• CMS rates this facility 4/5 stars (above average)
• Has 20 certified beds with an average of 16.7 residents per day (84% occupancy)
• Last health inspection found 9 deficiencies (inspected Apr 17, 2025)
• No fines on record
• Total nursing staff: 5.42 hours per resident per day
• Staff turnover rate: 71.1% (high)
• Part of the Otterbein Seniorlife chain (19 facilities)
Otterbein North Shore is a 4-star Medicare and Medicaid certified nursing home in Lakeside, Ohio with 20 certified beds. It has been operating since 2007. The facility scored above average compared to Ohio facilities.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Reasonably accommodate the needs and preferences of each resident.
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Post nurse staffing information every day.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Provide and implement an infection prevention and control program.
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| OTTERBEIN LSC, LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Jan 1, 2016 |
| OTTERBEIN HOME | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | 100% | Dec 1, 2021 |
| FUNCTIONAL PATHWAYS OF TENNESSEE LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Dec 1, 2018 |
| OTTERBEIN HOME | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Dec 1, 2021 |
| APP, LYNN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 1, 2021 |
| BARTLETT, VICTORIA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 1, 2021 |
| BAYLIFF, BECKY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 1, 2021 |
| BROWNSON, WILLIAM | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 1, 2021 |
| BURKE, DANIEL | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 1, 2021 |
| COLEMAN, ROBERT | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 1, 2021 |
| FRALEY, RALPH | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 1, 2021 |
| GLOSSER, HEIDI | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 1, 2021 |
| GREEN, JAMES | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 1, 2021 |
| HAWKINS, RITA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 16, 2006 |
| HAZELBAKER, TOMAS | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 1, 2021 |
| LENTHE, JENNIFER | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Aug 10, 2012 |
| PIERCE, JOHN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 1, 2021 |
| VONDERHAAR, STEVE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 1, 2021 |
| APP, LYNN | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2014 |
| GREEN, JAMES | CORPORATE OFFICER | Individual | N/A | Nov 21, 2005 |
| MILLER, JASON | CORPORATE OFFICER | Individual | N/A | Jul 24, 2014 |
| WILSON, JILL | CORPORATE OFFICER | Individual | N/A | May 1, 2009 |
This chain operates 19 facilities. View all →