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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeMichiganOptalis Health & Rehabilitation at Kent-Crossing

Optalis Health & Rehabilitation at Kent-Crossing

2320 E Beltline SE, Grand Rapids, MI 495466169493000
1/5Much Below Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
1/5
Staffing
3/5
Quality
2/5
Beds
182
certified

Key Findings

• CMS rates this facility 1/5 stars (below average)

• Has 182 certified beds with an average of 111.3 residents per day (61% occupancy)

• Last health inspection found 22 deficiencies (inspected Jan 29, 2025)

• No fines on record

• Total nursing staff: 3.87 hours per resident per day

• Staff turnover rate: 38.3%

• Part of the Optalis Health & Rehabilitation chain (36 facilities)

Optalis Health & Rehabilitation at Kent-Crossing is a 1-star Medicare and Medicaid certified nursing home in Grand Rapids, Michigan with 182 certified beds. It has been operating since 1967. The facility scored below average compared to Michigan facilities.

Beds
182
Avg Residents/Day
111.3
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jan 1, 1967
Sprinklers
Yes
Council
Resident
County
Kent
Last Inspection
Jan 29, 2025
Deficiencies (Cycle 1)
22
Weighted Score
212.0
Infection Citations
0

Deficiency Citations (60)

F0567Potential for Harm

Honor the resident's right to manage his or her financial affairs.

Survey: Aug 7, 2025Corrected: NoCycle: 1
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Aug 7, 2025Corrected: NoCycle: 1
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Aug 7, 2025Corrected: NoCycle: 1
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Aug 7, 2025Corrected: NoCycle: 1
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Aug 7, 2025Corrected: NoCycle: 1
F0725Potential for Harm

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Survey: Aug 7, 2025Corrected: NoCycle: 1
F0558Potential for Harm

Reasonably accommodate the needs and preferences of each resident.

Survey: Jan 29, 2025Corrected: NoCycle: 1
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Jan 29, 2025Corrected: NoCycle: 1
F0644Potential for Harm

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Survey: Jan 29, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Jan 29, 2025Corrected: NoCycle: 1
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Jan 29, 2025Corrected: NoCycle: 1
F0679Potential for Harm

Provide activities to meet all resident's needs.

Survey: Jan 29, 2025Corrected: NoCycle: 1
F0680Potential for Harm

Ensure the activities program is directed by a qualified professional.

Survey: Jan 29, 2025Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Jan 29, 2025Corrected: NoCycle: 1
F0692Potential for Harm

Provide enough food/fluids to maintain a resident's health.

Survey: Jan 29, 2025Corrected: NoCycle: 1
F0699Potential for Harm

Provide care or services that was trauma informed and/or culturally competent.

Survey: Jan 29, 2025Corrected: NoCycle: 1
F0791Potential for Harm

Provide or obtain dental services for each resident.

Survey: Jan 29, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Jan 29, 2025Corrected: NoCycle: 1
F0921Potential for Harm

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Survey: Jan 29, 2025Corrected: NoCycle: 1
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Jan 29, 2025Corrected: NoCycle: 1
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Jan 29, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jan 29, 2025Corrected: NoCycle: 1
F0625Potential for Harm

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Survey: Oct 24, 2024Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Oct 24, 2024Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Oct 24, 2024Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Oct 11, 2024Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Oct 11, 2024Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Oct 11, 2024Corrected: NoCycle: 2
F0554Potential for Harm

Allow residents to self-administer drugs if determined clinically appropriate.

Survey: Apr 25, 2024Corrected: NoCycle: 2
F0573Potential for Harm

Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

Survey: Apr 25, 2024Corrected: NoCycle: 2

+ 30 more deficiencies

Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.53 hrs
National avg: 2.35 hrs
LPN0.84 hrs
National avg: 0.86 hrs
RN0.49 hrs
National avg: 0.68 hrs
Total Nursing3.87 hrs
National avg: 3.89 hrs
Weekend Total3.29 hrs
National avg: 0.00 hrs
Physical Therapist0.02 hrs
National avg: 0.07 hrs
Total Turnover
38.3%
RN Turnover
42.9%
Administrators Left
1

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (12)

NameRoleTypeOwnership %Since
OM HOLDCO 7 LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganizationN/AJul 1, 2025
PINAL R. PATEL 2020 IRREVOCABLE FAMILY TRUST UAD 10-6-20205% OR GREATER DIRECT OWNERSHIP INTERESTOrganizationN/AJul 1, 2025
PAAR 108 LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJul 1, 2025
PINAL R. PATEL 2017 IRREVOCABLE TRUST F/B/O AARNA R. PATEL5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJul 1, 2025
PINAL R. PATEL 2017 IRREVOCABLE TRUST F/B/O ANSH R. PATEL5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJul 1, 2025
RAJAN G. PATEL 2020 IRREVOCABLE FAMILY TRUST5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJul 1, 2025
OPTUM MANAGEMENT SOLUTIONS. INCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AJul 1, 2025
LINK, ERICOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 1, 2025
MILLER-GILL, DESHONIQUEOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 1, 2025
NWANKWO, UCHEBIKEOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 1, 2025
SHARON, ROBERTOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 1, 2025
PATEL, RAJANCORPORATE OFFICERIndividualN/AJul 1, 2025

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Frequently Asked Questions

What is the CMS rating for Optalis Health & Rehabilitation at Kent-Crossing?▾
Optalis Health & Rehabilitation at Kent-Crossing has an overall CMS rating of 1 out of 5 stars, with a health inspection rating of 1/5, staffing rating of 3/5, and quality measures rating of 2/5. This facility is rated below average.
Has Optalis Health & Rehabilitation at Kent-Crossing had any health inspection violations?▾
Optalis Health & Rehabilitation at Kent-Crossing had 22 deficiency citations in its most recent health inspection (Jan 29, 2025). The facility has no fines on record.
What are the staffing levels at Optalis Health & Rehabilitation at Kent-Crossing?▾
Optalis Health & Rehabilitation at Kent-Crossing provides 3.87 total nursing staff hours per resident per day, including 0.49 RN hours, 0.84 LPN hours, and 2.53 nurse aide hours. The total staff turnover rate is 38.3%.
How many beds does Optalis Health & Rehabilitation at Kent-Crossing have?▾
Optalis Health & Rehabilitation at Kent-Crossing has 182 certified beds with an average of 111.3 residents per day, resulting in approximately 61% occupancy. The facility is For profit - Corporation owned and is part of the Optalis Health & Rehabilitation chain.
Are there other nursing homes near Optalis Health & Rehabilitation at Kent-Crossing?▾
Yes, there are 18 other nursing homes in Grand Rapids, Michigan with an average rating of 3.5/5. You can compare all facilities on the Grand Rapids nursing homes page.

Part of Optalis Health & Rehabilitation

This chain operates 36 facilities. View all →