• CMS rates this facility 4/5 stars (above average)
• Has 101 certified beds with an average of 88.1 residents per day (87% occupancy)
• Last health inspection found 11 deficiencies (inspected Feb 5, 2025)
• No fines on record
• Total nursing staff: 4.79 hours per resident per day
• Staff turnover rate: 31.5%
Holland Home - Raybrook Manor is a 4-star Medicare and Medicaid certified nursing home in Grand Rapids, Michigan with 101 certified beds. It has been operating since 1985. The facility scored above average compared to Michigan facilities.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Keep residents' personal and medical records private and confidential.
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Ensure services provided by the nursing facility meet professional standards of quality.
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Respond appropriately to all alleged violations.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| CHRISTIAN LIVING SERVICES | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jan 1, 2009 |
| FARR, PAUL | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2011 |
| HIDALGO, CARLOS | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2022 |
| JOHNSON, MARK | CORPORATE DIRECTOR | Individual | N/A | Jul 21, 2021 |
| KNIBBE, DAVID | CORPORATE DIRECTOR | Individual | N/A | Dec 1, 2016 |
| MALBURG, GARY | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2012 |
| NAGELKERK, JEAN | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2015 |
| SANCHEZ, NELSON | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2017 |
| SEGOVIA, GILBERT | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2022 |
| SMITH, DAVID | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2022 |
| THOLE, NICK | CORPORATE DIRECTOR | Individual | N/A | Dec 1, 2016 |
| URSUL, MARY | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2012 |
| VOGEL-VANDERSON, SUSAN | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2011 |
| VUGTEVEEN, TROY | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2022 |
| WATSON, SAM | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2017 |
| KINDER, ADAM | CORPORATE OFFICER | Individual | N/A | Apr 4, 2021 |
| VUGTEVEEN, TROY | CORPORATE OFFICER | Individual | N/A | Jan 1, 2022 |
| DUEMLER, RONALD | CONTRACTED MANAGING EMPLOYEE | Individual | N/A | Jun 26, 2000 |
| MATRO, PHILIP | W-2 MANAGING EMPLOYEE | Individual | N/A | Apr 4, 2021 |
| MYERS, TIMOTHY | W-2 MANAGING EMPLOYEE | Individual | N/A | Jun 30, 2016 |