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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeMassachusettsPenacook Place, INC

Penacook Place, INC

150 Water Street, Haverhill, MA 018309783740707
3/5Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
3/5
Staffing
4/5
Quality
3/5
Beds
160
certified
6 fine(s) totaling $66,381

Key Findings

• CMS rates this facility 3/5 stars (average)

• Has 160 certified beds with an average of 105.8 residents per day (66% occupancy)

• Last health inspection found 1 deficiencies (inspected Jun 4, 2025)

• Has been fined a total of $66,381 across 6 fine(s)

• Total nursing staff: 3.56 hours per resident per day

• Staff turnover rate: 37.1%

• Part of the Covenant Health chain (11 facilities)

Penacook Place, INC is a 3-star Medicare and Medicaid certified nursing home in Haverhill, Massachusetts with 160 certified beds. It has been operating since 1990. The facility scored at average compared to Massachusetts facilities.

Beds
160
Avg Residents/Day
105.8
Ownership
Non profit - Church related
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jul 1, 1990
Sprinklers
Yes
Council
Resident
County
Essex
Last Inspection
Jun 4, 2025
Deficiencies (Cycle 1)
1
Weighted Score
40.0
Infection Citations
0

Deficiency Citations (31)

F0760Actual Harm

Ensure that residents are free from significant medication errors.

Survey: Apr 29, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: May 8, 2024Corrected: NoCycle: 2
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: May 8, 2024Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: May 8, 2024Corrected: NoCycle: 2
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: May 8, 2024Corrected: NoCycle: 2
F0698Potential for Harm

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Survey: May 8, 2024Corrected: NoCycle: 2
F0604Potential for Harm

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Survey: Dec 12, 2023Corrected: NoCycle: 3
F0604Actual Harm

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Survey: Jun 14, 2023Corrected: NoCycle: 3
F0607Potential for Harm

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: Jun 14, 2023Corrected: NoCycle: 3
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Jun 14, 2023Corrected: NoCycle: 3
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Jun 14, 2023Corrected: NoCycle: 3
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Mar 28, 2023Corrected: NoCycle: 3
F0656Actual Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Mar 28, 2023Corrected: NoCycle: 3
F0689Actual Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Mar 28, 2023Corrected: NoCycle: 3
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Mar 20, 2023Corrected: NoCycle: 3
F0552Potential for Harm

Ensure that residents are fully informed and understand their health status, care and treatments.

Survey: Mar 20, 2023Corrected: NoCycle: 3
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Mar 20, 2023Corrected: NoCycle: 3
F0641Minimal Harm

Ensure each resident receives an accurate assessment.

Survey: Mar 20, 2023Corrected: NoCycle: 3
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Mar 20, 2023Corrected: NoCycle: 3
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Mar 20, 2023Corrected: NoCycle: 3
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Mar 20, 2023Corrected: NoCycle: 3
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Mar 20, 2023Corrected: NoCycle: 3
F0692Potential for Harm

Provide enough food/fluids to maintain a resident's health.

Survey: Mar 20, 2023Corrected: NoCycle: 3
F0693Potential for Harm

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Survey: Mar 20, 2023Corrected: NoCycle: 3
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Mar 20, 2023Corrected: NoCycle: 3
F0744Potential for Harm

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Survey: Mar 20, 2023Corrected: NoCycle: 3
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Mar 20, 2023Corrected: NoCycle: 3
F0825Potential for Harm

Provide or get specialized rehabilitative services as required for a resident.

Survey: Mar 20, 2023Corrected: NoCycle: 3
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Mar 20, 2023Corrected: NoCycle: 3
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Mar 20, 2023Corrected: NoCycle: 3

+ 1 more deficiencies

Total Fines
$66,381
Number of Fines
6
Payment Denials
0
Total Penalties
6

Penalty History

FineAug 14, 2023
$4,587
FineAug 7, 2023
$4,587
FineApr 29, 2025
$10,868
FineJul 17, 2023
$13,635
FineJun 14, 2023
$15,030
FineMar 20, 2023
$17,674

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.18 hrs
National avg: 2.35 hrs
LPN0.83 hrs
National avg: 0.86 hrs
RN0.55 hrs
National avg: 0.68 hrs
Total Nursing3.56 hrs
National avg: 3.89 hrs
Weekend Total3.32 hrs
National avg: 0.00 hrs
Physical Therapist0.03 hrs
National avg: 0.07 hrs
Total Turnover
37.1%
RN Turnover
38.9%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
Non profit - Church related
Recent Change
No

Owners & Managers (9)

NameRoleTypeOwnership %Since
COVENANT HEALTH5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Jan 1, 2017
BELL, MICHAELCORPORATE DIRECTORIndividualN/AOct 20, 2020
DELANEY, JOHNCORPORATE OFFICERIndividualN/ASep 1, 2020
MASYS, CAITLINCORPORATE OFFICERIndividualN/AJan 1, 2017
MORTIMER, THOMASCORPORATE OFFICERIndividualN/AJan 1, 2012
RIOPELLE, JUDITHANNCORPORATE OFFICERIndividualN/AJan 1, 2020
SARRO, JOHNCORPORATE OFFICERIndividualN/AJan 1, 2017
SHAW, GREGORYCORPORATE OFFICERIndividualN/AJan 1, 2019
CASTILLO, NICOLEW-2 MANAGING EMPLOYEEIndividualN/AMay 18, 2018

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Frequently Asked Questions

What is the CMS rating for Penacook Place, INC?▾
Penacook Place, INC has an overall CMS rating of 3 out of 5 stars, with a health inspection rating of 3/5, staffing rating of 4/5, and quality measures rating of 3/5. This facility is rated average.
Has Penacook Place, INC had any health inspection violations?▾
Penacook Place, INC had 1 deficiency citations in its most recent health inspection (Jun 4, 2025). The facility has been fined a total of $66,381 across 6 fine(s).
What are the staffing levels at Penacook Place, INC?▾
Penacook Place, INC provides 3.56 total nursing staff hours per resident per day, including 0.55 RN hours, 0.83 LPN hours, and 2.18 nurse aide hours. The total staff turnover rate is 37.1%.
How many beds does Penacook Place, INC have?▾
Penacook Place, INC has 160 certified beds with an average of 105.8 residents per day, resulting in approximately 66% occupancy. The facility is Non profit - Church related owned and is part of the Covenant Health chain.
Are there other nursing homes near Penacook Place, INC?▾
Yes, there are 5 other nursing homes in Haverhill, Massachusetts with an average rating of 2.3/5. You can compare all facilities on the Haverhill nursing homes page.

Part of Covenant Health

This chain operates 11 facilities. View all →