CMS data snapshot: July 2026
Facility results compared with averages for CMS-certified nursing homes in Michigan. Ratings, staffing and turnover measure different parts of care and should be reviewed together.
Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.
A side-by-side view of the two CMS inspection cycles included in the current dataset.
Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.
Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).
Swipe tabs for staffing, quality and ownership.
Optalis Health & Rehabilitation at Kent-Crossing is a 1-star Medicare and Medicaid certified nursing home in Grand Rapids, Michigan with 182 certified beds. It has been operating since 1967. Its overall CMS rating is 1 out of 5.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Ensure that residents are fully informed and understand their health status, care and treatments.
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Protect each resident from the wrongful use of the resident's belongings or money.
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
+ 39 more deficiencies
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| OM HOLDCO 7 LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | N/A | Jul 1, 2025 |
| PINAL R. PATEL 2020 IRREVOCABLE FAMILY TRUST UAD 10-6-2020 | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | N/A | Jul 1, 2025 |
| PATEL, RAJAN | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Jul 1, 2025 |
| PATEL, RAJAN | CORPORATE OFFICER | Individual | N/A | Jul 1, 2025 |
| OPTUM MANAGEMENT SOLUTIONS. INC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jul 1, 2025 |
| LINK, ERIC | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 1, 2025 |
| MILLER-GILL, DESHONIQUE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 1, 2025 |
| NWANKWO, UCHEBIKE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 1, 2025 |
| SHARON, ROBERT | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 1, 2025 |
| 2320 E BELTLINE AVE SE PROPCO LLC | ADP OF THE SNF | Organization | N/A | Jul 1, 2025 |
| CLIFTONLARSONALLEN LLP | ADP OF THE SNF | Organization | N/A | Jul 1, 2025 |
| OPTUM MANAGEMENT SOLUTIONS. INC | ADP OF THE SNF | Organization | N/A | Jul 1, 2025 |
| SCHLAUPITZ MADHAVAN | ADP OF THE SNF | Organization | N/A | Jul 1, 2025 |
| WELLTOWER OP, LLC | ADP OF THE SNF | Organization | N/A | Jul 1, 2025 |
| CONNER, MARIANNE | ADP OF THE SNF | Individual | N/A | Jul 1, 2025 |
| LINK, ERIC | ADP OF THE SNF | Individual | N/A | Nov 26, 2025 |
| NWANKWO, UCHEBIKE | ADP OF THE SNF | Individual | N/A | Nov 26, 2025 |
Compare CMS ratings and recorded fines for Optalis Health & Rehabilitation at Kent-Crossing and nearby alternatives.
Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.
This chain operates 37 facilities. View all →