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HomeWisconsinRiver's Bend Health Services

River's Bend Health Services

960 S Rapids Rd, Manitowoc, WI 542209206841144WebsiteGoogle Maps
2.7on Google(21 reviews)
3/5Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
3/5
Staffing
3/5
Quality
2/5
Beds
100
certified

How River's Bend Health Services Compares in Wisconsin

Facility results compared with averages for CMS-certified nursing homes in Wisconsin. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
3/5
WI average
3.0/5
Close to state average
Health inspection rating
3/5
WI average
2.8/5
Close to state average
Staffing rating
3/5
WI average
3.6/5
Below state average
Nursing hours per resident
3.56 hrs/day
WI average
4.22 hrs/day
Below state average
RN hours per resident
0.71 hrs/day
WI average
0.99 hrs/day
Below state average
Staff turnover
40.9%
WI average
46.9%
Lower than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Reported nursing time is 3.56 hours per resident per day, below the state average of 4.22.
Reported RN time is 0.71 hours per resident per day, below the state average of 0.99.
Staff turnover is 40.9%, lower than the Wisconsin average of 46.9%.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
14
deficiency citations
Inspected Aug 28, 2024
Most recent cycle
10
deficiency citations
Inspected Dec 18, 2025
The most recent cycle recorded 4 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$9,733/mo
Wisconsin median
Private Room
$10,828/mo
Wisconsin median
Manitowoc County 65+
17,259
21.2% of county
County Population
81,242
Manitowoc County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

River's Bend Health Services is a 3-star Medicare and Medicaid certified nursing home in Manitowoc, Wisconsin with 100 certified beds. It has been operating since 1991. Its overall CMS rating is 3 out of 5.

Beds
100
Avg Residents/Day
83.8
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jul 1, 1991
Sprinklers
Yes
Council
Resident
County
Manitowoc
Last Inspection
Dec 18, 2025
Deficiencies (Cycle 1)
10
Weighted Score
51.0
Infection Citations
0

Deficiency Citations (26)

F0607Potential for Harm

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: Jan 28, 2026Corrected: NoCycle: 1
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Jan 28, 2026Corrected: NoCycle: 1
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: Jan 28, 2026Corrected: NoCycle: 1
F0551Potential for Harm

Give the resident's representative the ability to exercise the resident's rights.

Survey: Dec 18, 2025Corrected: NoCycle: 1
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Dec 18, 2025Corrected: NoCycle: 1
F0883Potential for Harm

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Survey: Dec 18, 2025Corrected: NoCycle: 1
F0887Potential for Harm

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Survey: Dec 18, 2025Corrected: NoCycle: 1
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Nov 24, 2025Corrected: NoCycle: 1
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: Nov 24, 2025Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Jul 1, 2025Corrected: NoCycle: 1
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Feb 17, 2025Corrected: NoCycle: 2
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Feb 17, 2025Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Aug 28, 2024Corrected: NoCycle: 2
F0809Potential for Harm

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Survey: Aug 28, 2024Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Aug 28, 2024Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Aug 28, 2024Corrected: NoCycle: 2
F0554Potential for Harm

Allow residents to self-administer drugs if determined clinically appropriate.

Survey: Aug 28, 2024Corrected: NoCycle: 2
F0582Potential for Harm

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Survey: Aug 28, 2024Corrected: NoCycle: 2
F0623Potential for Harm

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Survey: Aug 28, 2024Corrected: NoCycle: 2
F0625Potential for Harm

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Survey: Aug 28, 2024Corrected: NoCycle: 2
F0692Potential for Harm

Provide enough food/fluids to maintain a resident's health.

Survey: Aug 28, 2024Corrected: NoCycle: 2
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Aug 28, 2024Corrected: NoCycle: 2
F0760Potential for Harm

Ensure that residents are free from significant medication errors.

