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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeWisconsinWillowdale Health Services

Willowdale Health Services

1610 Hoover St, New Holstein, WI 530619208985706
4/5Above Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
4/5
Staffing
4/5
Quality
2/5
Beds
49
certified

Key Findings

• CMS rates this facility 4/5 stars (above average)

• Has 49 certified beds with an average of 27 residents per day (55% occupancy)

• Last health inspection found 5 deficiencies (inspected Oct 2, 2024)

• No fines on record

• Total nursing staff: 3.38 hours per resident per day

• Staff turnover rate: 41.4%

• Part of the North Shore Healthcare chain (58 facilities)

Willowdale Health Services is a 4-star Medicare and Medicaid certified nursing home in New Holstein, Wisconsin with 49 certified beds. It has been operating since 1987. The facility scored above average compared to Wisconsin facilities.

Beds
49
Avg Residents/Day
27
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Dec 11, 1987
Sprinklers
Yes
Council
Resident
County
Calumet
Last Inspection
Oct 2, 2024
Deficiencies (Cycle 1)
5
Weighted Score
30.0
Infection Citations
0

Deficiency Citations (16)

F0607Potential for Harm

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: Oct 2, 2024Corrected: NoCycle: 1
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Oct 2, 2024Corrected: NoCycle: 1
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Oct 2, 2024Corrected: NoCycle: 1
F0692Potential for Harm

Provide enough food/fluids to maintain a resident's health.

Survey: Oct 2, 2024Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Oct 2, 2024Corrected: NoCycle: 1
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Jan 22, 2025Corrected: NoCycle: 2
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Oct 2, 2024Corrected: NoCycle: 2
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: Oct 2, 2024Corrected: NoCycle: 2
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Nov 8, 2023Corrected: NoCycle: 2
F0644Potential for Harm

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Survey: Nov 8, 2023Corrected: NoCycle: 2
F0645Potential for Harm

PASARR screening for Mental disorders or Intellectual Disabilities

Survey: Nov 8, 2023Corrected: NoCycle: 2
F0803Potential for Harm

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Survey: Nov 8, 2023Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Nov 8, 2023Corrected: NoCycle: 2
F0607Potential for Harm

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: Oct 12, 2022Corrected: NoCycle: 3
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Oct 12, 2022Corrected: NoCycle: 3
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Oct 12, 2022Corrected: NoCycle: 3
Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.73 hrs
National avg: 2.35 hrs
LPN0.66 hrs
National avg: 0.86 hrs
RN1.00 hrs
National avg: 0.68 hrs
Total Nursing3.38 hrs
National avg: 3.89 hrs
Weekend Total3.11 hrs
National avg: 0.00 hrs
Physical Therapist0.06 hrs
National avg: 0.07 hrs
Total Turnover
41.4%
RN Turnover
50.0%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (8)

NameRoleTypeOwnership %Since
NSHF OPERATIONS LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Jul 24, 2017
BAUMANN, TROY5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual40%Jun 29, 2017
HOEHN, JEFFREY5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual40%Jun 29, 2017
MILLS, DAVID5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual20%Jun 29, 2017
NORTH SHORE HEALTHCARE LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AOct 1, 2017
BAUMANN, TROYCORPORATE DIRECTORIndividualN/AJun 29, 2017
HOEHN, JEFFREYCORPORATE DIRECTORIndividualN/AJun 29, 2017
BAUMANN, TROYW-2 MANAGING EMPLOYEEIndividualN/AJun 29, 2017

Nearby Nursing Homes

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Homestead Health Services

New Holstein, WI · 50 beds

For profit$83,290 in fines
Health
Staffing
Quality
3437 ft

Frequently Asked Questions

What is the CMS rating for Willowdale Health Services?▾
Willowdale Health Services has an overall CMS rating of 4 out of 5 stars, with a health inspection rating of 4/5, staffing rating of 4/5, and quality measures rating of 2/5. This facility is rated above average.
Has Willowdale Health Services had any health inspection violations?▾
Willowdale Health Services had 5 deficiency citations in its most recent health inspection (Oct 2, 2024). The facility has no fines on record.
What are the staffing levels at Willowdale Health Services?▾
Willowdale Health Services provides 3.38 total nursing staff hours per resident per day, including 1.00 RN hours, 0.66 LPN hours, and 1.73 nurse aide hours. The total staff turnover rate is 41.4%.
How many beds does Willowdale Health Services have?▾
Willowdale Health Services has 49 certified beds with an average of 27 residents per day, resulting in approximately 55% occupancy. The facility is For profit - Limited Liability company owned and is part of the North Shore Healthcare chain.
Are there other nursing homes near Willowdale Health Services?▾
Yes, there are 1 other nursing home in New Holstein, Wisconsin with an average rating of 2.5/5. You can compare all facilities on the New Holstein nursing homes page.

Part of North Shore Healthcare

This chain operates 58 facilities. View all →