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HomeMassachusettsPenacook Place, Inc

Penacook Place, Inc

150 Water Street, Haverhill, MA 018309783740707WebsiteGoogle Maps
4.0on Google(70 reviews)
4/5Above Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
4/5
Staffing
4/5
Quality
3/5
Beds
160
certified
4 fine(s) totaling $33,677

How Penacook Place, Inc Compares in Massachusetts

Facility results compared with averages for CMS-certified nursing homes in Massachusetts. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
4/5
MA average
3.0/5
Above state average
Health inspection rating
4/5
MA average
3.0/5
Above state average
Staffing rating
4/5
MA average
3.1/5
Above state average
Nursing hours per resident
3.76 hrs/day
MA average
3.87 hrs/day
Close to state average
RN hours per resident
0.64 hrs/day
MA average
0.65 hrs/day
Close to state average
Staff turnover
39.0%
MA average
38.2%
Close to state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 4/5 overall CMS rating is above the Massachusetts average of 3.0/5.
Its 4/5 health inspection rating is above the Massachusetts average of 3.0/5.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
7
deficiency citations
Inspected May 8, 2024
Most recent cycle
2
deficiency citations
Inspected Jun 4, 2025
The most recent cycle recorded 5 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$14,296/mo
Massachusetts median
Private Room
$15,189/mo
Massachusetts median
Essex County 65+
141,798
17.6% of county
County Population
806,103
Essex County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Penacook Place, Inc is a 4-star Medicare and Medicaid certified nursing home in Haverhill, Massachusetts with 160 certified beds. It has been operating since 1990. Its overall CMS rating is 4 out of 5.

Beds
160
Avg Residents/Day
101.8
Ownership
Non profit - Church related
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jul 1, 1990
Sprinklers
Yes
Council
Resident
County
Essex
Last Inspection
Jun 4, 2025
Deficiencies (Cycle 1)
2
Weighted Score
17.0
Infection Citations
0

Deficiency Citations (26)

F0607Potential for Harm

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: Jan 20, 2026Corrected: NoCycle: 1
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Jan 20, 2026Corrected: NoCycle: 1
F0760Actual Harm

Ensure that residents are free from significant medication errors.

Survey: Apr 29, 2025Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: May 8, 2024Corrected: NoCycle: 2
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: May 8, 2024Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: May 8, 2024Corrected: NoCycle: 2
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: May 8, 2024Corrected: NoCycle: 2
F0698Potential for Harm

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Survey: May 8, 2024Corrected: NoCycle: 2
F0604Potential for Harm

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Survey: Dec 12, 2023Corrected: NoCycle: 3
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Mar 20, 2023Corrected: NoCycle: 3
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Mar 20, 2023Corrected: NoCycle: 3
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Mar 20, 2023Corrected: NoCycle: 3
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Mar 20, 2023Corrected: NoCycle: 3
F0947Potential for Harm

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Survey: Mar 20, 2023Corrected: NoCycle: 3
F0552Potential for Harm

Ensure that residents are fully informed and understand their health status, care and treatments.

Survey: Mar 20, 2023Corrected: NoCycle: 3
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Mar 20, 2023Corrected: NoCycle: 3
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Mar 20, 2023Corrected: NoCycle: 3
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Mar 20, 2023Corrected: NoCycle: 3
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Mar 20, 2023Corrected: NoCycle: 3
F0692Potential for Harm

Provide enough food/fluids to maintain a resident's health.

Survey: Mar 20, 2023Corrected: NoCycle: 3
F0693Potential for Harm

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Survey: Mar 20, 2023Corrected: NoCycle: 3
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Mar 20, 2023Corrected: NoCycle: 3
F0744Potential for Harm

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Survey: Mar 20, 2023Corrected: NoCycle: 3
F0825Potential for Harm

Provide or get specialized rehabilitative services as required for a resident.

Survey: Mar 20, 2023Corrected: NoCycle: 3
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Mar 20, 2023Corrected: NoCycle: 3
F0641Minimal Harm

Ensure each resident receives an accurate assessment.

