• CMS rates this facility 1/5 stars (below average)
• Has 182 certified beds with an average of 111.3 residents per day (61% occupancy)
• Last health inspection found 22 deficiencies (inspected Jan 29, 2025)
• No fines on record
• Total nursing staff: 3.87 hours per resident per day
• Staff turnover rate: 38.3%
• Part of the Optalis Health & Rehabilitation chain (36 facilities)
Optalis Health & Rehabilitation at Kent-Crossing is a 1-star Medicare and Medicaid certified nursing home in Grand Rapids, Michigan with 182 certified beds. It has been operating since 1967. The facility scored below average compared to Michigan facilities.
Honor the resident's right to manage his or her financial affairs.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Reasonably accommodate the needs and preferences of each resident.
Ensure each resident receives an accurate assessment.
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide activities to meet all resident's needs.
Ensure the activities program is directed by a qualified professional.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide enough food/fluids to maintain a resident's health.
Provide care or services that was trauma informed and/or culturally competent.
Provide or obtain dental services for each resident.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Provide and implement an infection prevention and control program.
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Provide and implement an infection prevention and control program.
Allow residents to self-administer drugs if determined clinically appropriate.
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
+ 30 more deficiencies
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| OM HOLDCO 7 LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | N/A | Jul 1, 2025 |
| PINAL R. PATEL 2020 IRREVOCABLE FAMILY TRUST UAD 10-6-2020 | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | N/A | Jul 1, 2025 |
| PAAR 108 LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Jul 1, 2025 |
| PINAL R. PATEL 2017 IRREVOCABLE TRUST F/B/O AARNA R. PATEL | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Jul 1, 2025 |
| PINAL R. PATEL 2017 IRREVOCABLE TRUST F/B/O ANSH R. PATEL | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Jul 1, 2025 |
| RAJAN G. PATEL 2020 IRREVOCABLE FAMILY TRUST | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Jul 1, 2025 |
| OPTUM MANAGEMENT SOLUTIONS. INC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jul 1, 2025 |
| LINK, ERIC | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 1, 2025 |
| MILLER-GILL, DESHONIQUE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 1, 2025 |
| NWANKWO, UCHEBIKE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 1, 2025 |
| SHARON, ROBERT | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 1, 2025 |
| PATEL, RAJAN | CORPORATE OFFICER | Individual | N/A | Jul 1, 2025 |
This chain operates 36 facilities. View all →