NursingHomes.us
StatesRankingsCompare

Browse

  • All States
  • Rankings
  • Compare

Resources

  • About Us
  • Data Sources
  • Contact

About

  • About Us
  • Data Sources
  • Contact
  • Privacy Policy
  • Terms of Use

Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeMassachusettsReservoir Center for Health & Rehabilitation, the

Reservoir Center for Health & Rehabilitation, the

400 Bolton Street, Marlborough, MA 017525084816123
3/5Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
3/5
Staffing
3/5
Quality
4/5
Beds
144
certified
1 fine(s) totaling $3,145

Key Findings

• CMS rates this facility 3/5 stars (average)

• Has 144 certified beds with an average of 134.8 residents per day (94% occupancy)

• Last health inspection found 13 deficiencies (inspected Oct 2, 2024)

• Has been fined a total of $3,145 across 1 fine(s)

• Total nursing staff: 3.88 hours per resident per day

• Staff turnover rate: 37.1%

• Part of the National Health Care Associates chain (42 facilities)

Reservoir Center for Health & Rehabilitation, the is a 3-star Medicare and Medicaid certified nursing home in Marlborough, Massachusetts with 144 certified beds. It has been operating since 1990. The facility scored at average compared to Massachusetts facilities.

Beds
144
Avg Residents/Day
134.8
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jul 1, 1990
Sprinklers
Yes
Council
Resident
County
Middlesex
Last Inspection
Oct 2, 2024
Deficiencies (Cycle 1)
13
Weighted Score
47.0
Infection Citations
0

Deficiency Citations (36)

F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Oct 2, 2024Corrected: NoCycle: 1
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Oct 2, 2024Corrected: NoCycle: 1
F0646Minimal Harm

Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

Survey: Oct 2, 2024Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Oct 2, 2024Corrected: NoCycle: 1
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Oct 2, 2024Corrected: NoCycle: 1
F0660Potential for Harm

Plan the resident's discharge to meet the resident's goals and needs.

Survey: Oct 2, 2024Corrected: NoCycle: 1
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Oct 2, 2024Corrected: NoCycle: 1
F0697Potential for Harm

Provide safe, appropriate pain management for a resident who requires such services.

Survey: Oct 2, 2024Corrected: NoCycle: 1
F0698Potential for Harm

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Survey: Oct 2, 2024Corrected: NoCycle: 1
F0742Potential for Harm

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

Survey: Oct 2, 2024Corrected: NoCycle: 1
F0760Potential for Harm

Ensure that residents are free from significant medication errors.

Survey: Oct 2, 2024Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Oct 2, 2024Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Oct 2, 2024Corrected: NoCycle: 1
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Oct 15, 2024Corrected: NoCycle: 2
F0655Potential for Harm

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Survey: Oct 15, 2024Corrected: NoCycle: 2
F0698Potential for Harm

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Survey: Oct 15, 2024Corrected: NoCycle: 2
F0760Potential for Harm

Ensure that residents are free from significant medication errors.

Survey: Oct 15, 2024Corrected: NoCycle: 2
F0698Potential for Harm

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Survey: Jul 11, 2023Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Jul 11, 2023Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Jul 11, 2023Corrected: NoCycle: 2
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Oct 26, 2021Corrected: NoCycle: 3
F0554Potential for Harm

Allow residents to self-administer drugs if determined clinically appropriate.

Survey: Oct 26, 2021Corrected: NoCycle: 3
F0604Potential for Harm

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Survey: Oct 26, 2021Corrected: NoCycle: 3
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Oct 26, 2021Corrected: NoCycle: 3
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Oct 26, 2021Corrected: NoCycle: 3
F0679Potential for Harm

Provide activities to meet all resident's needs.

Survey: Oct 26, 2021Corrected: NoCycle: 3
F0689Actual Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Oct 26, 2021Corrected: NoCycle: 3
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Oct 26, 2021Corrected: NoCycle: 3
F0700Potential for Harm

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Survey: Oct 26, 2021Corrected: NoCycle: 3
F0756Potential for Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: Oct 26, 2021Corrected: NoCycle: 3

+ 6 more deficiencies

Total Fines
$3,145
Number of Fines
1
Payment Denials
0
Total Penalties
1

Penalty History

FineJul 24, 2023
$3,145

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.23 hrs
National avg: 2.35 hrs
LPN1.04 hrs
National avg: 0.86 hrs
RN0.61 hrs
National avg: 0.68 hrs
Total Nursing3.88 hrs
National avg: 3.89 hrs
Weekend Total3.55 hrs
National avg: 0.00 hrs
Physical Therapist0.02 hrs
National avg: 0.07 hrs
Total Turnover
37.1%
RN Turnover
29.4%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (6)

NameRoleTypeOwnership %Since
VK HEALTH FACILITIES LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Jan 15, 2013
IDUMWONYI, EGHOSAOPERATIONAL/MANAGERIAL CONTROLIndividualN/ASep 16, 2024
SHALLER, CAITLINOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMar 1, 2023
BOKOW, BARRYCORPORATE DIRECTORIndividualN/AJan 28, 2013
GILMARTIN, THOMASCORPORATE DIRECTORIndividualN/AJan 28, 2013
OSTREICHER, MARVINCORPORATE DIRECTORIndividualN/AJan 28, 2013

Nearby Nursing Homes

All Massachusetts facilities

Marlborough Hills Rehabilitation & Hlth Care Ctr

Marlborough, MA · 186 beds

For profit$71,202 in fines
Health
Staffing
Quality
2.1 mi

Alliance Health at Marie Esther

Marlborough, MA · 78 beds

Non profit$7,901 in fines
Health
Staffing
Quality
2.6 mi

Frequently Asked Questions

What is the CMS rating for Reservoir Center for Health & Rehabilitation, the?▾
Reservoir Center for Health & Rehabilitation, the has an overall CMS rating of 3 out of 5 stars, with a health inspection rating of 3/5, staffing rating of 3/5, and quality measures rating of 4/5. This facility is rated average.
Has Reservoir Center for Health & Rehabilitation, the had any health inspection violations?▾
Reservoir Center for Health & Rehabilitation, the had 13 deficiency citations in its most recent health inspection (Oct 2, 2024). The facility has been fined a total of $3,145 across 1 fine(s).
What are the staffing levels at Reservoir Center for Health & Rehabilitation, the?▾
Reservoir Center for Health & Rehabilitation, the provides 3.88 total nursing staff hours per resident per day, including 0.61 RN hours, 1.04 LPN hours, and 2.23 nurse aide hours. The total staff turnover rate is 37.1%.
How many beds does Reservoir Center for Health & Rehabilitation, the have?▾
Reservoir Center for Health & Rehabilitation, the has 144 certified beds with an average of 134.8 residents per day, resulting in approximately 94% occupancy. The facility is For profit - Limited Liability company owned and is part of the National Health Care Associates chain.
Are there other nursing homes near Reservoir Center for Health & Rehabilitation, the?▾
Yes, there are 2 other nursing homes in Marlborough, Massachusetts with an average rating of 2.7/5. You can compare all facilities on the Marlborough nursing homes page.

Part of National Health Care Associates

This chain operates 42 facilities. View all →