Survey: Mar 20, 2023Corrected: NoCycle: 3
Total Fines
$33,677
Number of Fines
4
Payment Denials
0
Total Penalties
4

Penalty History

FineAug 14, 2023
$4,587
FineAug 7, 2023
$4,587
FineApr 29, 2025
$10,868
FineJul 17, 2023
$13,635

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.32 hrs
National avg: 2.32 hrs
LPN0.79 hrs
National avg: 0.86 hrs
RN0.64 hrs
National avg: 0.69 hrs
Total Nursing3.76 hrs
National avg: 3.86 hrs
Weekend Total3.63 hrs
National avg: 0.00 hrs
Physical Therapist0.03 hrs
National avg: 0.07 hrs
Total Turnover
39.0%
RN Turnover
30.8%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
Non profit - Church related
Recent Change
No

Owners & Managers (8)

NameRoleTypeOwnership %Since
CASTILLO, NICOLEW-2 MANAGING EMPLOYEEIndividualN/AMay 18, 2018
BELL, MICHAELCORPORATE DIRECTORIndividualN/AOct 20, 2020
DELANEY, JOHNCORPORATE OFFICERIndividualN/ASep 1, 2020
MASYS, CAITLINCORPORATE OFFICERIndividualN/AJan 1, 2017
MORTIMER, THOMASCORPORATE OFFICERIndividualN/AJan 1, 2012
RIOPELLE, JUDITHANNCORPORATE OFFICERIndividualN/AJan 1, 2020
SARRO, JOHNCORPORATE OFFICERIndividualN/AJan 1, 2017
SHAW, GREGORYCORPORATE OFFICERIndividualN/AJan 1, 2019

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Penacook Place, Inc and nearby alternatives.

All Massachusetts facilities
Penacook Place, Inc
Haverhill, MACurrent facility
CMS
4/5
Health
4/5
Staffing
4/5
Recorded fines: $33,677
Baker-Katz Skilled Nursing and Rehabilitation Ctr
Haverhill, MA3,696 ft
CMS
4/5
Health
4/5
Staffing
3/5
Recorded fines: None
Oxford Rehabilitation & Health Care Center
Haverhill, MA1.5 mi
CMS
1/5
Health
1/5
Staffing
2/5
Recorded fines: $265,351
Lakeview House Skld Nrsg and Residential Care Fac
Haverhill, MA1.9 mi
CMS
4/5
Health
4/5
Staffing
4/5
Recorded fines: None
Aspen Hill Rehabiliation & Healthcare Center
Haverhill, MA1.9 mi
CMS
3/5
Health
2/5
Staffing
2/5
Recorded fines: $134,274
Haverhill Rehabilitation and Healthcare Center
Haverhill, MA2.0 mi
CMS
2/5
Health
3/5
Staffing
1/5
Recorded fines: $29,749
Whittier Bradford Transitional Care Unit
Bradford, MA2.5 mi
CMS
5/5
Health
5/5
Staffing
4/5
Recorded fines: None
FacilityDistanceCMSHealthStaffingRecorded fines
Penacook Place, Inc
Haverhill, MA · Current facility
—4/54/54/5$33,677
Baker-Katz Skilled Nursing and Rehabilitation Ctr
Haverhill, MA
3,696 ft4/54/53/5None recorded
Oxford Rehabilitation & Health Care Center
Haverhill, MA
1.5 mi1/51/52/5$265,351
Lakeview House Skld Nrsg and Residential Care Fac
Haverhill, MA
1.9 mi4/54/54/5None recorded
Aspen Hill Rehabiliation & Healthcare Center
Haverhill, MA
1.9 mi3/52/52/5$134,274
Haverhill Rehabilitation and Healthcare Center
Haverhill, MA
2.0 mi2/53/51/5$29,749
Whittier Bradford Transitional Care Unit
Bradford, MA
2.5 mi5/55/54/5None recorded

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Penacook Place, Inc?▾
Penacook Place, Inc has an overall CMS rating of 4 out of 5 stars, with a health inspection rating of 4/5, staffing rating of 4/5, and quality measures rating of 3/5. This facility is rated above average.
How much does Penacook Place, Inc cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Massachusetts is $14,296/month for a semi-private room and $15,189/month for a private room (Genworth/CareScout 2024). Penacook Place, Inc participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Penacook Place, Inc had any health inspection violations?▾
Penacook Place, Inc had 2 deficiency citations in its most recent health inspection (Jun 4, 2025). The current CMS dataset records 4 fine(s) totaling $33,677.
What are the staffing levels at Penacook Place, Inc?▾
Penacook Place, Inc provides 3.76 total nursing staff hours per resident per day, including 0.64 RN hours, 0.79 LPN hours, and 2.32 nurse aide hours. The total staff turnover rate is 39.0%.
How many beds does Penacook Place, Inc have?▾
Penacook Place, Inc has 160 certified beds with an average of 101.8 residents per day, resulting in approximately 64% occupancy. The facility is Non profit - Church related owned and is part of the Covenant Health chain.
Are there other nursing homes near Penacook Place, Inc?▾
Yes. This page lists 6 nearby nursing homes in Massachusetts, including 5 in Haverhill. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Penacook Place, Inc?▾
On Google Maps, Penacook Place, Inc has a rating of 4.0 out of 5 based on 70 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 4/5.

Part of Covenant Health

This chain operates 11 facilities. View all →