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HomeMassachusettsReservoir Center for Health & Rehabilitation, the

Reservoir Center for Health & Rehabilitation, the

400 Bolton Street, Marlborough, MA 017523392241189WebsiteGoogle Maps
4.3on Google(111 reviews)
3/5Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
3/5
Staffing
4/5
Quality
4/5
Beds
144
certified
1 fine(s) totaling $3,145

How Reservoir Center for Health & Rehabilitation, the Compares in Massachusetts

Facility results compared with averages for CMS-certified nursing homes in Massachusetts. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
3/5
MA average
3.0/5
Close to state average
Health inspection rating
3/5
MA average
3.0/5
Close to state average
Staffing rating
4/5
MA average
3.1/5
Above state average
Nursing hours per resident
3.95 hrs/day
MA average
3.87 hrs/day
Close to state average
RN hours per resident
0.63 hrs/day
MA average
0.65 hrs/day
Close to state average
Staff turnover
33.6%
MA average
38.2%
Lower than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
14
deficiency citations
Inspected Oct 2, 2024
Most recent cycle
8
deficiency citations
Inspected Jan 13, 2026
The most recent cycle recorded 6 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$14,296/mo
Massachusetts median
Private Room
$15,189/mo
Massachusetts median
Middlesex County 65+
255,404
15.7% of county
County Population
1,623,109
Middlesex County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Reservoir Center for Health & Rehabilitation, the is a 3-star Medicare and Medicaid certified nursing home in Marlborough, Massachusetts with 144 certified beds. It has been operating since 1990. Its overall CMS rating is 3 out of 5.

Beds
144
Avg Residents/Day
133.1
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jul 1, 1990
Sprinklers
Yes
Council
Resident
County
Middlesex
Last Inspection
Jan 13, 2026
Deficiencies (Cycle 1)
8
Weighted Score
41.0
Infection Citations
0

Deficiency Citations (28)

F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Jan 13, 2026Corrected: NoCycle: 1
F0865Potential for Harm

Have a plan that describes the process for conducting QAPI and QAA activities.

Survey: Jan 13, 2026Corrected: NoCycle: 1
F0558Potential for Harm

Reasonably accommodate the needs and preferences of each resident.

Survey: Jan 13, 2026Corrected: NoCycle: 1
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Jan 13, 2026Corrected: NoCycle: 1
F0693Potential for Harm

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Survey: Jan 13, 2026Corrected: NoCycle: 1
F0698Potential for Harm

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Survey: Jan 13, 2026Corrected: NoCycle: 1
F0744Potential for Harm

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Survey: Jan 13, 2026Corrected: NoCycle: 1
F0636Minimal Harm

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Survey: Jan 13, 2026Corrected: NoCycle: 1
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Oct 15, 2024Corrected: NoCycle: 2
F0655Potential for Harm

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Survey: Oct 15, 2024Corrected: NoCycle: 2
F0698Potential for Harm

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Survey: Oct 15, 2024Corrected: NoCycle: 2
F0760Potential for Harm

Ensure that residents are free from significant medication errors.

Survey: Oct 15, 2024Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Oct 2, 2024Corrected: NoCycle: 2
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Oct 2, 2024Corrected: NoCycle: 2
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Oct 2, 2024Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Oct 2, 2024Corrected: NoCycle: 2
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Oct 2, 2024Corrected: NoCycle: 2
F0660Potential for Harm

Plan the resident's discharge to meet the resident's goals and needs.

Survey: Oct 2, 2024Corrected: NoCycle: 2
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Oct 2, 2024Corrected: NoCycle: 2
F0697Potential for Harm

Provide safe, appropriate pain management for a resident who requires such services.

Survey: Oct 2, 2024Corrected: NoCycle: 2
F0698Potential for Harm

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Survey: Oct 2, 2024Corrected: NoCycle: 2
F0742Potential for Harm

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

Survey: Oct 2, 2024Corrected: NoCycle: 2
F0760Potential for Harm

Ensure that residents are free from significant medication errors.

