2026Corrected: NoCycle: 1
F0561Potential for Harm

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Survey: Mar 19, 2026Corrected: NoCycle: 1
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Mar 19, 2026Corrected: NoCycle: 1
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Mar 19, 2026Corrected: NoCycle: 1
F0582Potential for Harm

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Survey: Mar 19, 2026Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Mar 19, 2026Corrected: NoCycle: 1
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Mar 19, 2026Corrected: NoCycle: 1
F0602Potential for Harm

Protect each resident from the wrongful use of the resident's belongings or money.

Survey: Mar 19, 2026Corrected: NoCycle: 1
F0605Potential for Harm

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Survey: Mar 19, 2026Corrected: NoCycle: 1
F0607Potential for Harm

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: Mar 19, 2026Corrected: NoCycle: 1
F0637Potential for Harm

Assess the resident when there is a significant change in condition

Survey: Mar 19, 2026Corrected: NoCycle: 1
F0644Potential for Harm

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Survey: Mar 19, 2026Corrected: NoCycle: 1
F0693Potential for Harm

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Survey: Mar 19, 2026Corrected: NoCycle: 1
F0756Potential for Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: Mar 19, 2026Corrected: NoCycle: 1
F0883Potential for Harm

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Survey: Mar 19, 2026Corrected: NoCycle: 1
F0567Potential for Harm

Honor the resident's right to manage his or her financial affairs.

Survey: Aug 7, 2025Corrected: NoCycle: 1
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Aug 7, 2025Corrected: NoCycle: 1
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Aug 7, 2025Corrected: NoCycle: 1
F0725Potential for Harm

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Survey: Aug 7, 2025Corrected: NoCycle: 1
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Aug 7, 2025Corrected: NoCycle: 1
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Aug 7, 2025Corrected: NoCycle: 1
F0680Potential for Harm

Ensure the activities program is directed by a qualified professional.

Survey: Jan 29, 2025Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Jan 29, 2025Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jan 29, 2025Corrected: NoCycle: 2

+ 39 more deficiencies

Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.28 hrs
National avg: 2.32 hrs
LPN0.83 hrs
National avg: 0.86 hrs
RN0.64 hrs
National avg: 0.69 hrs
Total Nursing3.75 hrs
National avg: 3.86 hrs
Weekend Total3.40 hrs
National avg: 0.00 hrs
Physical Therapist0.03 hrs
National avg: 0.07 hrs
Total Turnover
56.1%
RN Turnover
84.2%
Administrators Left
1

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
Yes (within 12 months)

Owners & Managers (17)

NameRoleTypeOwnership %Since
OM HOLDCO 7 LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganizationN/AJul 1, 2025
PINAL R. PATEL 2020 IRREVOCABLE FAMILY TRUST UAD 10-6-20205% OR GREATER DIRECT OWNERSHIP INTERESTOrganizationN/AJul 1, 2025
PATEL, RAJANMANAGING CONTROL - GOVERNING BODYIndividualN/AJul 1, 2025
PATEL, RAJANCORPORATE OFFICERIndividualN/AJul 1, 2025
OPTUM MANAGEMENT SOLUTIONS. INCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AJul 1, 2025
LINK, ERICOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 1, 2025
MILLER-GILL, DESHONIQUEOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 1, 2025
NWANKWO, UCHEBIKEOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 1, 2025
SHARON, ROBERTOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 1, 2025
2320 E BELTLINE AVE SE PROPCO LLCADP OF THE SNFOrganizationN/AJul 1, 2025
CLIFTONLARSONALLEN LLPADP OF THE SNFOrganizationN/AJul 1, 2025
OPTUM MANAGEMENT SOLUTIONS. INCADP OF THE SNFOrganizationN/AJul 1, 2025
SCHLAUPITZ MADHAVANADP OF THE SNFOrganizationN/AJul 1, 2025
WELLTOWER OP, LLCADP OF THE SNFOrganizationN/AJul 1, 2025
CONNER, MARIANNEADP OF THE SNFIndividualN/AJul 1, 2025
LINK, ERICADP OF THE SNFIndividualN/ANov 26, 2025
NWANKWO, UCHEBIKEADP OF THE SNFIndividualN/ANov 26, 2025

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Optalis Health & Rehabilitation at Kent-Crossing and nearby alternatives.

