CMS data snapshot: July 2026
Facility results compared with averages for CMS-certified nursing homes in Massachusetts. Ratings, staffing and turnover measure different parts of care and should be reviewed together.
Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.
A side-by-side view of the two CMS inspection cycles included in the current dataset.
Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.
Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).
Swipe tabs for staffing, quality and ownership.
Penacook Place, Inc is a 4-star Medicare and Medicaid certified nursing home in Haverhill, Massachusetts with 160 certified beds. It has been operating since 1990. Its overall CMS rating is 4 out of 5.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Ensure that residents are fully informed and understand their health status, care and treatments.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Provide or get specialized rehabilitative services as required for a resident.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| CASTILLO, NICOLE | W-2 MANAGING EMPLOYEE | Individual | N/A | May 18, 2018 |
| BELL, MICHAEL | CORPORATE DIRECTOR | Individual | N/A | Oct 20, 2020 |
| DELANEY, JOHN | CORPORATE OFFICER | Individual | N/A | Sep 1, 2020 |
| MASYS, CAITLIN | CORPORATE OFFICER | Individual | N/A | Jan 1, 2017 |
| MORTIMER, THOMAS | CORPORATE OFFICER | Individual | N/A | Jan 1, 2012 |
| RIOPELLE, JUDITHANN | CORPORATE OFFICER | Individual | N/A | Jan 1, 2020 |
| SARRO, JOHN | CORPORATE OFFICER | Individual | N/A | Jan 1, 2017 |
| SHAW, GREGORY | CORPORATE OFFICER | Individual | N/A | Jan 1, 2019 |
Compare CMS ratings and recorded fines for Penacook Place, Inc and nearby alternatives.
Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.
This chain operates 11 facilities. View all →