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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeTexasSonterra Health Center

Sonterra Health Center

18514 Sonterra Place, San Antonio, TX 782582105454800
3/5Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
2/5
Staffing
2/5
Quality
5/5
Beds
124
certified
3 fine(s) totaling $80,964

Key Findings

• CMS rates this facility 3/5 stars (average)

• Has 124 certified beds with an average of 99.8 residents per day (80% occupancy)

• Last health inspection found 20 deficiencies (inspected May 15, 2025)

• Has been fined a total of $80,964 across 3 fine(s)

• Total nursing staff: 3.72 hours per resident per day

• Staff turnover rate: 50.0%

• Part of the The Ensign Group chain (324 facilities)

Sonterra Health Center is a 3-star Medicare and Medicaid certified nursing home in San Antonio, Texas with 124 certified beds. It has been operating since 2007. The facility scored at average compared to Texas facilities.

Beds
124
Avg Residents/Day
99.8
Ownership
Government - Hospital district
Provider Type
Medicare and Medicaid
In Hospital
Yes
First Approved
Nov 28, 2007
Sprinklers
Yes
Council
Resident
County
Bexar
Last Inspection
May 15, 2025
Deficiencies (Cycle 1)
20
Weighted Score
165.3
Infection Citations
5

Deficiency Citations (50)

F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Apr 25, 2025Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Apr 25, 2025Corrected: NoCycle: 1
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Mar 21, 2025Corrected: NoCycle: 1
F0760Immediate Jeopardy

Ensure that residents are free from significant medication errors.

Survey: Mar 21, 2025Corrected: NoCycle: 1
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: May 15, 2025Corrected: NoCycle: 1
F0558Potential for Harm

Reasonably accommodate the needs and preferences of each resident.

Survey: May 15, 2025Corrected: NoCycle: 1
F0578Actual Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: May 15, 2025Corrected: NoCycle: 1
F0585Potential for Harm

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Survey: May 15, 2025Corrected: NoCycle: 1
F0640Potential for Harm

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Survey: May 15, 2025Corrected: NoCycle: 1
F0655Potential for Harm

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Survey: May 15, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: May 15, 2025Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: May 15, 2025Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: May 15, 2025Corrected: NoCycle: 1
F0697Actual Harm

Provide safe, appropriate pain management for a resident who requires such services.

Survey: May 15, 2025Corrected: NoCycle: 1
F0700Potential for Harm

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Survey: May 15, 2025Corrected: NoCycle: 1
F0757Potential for Harm

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Survey: May 15, 2025Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: May 15, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: May 15, 2025Corrected: NoCycle: 1
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: May 15, 2025Corrected: NoCycle: 1
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: May 15, 2025Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Sep 14, 2024Corrected: NoCycle: 2
F0656Immediate Jeopardy

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Aug 14, 2024Corrected: NoCycle: 2
F0689Immediate Jeopardy

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Aug 14, 2024Corrected: NoCycle: 2
F0732Potential for Harm

Post nurse staffing information every day.

Survey: Jun 14, 2024Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Jun 14, 2024Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Jun 14, 2024Corrected: NoCycle: 2
F0583Potential for Harm

Keep residents' personal and medical records private and confidential.

Survey: Mar 22, 2024Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Mar 22, 2024Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Mar 22, 2024Corrected: NoCycle: 2
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Apr 19, 2024Corrected: NoCycle: 2

+ 20 more deficiencies

Total Fines
$80,964
Number of Fines
3
Payment Denials
1
Total Penalties
4

Penalty History

FineMar 21, 2025
$14,901
FineApr 25, 2025
$17,345
FineAug 14, 2024
$48,718
Payment DenialAug 14, 2024
2 days denied

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.08 hrs
National avg: 2.35 hrs
LPN1.31 hrs
National avg: 0.86 hrs
RN0.33 hrs
National avg: 0.68 hrs
Total Nursing3.72 hrs
National avg: 3.89 hrs
Weekend Total3.11 hrs
National avg: 0.00 hrs
Physical Therapist0.21 hrs
National avg: 0.07 hrs
Total Turnover
50.0%
RN Turnover
60.0%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
Government - Hospital district
Recent Change
No

Owners & Managers (7)

NameRoleTypeOwnership %Since
DEWITT MEDICAL DISTRICT5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Apr 1, 2017
BRACKENRIDGE HEALTHCARE INCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AApr 1, 2017
ASHTON, ANDREWOPERATIONAL/MANAGERIAL CONTROLIndividualN/AApr 1, 2017
MANSOOR, SAADOPERATIONAL/MANAGERIAL CONTROLIndividualN/AApr 29, 2019
ALEXANDER, ALMACORPORATE OFFICERIndividualN/AMay 27, 2020
BURNAM, SOONCORPORATE OFFICERIndividualN/AApr 1, 2017
KEETCH, CHADCORPORATE OFFICERIndividualN/AMar 1, 2011

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Frequently Asked Questions

What is the CMS rating for Sonterra Health Center?▾
Sonterra Health Center has an overall CMS rating of 3 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 2/5, and quality measures rating of 5/5. This facility is rated average.
Has Sonterra Health Center had any health inspection violations?▾
Sonterra Health Center had 20 deficiency citations in its most recent health inspection (May 15, 2025). The facility has been fined a total of $80,964 across 3 fine(s). It also has 5 infection control citation(s).
What are the staffing levels at Sonterra Health Center?▾
Sonterra Health Center provides 3.72 total nursing staff hours per resident per day, including 0.33 RN hours, 1.31 LPN hours, and 2.08 nurse aide hours. The total staff turnover rate is 50.0%.
How many beds does Sonterra Health Center have?▾
Sonterra Health Center has 124 certified beds with an average of 99.8 residents per day, resulting in approximately 80% occupancy. The facility is Government - Hospital district owned and is part of the The Ensign Group chain.
Are there other nursing homes near Sonterra Health Center?▾
Yes, there are 57 other nursing homes in San Antonio, Texas with an average rating of 2.5/5. You can compare all facilities on the San Antonio nursing homes page.

Part of The Ensign Group

This chain operates 324 facilities. View all →