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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeLouisianaPontchartrain Health Care Center

Pontchartrain Health Care Center

1401 Highway 190, Mandeville, LA 704489856268581
1/5Much Below Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
1/5
Staffing
3/5
Quality
1/5
Beds
182
certified
1 fine(s) totaling $162,920

Key Findings

• CMS rates this facility 1/5 stars (below average)

• Has 182 certified beds with an average of 105.6 residents per day (58% occupancy)

• Last health inspection found 15 deficiencies (inspected Jun 13, 2025)

• Has been fined a total of $162,920 across 1 fine(s)

• Total nursing staff: 3.85 hours per resident per day

• Staff turnover rate: 52.2% (high)

• Part of the Inspired Healthcare Management chain (6 facilities)

Pontchartrain Health Care Center is a 1-star Medicare and Medicaid certified nursing home in Mandeville, Louisiana with 182 certified beds. It has been operating since 1994. The facility scored below average compared to Louisiana facilities.

Beds
182
Avg Residents/Day
105.6
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Sep 1, 1994
Sprinklers
Yes
Council
Resident
County
St. Tammany
Last Inspection
Jun 13, 2025
Deficiencies (Cycle 1)
15
Weighted Score
324.8
Infection Citations
0

Deficiency Citations (42)

F0921Potential for Harm

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Survey: Apr 3, 2025Corrected: NoCycle: 1
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Mar 5, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Mar 5, 2025Corrected: NoCycle: 1
F0921Potential for Harm

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Survey: Mar 5, 2025Corrected: NoCycle: 1
F0575Minimal Harm

Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.

Survey: Jun 13, 2025Corrected: NoCycle: 1
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Jun 13, 2025Corrected: NoCycle: 1
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Jun 13, 2025Corrected: NoCycle: 1
F0644Potential for Harm

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Survey: Jun 13, 2025Corrected: NoCycle: 1
F0656Immediate Jeopardy

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Jun 13, 2025Corrected: NoCycle: 1
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Jun 13, 2025Corrected: NoCycle: 1
F0689Immediate Jeopardy

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jun 13, 2025Corrected: NoCycle: 1
F0835Immediate Jeopardy

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Survey: Jun 13, 2025Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Jun 13, 2025Corrected: NoCycle: 1
F0849Potential for Harm

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Survey: Jun 13, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jun 13, 2025Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Nov 13, 2024Corrected: NoCycle: 2
F0925Potential for Harm

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Survey: Nov 13, 2024Corrected: NoCycle: 2
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Oct 11, 2024Corrected: NoCycle: 2
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Oct 11, 2024Corrected: NoCycle: 2
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Oct 11, 2024Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Oct 11, 2024Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Oct 11, 2024Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Jul 31, 2024Corrected: NoCycle: 2
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Feb 15, 2024Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Feb 15, 2024Corrected: NoCycle: 2
F0847Potential for Harm

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

Survey: May 8, 2024Corrected: NoCycle: 2
F0577Minimal Harm

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Survey: May 8, 2024Corrected: NoCycle: 2
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: May 8, 2024Corrected: NoCycle: 2
F0644Potential for Harm

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Survey: May 8, 2024Corrected: NoCycle: 2
F0732Minimal Harm

Post nurse staffing information every day.

Survey: May 8, 2024Corrected: NoCycle: 2

+ 12 more deficiencies

Total Fines
$162,920
Number of Fines
1
Payment Denials
0
Total Penalties
1

Penalty History

FineJun 13, 2025
$162,920

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.36 hrs
National avg: 2.35 hrs
LPN1.28 hrs
National avg: 0.86 hrs
RN0.21 hrs
National avg: 0.68 hrs
Total Nursing3.85 hrs
National avg: 3.89 hrs
Weekend Total3.33 hrs
National avg: 0.00 hrs
Physical Therapist0.09 hrs
National avg: 0.07 hrs
Total Turnover
52.2%
RN Turnover
0.0%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (12)

NameRoleTypeOwnership %Since
PONTCHARTRAIN GUEST HOUSE INC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Jul 16, 1990
GOUX, JEREMY5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual26%Dec 31, 2012
GOUX, LYNETTE5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual48%Jul 13, 1990
GOUX, TIMOTHY5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual26%Dec 31, 2012
INSPIRED HEALTHCARE MANAGEMENT, LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AFeb 1, 2017
LAURENT, MERRILLOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 1999
LAVARINE, PATRICIAOPERATIONAL/MANAGERIAL CONTROLIndividualN/ADec 29, 2020
LEACH, MARY LYNNOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 8, 2020
GOUX, JEREMYCORPORATE DIRECTORIndividualN/ADec 31, 2012
GOUX, LYNETTECORPORATE DIRECTORIndividualN/AJul 13, 1990
GOUX, TIMOTHYCORPORATE DIRECTORIndividualN/ADec 31, 2012
GOUX, LYNETTECORPORATE OFFICERIndividualN/AJul 13, 1990

Nearby Nursing Homes

All Louisiana facilities

Heritage Manor of Mandeville

Mandeville, LA · 145 beds

For profit$9,318 in fines
Health
Staffing
Quality
1.0 mi

Frequently Asked Questions

What is the CMS rating for Pontchartrain Health Care Center?▾
Pontchartrain Health Care Center has an overall CMS rating of 1 out of 5 stars, with a health inspection rating of 1/5, staffing rating of 3/5, and quality measures rating of 1/5. This facility is rated below average.
Has Pontchartrain Health Care Center had any health inspection violations?▾
Pontchartrain Health Care Center had 15 deficiency citations in its most recent health inspection (Jun 13, 2025). The facility has been fined a total of $162,920 across 1 fine(s).
What are the staffing levels at Pontchartrain Health Care Center?▾
Pontchartrain Health Care Center provides 3.85 total nursing staff hours per resident per day, including 0.21 RN hours, 1.28 LPN hours, and 2.36 nurse aide hours. The total staff turnover rate is 52.2%.
How many beds does Pontchartrain Health Care Center have?▾
Pontchartrain Health Care Center has 182 certified beds with an average of 105.6 residents per day, resulting in approximately 58% occupancy. The facility is For profit - Corporation owned and is part of the Inspired Healthcare Management chain.
Are there other nursing homes near Pontchartrain Health Care Center?▾
Yes, there are 1 other nursing home in Mandeville, Louisiana with an average rating of 1.5/5. You can compare all facilities on the Mandeville nursing homes page.

Part of Inspired Healthcare Management

This chain operates 6 facilities. View all →