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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeVirginiaShenandoah Valley Health and Rehab

Shenandoah Valley Health and Rehab

3737 Catalpa Ave, Buena Vista, VA 244165402617444
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
2/5
Staffing
2/5
Quality
3/5
Beds
93
certified
Last health inspection was more than 2 years ago.
2 fine(s) totaling $61,692

Key Findings

• CMS rates this facility 2/5 stars (below average)

• Has 93 certified beds with an average of 82.8 residents per day (89% occupancy)

• Last health inspection found 6 deficiencies (inspected Feb 23, 2023)

• Has been fined a total of $61,692 across 2 fine(s)

• Total nursing staff: 3.40 hours per resident per day

• Staff turnover rate: 74.0% (high)

• Part of the Trio Healthcare chain (9 facilities)

Shenandoah Valley Health and Rehab is a 2-star Medicare and Medicaid certified nursing home in Buena Vista, Virginia with 93 certified beds. It has been operating since 1987. The facility scored below average compared to Virginia facilities.

Beds
93
Avg Residents/Day
82.8
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jan 27, 1987
Sprinklers
Yes
Council
Both
County
Buena Vista City
Last Inspection
Feb 23, 2023
Deficiencies (Cycle 1)
6
Weighted Score
114.0
Infection Citations
0

Deficiency Citations (38)

F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Feb 23, 2023Corrected: NoCycle: 1
F0759Potential for Harm

Ensure medication error rates are not 5 percent or greater.

Survey: Feb 23, 2023Corrected: NoCycle: 1
F0760Potential for Harm

Ensure that residents are free from significant medication errors.

Survey: Feb 23, 2023Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Feb 23, 2023Corrected: NoCycle: 1
F0847Potential for Harm

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

Survey: Feb 23, 2023Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Feb 23, 2023Corrected: NoCycle: 1
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Jan 23, 2025Corrected: NoCycle: 2
F0760Potential for Harm

Ensure that residents are free from significant medication errors.

Survey: Jan 23, 2025Corrected: NoCycle: 2
F0558Potential for Harm

Reasonably accommodate the needs and preferences of each resident.

Survey: May 27, 2021Corrected: NoCycle: 2
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: May 27, 2021Corrected: NoCycle: 2
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: May 27, 2021Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: May 27, 2021Corrected: NoCycle: 2
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: May 27, 2021Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: May 27, 2021Corrected: NoCycle: 2
F0686Actual Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: May 27, 2021Corrected: NoCycle: 2
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: May 27, 2021Corrected: NoCycle: 2
F0759Potential for Harm

Ensure medication error rates are not 5 percent or greater.

Survey: May 27, 2021Corrected: NoCycle: 2
F0800Potential for Harm

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

Survey: May 27, 2021Corrected: NoCycle: 2
F0838Potential for Harm

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Survey: May 27, 2021Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: May 27, 2021Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: May 27, 2021Corrected: NoCycle: 2
F0626Potential for Harm

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

Survey: Jan 31, 2024Corrected: NoCycle: 3
F0657Actual Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Jan 31, 2024Corrected: NoCycle: 3
F0698Actual Harm

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Survey: Jan 31, 2024Corrected: NoCycle: 3
F0730Potential for Harm

Observe each nurse aide's job performance and give regular training.

Survey: Jan 31, 2024Corrected: NoCycle: 3
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Jan 31, 2024Corrected: NoCycle: 3
F0838Potential for Harm

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Survey: Jan 31, 2024Corrected: NoCycle: 3
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Jan 31, 2024Corrected: NoCycle: 3
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jan 31, 2024Corrected: NoCycle: 3
F0940Potential for Harm

Develop, implement, and/or maintain an effective training program for all new and existing staff members.

Survey: Jan 31, 2024Corrected: NoCycle: 3

+ 8 more deficiencies

Total Fines
$61,692
Number of Fines
2
Payment Denials
0
Total Penalties
2

Penalty History

FineMay 31, 2023
$11,057
FineJan 31, 2024
$50,635

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.04 hrs
National avg: 2.35 hrs
LPN0.91 hrs
National avg: 0.86 hrs
RN0.45 hrs
National avg: 0.68 hrs
Total Nursing3.40 hrs
National avg: 3.89 hrs
Weekend Total3.12 hrs
National avg: 0.00 hrs
Physical Therapist0.00 hrs
National avg: 0.07 hrs
Total Turnover
74.0%
RN Turnover
68.2%
Administrators Left
1

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (9)

NameRoleTypeOwnership %Since
GL VIRGINIA HOLDINGS LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Dec 16, 2016
TRIO HEALTH CARE - EAST, LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AMay 24, 2019
TRIO HEALTHCARE INVESTORS LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ADec 6, 2016
TRIO HEALTHCARE LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ADec 10, 2019
GENTRY, BOYD5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividualN/ADec 16, 2016
RUBENSTEIN, DAVID5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividualN/ADec 16, 2016
GENTRY, BOYDCORPORATE OFFICERIndividualN/ADec 16, 2016
RUBENSTEIN, DAVIDCORPORATE OFFICERIndividualN/ADec 16, 2016
LAM, ANGELAW-2 MANAGING EMPLOYEEIndividualN/AMay 15, 2023

Frequently Asked Questions

What is the CMS rating for Shenandoah Valley Health and Rehab?▾
Shenandoah Valley Health and Rehab has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 2/5, and quality measures rating of 3/5. This facility is rated below average.
Has Shenandoah Valley Health and Rehab had any health inspection violations?▾
Shenandoah Valley Health and Rehab had 6 deficiency citations in its most recent health inspection (Feb 23, 2023). The facility has been fined a total of $61,692 across 2 fine(s).
What are the staffing levels at Shenandoah Valley Health and Rehab?▾
Shenandoah Valley Health and Rehab provides 3.40 total nursing staff hours per resident per day, including 0.45 RN hours, 0.91 LPN hours, and 2.04 nurse aide hours. The total staff turnover rate is 74.0%.
How many beds does Shenandoah Valley Health and Rehab have?▾
Shenandoah Valley Health and Rehab has 93 certified beds with an average of 82.8 residents per day, resulting in approximately 89% occupancy. The facility is For profit - Corporation owned and is part of the Trio Healthcare chain.

Part of Trio Healthcare

This chain operates 9 facilities. View all →