Survey: Jan 17, 2024Corrected: NoCycle: 3
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Jul 26, 2023Corrected: NoCycle: 3
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jul 26, 2023Corrected: NoCycle: 3
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Jul 26, 2023Corrected: NoCycle: 3
Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.13 hrs
National avg: 2.32 hrs
LPN0.73 hrs
National avg: 0.86 hrs
RN0.71 hrs
National avg: 0.69 hrs
Total Nursing3.56 hrs
National avg: 3.86 hrs
Weekend Total3.30 hrs
National avg: 0.00 hrs
Physical Therapist0.02 hrs
National avg: 0.07 hrs
Total Turnover
40.9%
RN Turnover
37.5%
Administrators Left
1

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (7)

NameRoleTypeOwnership %Since
NSHF OPERATIONS LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Jul 24, 2017
MILLS, DAVID5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual20%Aug 29, 2017
BAUMANN, TROYW-2 MANAGING EMPLOYEEIndividualN/AJun 29, 2017
BAUMANN, TROYCORPORATE DIRECTORIndividualN/AJun 29, 2017
HOEHN, JEFFREYCORPORATE DIRECTORIndividualN/AJun 29, 2017
HOEHN, JEFFREYCORPORATE OFFICERIndividualN/AJun 29, 2017
NORTH SHORE HEALTHCARE LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AOct 7, 2017

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for River's Bend Health Services and nearby alternatives.

All Wisconsin facilities
River's Bend Health Services
Manitowoc, WICurrent facility
CMS
3/5
Health
3/5
Staffing
3/5
Recorded fines: None
Shady Lane Nursing Care Center
Manitowoc, WI1.5 mi
CMS
5/5
Health
4/5
Staffing
5/5
Recorded fines: None
St Marys Home for the Aged
Manitowoc, WI1.7 mi
CMS
5/5
Health
4/5
Staffing
5/5
Recorded fines: None
Complete Care at Manitowoc LLC
Manitowoc, WI1.9 mi
CMS
3/5
Health
3/5
Staffing
3/5
Recorded fines: $76,944
North Ridge Health and Rehabilitation Center
Manitowoc, WI3.1 mi
CMS
2/5
Health
2/5
Staffing
2/5
Recorded fines: $12,740
Hamilton Health Services
Two Rivers, WI8.8 mi
CMS
4/5
Health
4/5
Staffing
3/5
Recorded fines: None
Willowdale Health Services
New Holstein, WI21.2 mi
CMS
3/5
Health
4/5
Staffing
3/5
Recorded fines: None
FacilityDistanceCMSHealthStaffingRecorded fines
River's Bend Health Services
Manitowoc, WI · Current facility
—3/53/53/5None recorded
Shady Lane Nursing Care Center
Manitowoc, WI
1.5 mi5/54/55/5None recorded
St Marys Home for the Aged
Manitowoc, WI
1.7 mi5/54/55/5None recorded
Complete Care at Manitowoc LLC
Manitowoc, WI
1.9 mi3/53/53/5$76,944
North Ridge Health and Rehabilitation Center
Manitowoc, WI
3.1 mi2/52/52/5$12,740
Hamilton Health Services
Two Rivers, WI
8.8 mi4/54/53/5None recorded
Willowdale Health Services
New Holstein, WI
21.2 mi3/54/53/5None recorded

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for River's Bend Health Services?▾
River's Bend Health Services has an overall CMS rating of 3 out of 5 stars, with a health inspection rating of 3/5, staffing rating of 3/5, and quality measures rating of 2/5. This facility is rated average.
How much does River's Bend Health Services cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Wisconsin is $9,733/month for a semi-private room and $10,828/month for a private room (Genworth/CareScout 2024). River's Bend Health Services participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has River's Bend Health Services had any health inspection violations?▾
River's Bend Health Services had 10 deficiency citations in its most recent health inspection (Dec 18, 2025). The current CMS dataset records no fines for this facility.
What are the staffing levels at River's Bend Health Services?▾
River's Bend Health Services provides 3.56 total nursing staff hours per resident per day, including 0.71 RN hours, 0.73 LPN hours, and 2.13 nurse aide hours. The total staff turnover rate is 40.9%.
How many beds does River's Bend Health Services have?▾
River's Bend Health Services has 100 certified beds with an average of 83.8 residents per day, resulting in approximately 84% occupancy. The facility is For profit - Corporation owned and is part of the North Shore Healthcare chain.
Are there other nursing homes near River's Bend Health Services?▾
Yes. This page lists 6 nearby nursing homes in Wisconsin, including 4 in Manitowoc. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about River's Bend Health Services?▾
On Google Maps, River's Bend Health Services has a rating of 2.7 out of 5 based on 21 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 3/5.

Part of North Shore Healthcare

This chain operates 59 facilities. View all →