• CMS rates this facility 4/5 stars (above average)
• Has 49 certified beds with an average of 27 residents per day (55% occupancy)
• Last health inspection found 5 deficiencies (inspected Oct 2, 2024)
• No fines on record
• Total nursing staff: 3.38 hours per resident per day
• Staff turnover rate: 41.4%
• Part of the North Shore Healthcare chain (58 facilities)
Willowdale Health Services is a 4-star Medicare and Medicaid certified nursing home in New Holstein, Wisconsin with 49 certified beds. It has been operating since 1987. The facility scored above average compared to Wisconsin facilities.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Ensure each resident receives an accurate assessment.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Provide enough food/fluids to maintain a resident's health.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Respond appropriately to all alleged violations.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
PASARR screening for Mental disorders or Intellectual Disabilities
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Ensure each resident receives an accurate assessment.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| NSHF OPERATIONS LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Jul 24, 2017 |
| BAUMANN, TROY | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 40% | Jun 29, 2017 |
| HOEHN, JEFFREY | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 40% | Jun 29, 2017 |
| MILLS, DAVID | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 20% | Jun 29, 2017 |
| NORTH SHORE HEALTHCARE LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Oct 1, 2017 |
| BAUMANN, TROY | CORPORATE DIRECTOR | Individual | N/A | Jun 29, 2017 |
| HOEHN, JEFFREY | CORPORATE DIRECTOR | Individual | N/A | Jun 29, 2017 |
| BAUMANN, TROY | W-2 MANAGING EMPLOYEE | Individual | N/A | Jun 29, 2017 |
This chain operates 58 facilities. View all →