All Michigan facilities
Optalis Health & Rehabilitation at Kent-Crossing
Grand Rapids, MICurrent facility
CMS
1/5
Health
1/5
Staffing
3/5
Recorded fines: None
Holland Home - Raybrook Manor
Grand Rapids, MI1,584 ft
CMS
5/5
Health
4/5
Staffing
5/5
Recorded fines: None
Valley Health Center
Grand Rapids, MI1.8 mi
CMS
5/5
Health
5/5
Staffing
5/5
Recorded fines: None
Mission Point Nursing & Physical Rehabilitation Ce
Grand Rapids, MI2.0 mi
CMS
2/5
Health
2/5
Staffing
4/5
Recorded fines: $48,868
Optalis Health and Rehabilitation of Grand Rapids
Grand Rapids, MI2.1 miAbuse flag
CMS
1/5
Health
1/5
Staffing
2/5
Recorded fines: $136,785
Holland Home Breton Rehabilitation & Living Centre
Grand Rapids, MI2.8 mi
CMS
5/5
Health
5/5
Staffing
5/5
Recorded fines: None
Porter Hills Health Center
Grand Rapids, MI2.8 mi
CMS
5/5
Health
5/5
Staffing
5/5
Recorded fines: None
FacilityDistanceCMSHealthStaffingRecorded fines
Optalis Health & Rehabilitation at Kent-Crossing
Grand Rapids, MI · Current facility
—1/51/53/5None recorded
Holland Home - Raybrook Manor
Grand Rapids, MI
1,584 ft5/54/55/5None recorded
Valley Health Center
Grand Rapids, MI
1.8 mi5/55/55/5None recorded
Mission Point Nursing & Physical Rehabilitation Ce
Grand Rapids, MI
2.0 mi2/52/54/5$48,868
Optalis Health and Rehabilitation of Grand Rapids
Grand Rapids, MI
2.1 mi1/51/52/5$136,785
Holland Home Breton Rehabilitation & Living Centre
Grand Rapids, MI
2.8 mi5/55/55/5None recorded
Porter Hills Health Center
Grand Rapids, MI
2.8 mi5/55/55/5None recorded

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Optalis Health & Rehabilitation at Kent-Crossing?▾
Optalis Health & Rehabilitation at Kent-Crossing has an overall CMS rating of 1 out of 5 stars, with a health inspection rating of 1/5, staffing rating of 3/5, and quality measures rating of 4/5. This facility is rated below average.
How much does Optalis Health & Rehabilitation at Kent-Crossing cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Michigan is $9,429/month for a semi-private room and $10,372/month for a private room (Genworth/CareScout 2024). Optalis Health & Rehabilitation at Kent-Crossing participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Optalis Health & Rehabilitation at Kent-Crossing had any health inspection violations?▾
Optalis Health & Rehabilitation at Kent-Crossing had 27 deficiency citations in its most recent health inspection (Mar 19, 2026). The current CMS dataset records no fines for this facility.
What are the staffing levels at Optalis Health & Rehabilitation at Kent-Crossing?▾
Optalis Health & Rehabilitation at Kent-Crossing provides 3.75 total nursing staff hours per resident per day, including 0.64 RN hours, 0.83 LPN hours, and 2.28 nurse aide hours. The total staff turnover rate is 56.1%.
How many beds does Optalis Health & Rehabilitation at Kent-Crossing have?▾
Optalis Health & Rehabilitation at Kent-Crossing has 182 certified beds with an average of 121.4 residents per day, resulting in approximately 67% occupancy. The facility is For profit - Corporation owned and is part of the Optalis Health & Rehabilitation chain.
Are there other nursing homes near Optalis Health & Rehabilitation at Kent-Crossing?▾
Yes. This page lists 6 nearby nursing homes in Michigan, including 6 in Grand Rapids. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Optalis Health & Rehabilitation at Kent-Crossing?▾
On Google Maps, Optalis Health & Rehabilitation at Kent-Crossing has a rating of 3.8 out of 5 based on 81 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 1/5.

Part of Optalis Health & Rehabilitation

This chain operates 37 facilities. View all →