Survey: Oct 2, 2024Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Oct 2, 2024Corrected: NoCycle: 2
F0646Minimal Harm

Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

Survey: Oct 2, 2024Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Jul 11, 2023Corrected: NoCycle: 3
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Jul 11, 2023Corrected: NoCycle: 3
F0698Potential for Harm

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Survey: Jul 11, 2023Corrected: NoCycle: 3
Total Fines
$3,145
Number of Fines
1
Payment Denials
0
Total Penalties
1

Penalty History

FineJul 24, 2023
$3,145

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.21 hrs
National avg: 2.32 hrs
LPN1.10 hrs
National avg: 0.86 hrs
RN0.63 hrs
National avg: 0.69 hrs
Total Nursing3.95 hrs
National avg: 3.86 hrs
Weekend Total3.54 hrs
National avg: 0.00 hrs
Physical Therapist0.04 hrs
National avg: 0.07 hrs
Total Turnover
33.6%
RN Turnover
21.1%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (32)

NameRoleTypeOwnership %Since
MARVIN OSTREICHER FAMILY TRUST 2012INDIRECT OWNERSHIP INTERESTOrganizationN/AJan 28, 2013
MERIDIAN CAPITAL FOUNDATIONINDIRECT OWNERSHIP INTERESTOrganizationN/AJan 28, 2013
MSO ASSOCIATES LLCINDIRECT OWNERSHIP INTERESTOrganizationN/AJan 28, 2013
SUSAN OSTREICHER FAMILY TRUST 2012INDIRECT OWNERSHIP INTERESTOrganizationN/AJan 28, 2013
VENTAS NHV FUNDINDIRECT OWNERSHIP INTERESTOrganizationN/AJan 28, 2013
BOKOW, BARRYINDIRECT OWNERSHIP INTERESTIndividualN/AJan 28, 2013
DAVID, ALBERTINDIRECT OWNERSHIP INTERESTIndividualN/AJan 28, 2013
GEFFNER, IRAINDIRECT OWNERSHIP INTERESTIndividualN/AJan 28, 2013
GLUCK, ROBERTINDIRECT OWNERSHIP INTERESTIndividualN/AJan 28, 2013
LOBELL, JONAHINDIRECT OWNERSHIP INTERESTIndividualN/AJan 28, 2013
LOWINGER, BENINDIRECT OWNERSHIP INTERESTIndividualN/AJan 28, 2013
LOWINGER, JOSEPHINDIRECT OWNERSHIP INTERESTIndividualN/AJan 28, 2013
OSTREICHER, DAVIDINDIRECT OWNERSHIP INTERESTIndividualN/AJan 28, 2013
OSTREICHER, MARCINDIRECT OWNERSHIP INTERESTIndividualN/AJan 28, 2013
OSTREICHER, MARVININDIRECT OWNERSHIP INTERESTIndividualN/AJan 28, 2013
OSTREICHER, SUSANINDIRECT OWNERSHIP INTERESTIndividualN/AJan 28, 2013
SCHOOR, KALMANINDIRECT OWNERSHIP INTERESTIndividualN/AJan 28, 2013
SHAYA-MOGRABY, MOSHEINDIRECT OWNERSHIP INTERESTIndividualN/AJan 28, 2013
STEG, YITZCHOKINDIRECT OWNERSHIP INTERESTIndividualN/AJan 28, 2013
WEINSTOCK, ABRAHAMINDIRECT OWNERSHIP INTERESTIndividualN/AJan 28, 2013
BOKOW, BARRYCORPORATE DIRECTORIndividualN/AJan 28, 2013
GILMARTIN, THOMASCORPORATE DIRECTORIndividualN/AJan 28, 2013
OSTREICHER, MARVINCORPORATE DIRECTORIndividualN/AJan 28, 2013
IDUMWONYI, EGHOSAOPERATIONAL/MANAGERIAL CONTROLIndividualN/ASep 16, 2024
SHALLER, CAITLINOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMar 1, 2023
NATIONAL HEALTH CARE ASSOCIATES INCADP OF THE SNFOrganizationN/AJan 28, 2013
PREFERRED THERAPY SOLUTIONS, LLCADP OF THE SNFOrganizationN/AJan 28, 2013
PROCARE LTC HOLDING LLCADP OF THE SNFOrganizationN/AJan 1, 2016
BOKOW, BARRYADP OF THE SNFIndividualN/AJul 1, 2016
GILMARTIN, THOMASADP OF THE SNFIndividualN/AJul 1, 2016
IDUMWONYI, EGHOSAADP OF THE SNFIndividualN/AJul 30, 2025
SHALLER, CAITLINADP OF THE SNFIndividualN/AJul 30, 2025

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Reservoir Center for Health & Rehabilitation, the and nearby alternatives.

All Massachusetts facilities
Reservoir Center for Health & Rehabilitation, the
Marlborough, MACurrent facility
CMS
3/5
Health
3/5
Staffing
4/5
Recorded fines: $3,145
Marlborough Hills Rehabilitation & Health Care Cen
Marlborough, MA2.1 mi
CMS
1/5
Health
1/5
Staffing
2/5
Recorded fines: $71,202
Alliance Health at Marie Esther
Marlborough, MA2.6 mi
CMS
4/5
Health
4/5
Staffing
3/5
Recorded fines: $7,901
Sudbury Pines Extended Care
Sudbury, MA5.7 mi
CMS
1/5
Health
1/5
Staffing
4/5
Recorded fines: None
Alliance Health at Coleman
Northborough, MA5.8 mi
CMS
4/5
Health
4/5
Staffing
3/5
Recorded fines: None
Whittier Westborough Transitional Care Unit
Westborough, MA5.8 mi
CMS
5/5
Health
4/5
Staffing
5/5
Recorded fines: None
Beaumont Rehab & Skilled Nursing Ctr - Westboro
Westborough, MA6.1 mi
CMS
3/5
Health
3/5
Staffing
3/5
Recorded fines: None
FacilityDistanceCMSHealthStaffingRecorded fines
Reservoir Center for Health & Rehabilitation, the
Marlborough, MA · Current facility
—3/53/54/5$3,145
Marlborough Hills Rehabilitation & Health Care Cen
Marlborough, MA
2.1 mi1/51/52/5$71,202
Alliance Health at Marie Esther
Marlborough, MA
2.6 mi4/54/53/5$7,901
Sudbury Pines Extended Care
Sudbury, MA
5.7 mi1/51/54/5None recorded
Alliance Health at Coleman
Northborough, MA
5.8 mi4/54/53/5None recorded
Whittier Westborough Transitional Care Unit
Westborough, MA
5.8 mi5/54/55/5None recorded
Beaumont Rehab & Skilled Nursing Ctr - Westboro
Westborough, MA
6.1 mi3/53/53/5None recorded

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Reservoir Center for Health & Rehabilitation, the?▾
Reservoir Center for Health & Rehabilitation, the has an overall CMS rating of 3 out of 5 stars, with a health inspection rating of 3/5, staffing rating of 4/5, and quality measures rating of 4/5. This facility is rated average.
How much does Reservoir Center for Health & Rehabilitation, the cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Massachusetts is $14,296/month for a semi-private room and $15,189/month for a private room (Genworth/CareScout 2024). Reservoir Center for Health & Rehabilitation, the participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Reservoir Center for Health & Rehabilitation, the had any health inspection violations?▾
Reservoir Center for Health & Rehabilitation, the had 8 deficiency citations in its most recent health inspection (Jan 13, 2026). The current CMS dataset records 1 fine(s) totaling $3,145.
What are the staffing levels at Reservoir Center for Health & Rehabilitation, the?▾
Reservoir Center for Health & Rehabilitation, the provides 3.95 total nursing staff hours per resident per day, including 0.63 RN hours, 1.10 LPN hours, and 2.21 nurse aide hours. The total staff turnover rate is 33.6%.
How many beds does Reservoir Center for Health & Rehabilitation, the have?▾
Reservoir Center for Health & Rehabilitation, the has 144 certified beds with an average of 133.1 residents per day, resulting in approximately 92% occupancy. The facility is For profit - Limited Liability company owned and is part of the National Health Care Associates chain.
Are there other nursing homes near Reservoir Center for Health & Rehabilitation, the?▾
Yes. This page lists 6 nearby nursing homes in Massachusetts, including 2 in Marlborough. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Reservoir Center for Health & Rehabilitation, the?▾
On Google Maps, Reservoir Center for Health & Rehabilitation, the has a rating of 4.3 out of 5 based on 111 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 3/5.

Part of National Health Care Associates

This chain operates 43 facilities. View all →